Worst toilet service I ever experienced and shocking customer service. I had to chase them many times every week. Driver never appear for a weekly service. When they finally book a service they will c... Voir plus
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Lisez les avis des autres
Excellent service with on site toilet hire Especially Charlie she was so helpful and polite , i choose euroloo because they always happy help the toilets always get cleaned and Emptied , why look el... Voir plus
L'entreprise a répondu
Phoned to confirm ETA on the day so no hanging around waiting for them to arrive. Pleasant, polite chap unloaded clean and ready to use portaloo. Monday arranged collection after the weekend and they... Voir plus
L'entreprise a répondu
Not toilet related, but a very kind man named Marvin saved my 15-year-old daughter from sexual harassment and theft by a group of migrant men. Hearing what he did brought me to tears. I will certainl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de toilettes portables
- aussi dans
- Fournisseur de béton prêt-à-l'emploi
- Location d'outils et de machines de jardin
- Service d'entretien et de réparation de fosses septiques
- Service de location d'échafaudages
- Société de construction
À propos de euroloo
Écrit par l'entreprise
Welcome to euroloo, the trusted nationwide provider of portable toilet hire, site welfare units and sanitation solutions.
Operating strategically across the nation, our network of 8 regional depots including Chelmsford (HQ), London, South East (Kent), South (Reading), South West (Bristol), Midlands (Coventry), North West (Cheshire) and North (Leeds) enables us to deliver clean, modern and reliable facilities tailored to your exact requirements. Whether you are managing a large-scale construction site, planning an outdoor event or undertaking a home renovation project, we have you covered.
With decades of industry expertise, euroloo is dedicated to setting the benchmark for service excellence and sustainability. Our comprehensive range includes standard chemical toilets, mains-connected units, accessible facilities and eco-friendly welfare units. Every unit in our fleet is maintained to the highest standards, ensuring optimal performance, cleanliness and comfort for your site or event.
At euroloo, customer satisfaction is at the core of everything we do. From seamless booking and expert advice to swift site collections, our experienced team ensures your operations run smoothly, safely and remain fully compliant with current health and safety regulations. We pride ourselves on offering dependable delivery timelines and flexible hire terms to suit projects of any size.
Our mission is to be your premier choice for sustainable toilet and welfare hire. Supported by our nationwide network of depots, we continuously invest in eco-conscious technology and fuel-efficient servicing routes to minimise environmental impact and guarantee responsive service without compromising on reliability or value.
Thank you for choosing euroloo. Get in touch with our friendly team today to discuss your requirements or receive a fast, competitive quote!
sustainable. toilets. welfare.
Écrit par l'entreprise
- Complete Portable Toilet & Welfare Solutions
- From portable chemical toilets and welfare units to tank emptying and servicing, we deliver reliable, eco-conscious sanitation solutions for construction, events and home projects nationwide.
Guaranteed Next Day Delivery
or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!
Coordonnées de contact
euro House, CM2 7TA, Chelmsford, Royaume-Uni
- 0800 61 22 515
- sales@euroloo.com
- euroloo.com
Nationwide Toilet & Welfare Hire
4,1
Bien
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Extremely poor customer care or should…
Extremely poor customer care or should I say lack of it. When a Portaloo failed to operate, they refused to take our word for it leaving the entire construction site without a WC for 48 hours, you can image how pleasant that was in 28 degrees. Given our three year relationship I find it rather insulting that they refuse to accept our word and would not resolve the issue without evidence. Needless to say to say we cancelled our contract with immediate effect. And sent them a video of the issue as evidence.
13 juillet 2026
Réponse de euroloo
Hello Keith, thank you for taking the time to leave us feedback. We are sorry