Worst toilet service I ever experienced and shocking customer service. I had to chase them many times every week. Driver never appear for a weekly service. When they finally book a service they will c... Voir plus
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Lisez les avis des autres
Excellent service with on site toilet hire Especially Charlie she was so helpful and polite , i choose euroloo because they always happy help the toilets always get cleaned and Emptied , why look el... Voir plus
L'entreprise a répondu
Phoned to confirm ETA on the day so no hanging around waiting for them to arrive. Pleasant, polite chap unloaded clean and ready to use portaloo. Monday arranged collection after the weekend and they... Voir plus
L'entreprise a répondu
Not toilet related, but a very kind man named Marvin saved my 15-year-old daughter from sexual harassment and theft by a group of migrant men. Hearing what he did brought me to tears. I will certainl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de toilettes portables
- aussi dans
- Fournisseur de béton prêt-à-l'emploi
- Location d'outils et de machines de jardin
- Service d'entretien et de réparation de fosses septiques
- Service de location d'échafaudages
- Société de construction
À propos de euroloo
Écrit par l'entreprise
Welcome to euroloo, the trusted nationwide provider of portable toilet hire, site welfare units and sanitation solutions.
Operating strategically across the nation, our network of 8 regional depots including Chelmsford (HQ), London, South East (Kent), South (Reading), South West (Bristol), Midlands (Coventry), North West (Cheshire) and North (Leeds) enables us to deliver clean, modern and reliable facilities tailored to your exact requirements. Whether you are managing a large-scale construction site, planning an outdoor event or undertaking a home renovation project, we have you covered.
With decades of industry expertise, euroloo is dedicated to setting the benchmark for service excellence and sustainability. Our comprehensive range includes standard chemical toilets, mains-connected units, accessible facilities and eco-friendly welfare units. Every unit in our fleet is maintained to the highest standards, ensuring optimal performance, cleanliness and comfort for your site or event.
At euroloo, customer satisfaction is at the core of everything we do. From seamless booking and expert advice to swift site collections, our experienced team ensures your operations run smoothly, safely and remain fully compliant with current health and safety regulations. We pride ourselves on offering dependable delivery timelines and flexible hire terms to suit projects of any size.
Our mission is to be your premier choice for sustainable toilet and welfare hire. Supported by our nationwide network of depots, we continuously invest in eco-conscious technology and fuel-efficient servicing routes to minimise environmental impact and guarantee responsive service without compromising on reliability or value.
Thank you for choosing euroloo. Get in touch with our friendly team today to discuss your requirements or receive a fast, competitive quote!
sustainable. toilets. welfare.
Écrit par l'entreprise
- Complete Portable Toilet & Welfare Solutions
- From portable chemical toilets and welfare units to tank emptying and servicing, we deliver reliable, eco-conscious sanitation solutions for construction, events and home projects nationwide.
Guaranteed Next Day Delivery
or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!
Coordonnées de contact
euro House, CM2 7TA, Chelmsford, Royaume-Uni
- 0800 61 22 515
- sales@euroloo.com
- euroloo.com
Nationwide Toilet & Welfare Hire
4,1
Bien
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de euroloo
Hi Oliver, thank you for leaving us a review. We really appreciate your feedback on Alim and we know he will too. We will make sure to share this with him on your behalf!
Alin was amazing
Alin was amazing, gave us what options to do and helped us to put the toilet over the fence where we needed
5 août 2026
Avis spontané
Réponse de euroloo
Hello Albert, thank you for taking the time to leave us a review. We are so pleased to here about the service you received from Alin and we will make sure this is fed back to him on your behalf!
Please Avoid this Company
I am extremely disappointed that I have had to leave another review.
Despite my previous formal complaint and Euroloo's assurance that the issue had been resolved, nothing has changed. I have been chasing the company every week because the portable toilet continues to miss its scheduled services.
Once again, today's service was missed, and I have now been told it will probably not take place until Friday, 7 August 2026. This is unacceptable for a service that has been paid for.
This ongoing situation has caused me significant stress and frustration. I should not have to spend my time repeatedly chasing a company to provide a service that I am paying for.
My complaints have not been properly addressed. I was promised a call from Ben in the Transport Department, but he never contacted me.
Repeated missed services, poor communication and broken promises demonstrate a serious lack of professionalism. Based on my experience, I would strongly advise others to avoid this company if they are looking for a reliable service.
4 août 2026
Avis spontané
Réponse de euroloo
Hello Erikas,
Thank you for taking the time to leave us your feedback. We are so sorry to hear about your frustrations with regards to servicing.
Ben has emailed you yesterday to discuss this with you, once again we are so sorry for any upset or inconvenience caused to you by these issues.
Réponse de euroloo
Hello,
Thank you so much for your review, we are so glad to hear that you are happy with the service provided by Alin. We will make sure to feed this back to him and the rest of the team on your behalf.
Réponse de euroloo
Hi,
Thank you for your five star feedback, we are so glad to hear about the excellent service you received. We look forward to working with you again in the future!
Réponse de euroloo
Hello Ping,
Thank you so much for taking the time to leave us a review. We are so glad to hear of the excellent service you received from Alin. We will be sure to share this with him on your behalf!
The worse company to deal with.
The worse company to deal with.
They never turn up for their weekly cleaning and they took 3 weeks to remove it of the site.
Worst costumer services ever.
3 août 2026
Avis spontané
Réponse de euroloo
Hello Lindi,
Thank you for taking the time to leave us a review of your experience, we are so sorry to hear about the issues you have had regarding the servicing of your toilet.
We have shared the details of this with the team to get this looked into. Once again, we are sorry for any upset or inconvenience caused to you by these issues.
I’m very happy with Alin service this…
I’m very happy with Alin service this morning. He was here nice and early and very friendly.
3 août 2026
Avis spontané
Réponse de euroloo
Hi Matthew, thank you so much for your feedback. It's great to read about the friendly service you received from Alin this morning. We will make sure to feed this back to him and the wider team for you.
Unresponsive and don't come when they say they will
Euroloo are unresponsive and never pick up the phone when you are trying to get them to service or collect their loo from our property. When you finally get through to someone they make commitments that they do not keep. It's been three weeks and we are still waiting for them to collect it.
31 juillet 2026
Avis spontané
Réponse de euroloo
Hello Pierre,
Thank you for taking the time to leave us a review of your service. We are so sorry to hear that your issues have not been resolved, we have requested information from you to look into this further. Once this has been provided we will get our team to look into this right away.
Once again, we are sorry for any upset or inconvenience caused to you by this.
Still not collected!!!
Coming up to three weeks ago I asked for the Euroloo to be collected from my driveway and it is STILL there. After they missed the first week I called and called and they finally (never answer the phone!) PROMISED it would be collected last Tuesday. Yet again it is not collected. What do I need to do to get rid of this stinking germ infested plastic box on my driveway???
1 août 2026
Avis spontané
Réponse de euroloo
Hi Pippa,
Thank you for taking the time to leave us a review of your experience. We are sorry to hear about the issues you've had regarding collection. We have requested more information from yourself so we can look into this further and get this rectified.
Thank you for your patience and again we are sorry for any upset or inconvenience this has caused.
We hired toilet units for our site
We hired toilet units for our site, but the service provided was completely unacceptable. The units were left uncleaned for long stretches, resulting in unbearable smells and severe hygiene hazards that made them unusable for our team.
Despite multiple calls, messages, and formal complaints chasing up missed cleaning appointments, the company repeatedly failed to turn up when scheduled. Even after requesting an immediate off-hire due to the dreadful conditions, the delays only continued. It took nearly a week after our initial complaint just to get the units cleaned prior to removal. We were then promised a next-day collection that never happened.
It has now been several days since the promised collection date, our follow-up emails are being ignored, and the foul-smelling units remain stuck on our site.
31 juillet 2026
Avis spontané
Réponse de euroloo
Hello Denice,
Thank you so much for taking the time to leave us a review. We are so sorry to hear about the experience you have had with us. We have requested some more information so that we can look into this further.
Once received we will get this passed over to the relevant team to get this resolved. We are so sorry for any upset or inconvenience caused to you by this.
Alin did a good job
Alin did a good job. We are very happy with the service!
31 juillet 2026
Avis spontané
Réponse de euroloo
Hello Tsvetomir, thank you so much for the positive review. We are so glad to read about the service you received from our driver Alin. We will be sure to share this with him and the wider team on your behalf!
Delivery staff were just great
Delivery staff were just great, product good but after sales service really inconsistent with very poor communication.
7 juillet 2026
Réponse de euroloo
Hello Bernard, thank you for your feedback. We are glad to hear about the great experience with the delivery team, however we are sorry to hear about the after sales service you received. We have shared the details of this with the wider team to ensure this does not happen again. Once again, thank you for making us aware of this and we apologise for any inconvenience caused.
Réponse de euroloo
Hello James, thank you for taking the time to leave us a review. It's great to hear about your experience with Alin and the great customer service you received. We will ensure that this is fedback to him and the wider team!
Great - unless you want it removed…
How can I rate Euroloo?
Really good at booking , taking your money and delivering.
Started off good with servicing with good drivers.
Then changed the service date without notice and then just didn’t turn up again to clean.
Want it removed? Forget it.
Fobbed off, lied to and was told “let’s move on.”
Still have a dirty loo on site on a job that’s been finished for 3 weeks and left clients unable to park on their drive.
Thanks, Euroloo…
1 juillet 2026
Avis spontané
Réponse de euroloo
Hello Elena,
Thank you for taking the time to leave us a review. We are so sorry to hear about the issues you've been having, this is not what we expect for our customers.
We have shared the details of this review with the wider team on your behalf. Once again we are so sorry for any inconvenience caused to you by the missed servicing.
The service was far and beyond what we…
The service was far and beyond what we expected, really friendly and very good communication. Thank you Alin Gabor
28 juillet 2026
Avis spontané
Réponse de euroloo
Hello Steven, thank you for taking the time to leave us a review of your experience. We are so glad to hear of the amazing service you received from our driver Alin. We will make sure to share this with him on your behalf. Once again, we really appreciate your feedback!
We hired a portable toilet from Euroloo…
We hired a portable toilet from Euroloo with the expectation that it would be serviced weekly, as agreed. Unfortunately, their scheduled service team failed to attend on the agreed day, leaving the unit uncleaned.
As a result, the toilet became full, with a strong sewage smell, making it unpleasant and unsuitable for use. This is not only unacceptable but also creates a health and safety concern.
When I contacted Euroloo, I was told that the next scheduled clean would not be until Thursday, despite explaining the condition of the unit. Waiting several more days for a service in these circumstances is simply not acceptable.
We expected a reliable service, particularly where hygiene and public health are concerned, but the response to this issue has been extremely disappointing.
I hope Euroloo takes this feedback seriously and improves both its service reliability and customer support. Based on our experience, I would struggle to recommend them.
27 juillet 2026
Avis spontané
Réponse de euroloo
Hello Balvant,
Thank you for taking the time to leave us a review of your experience with your hire, we are so sorry to hear about the issues you had as this is not what we expect for our customers.
We have taken everything you have mentioned here on board and have shared the details of this with the wider team on your behalf. This type of service is not acceptable and we would like to apologise for any upset or inconvenience this has caused.
Réponse de euroloo
Hello, thank you so much for taking the time to leave us a review. We are so happy to hear about the ease of working with our teams to get your hire arranged. We will be sure to share your feedback with the wider team on your behalf. We look forward to working with you again in the future!
Toilets arrived on time as asked…
Toilets arrived on time as asked ,driver was Amazing friendly and helpful and efficient, the toilets where spotless.. very clean
Excellent we will be using again
20 juillet 2026
Réponse de euroloo
Hello Wayne, thank you so much for taking the time to leave us your feedback. We are delighted to hear about the amazing, friendly and helpful service you received from our driver and that the toilets were spotless. We look forward to working with you again in the future!
It was emptied ok but the water refill…
It was emptied ok but the water refill did not even cover the filter and it will evaporate in a week .
17 juillet 2026
Réponse de euroloo
Hello Brian, thank you for taking the time to leave us a review. We have shared your feedback with the wider team on your behalf to see if this can be rectified upon future refills. Once again, thank you for making us aware of this.
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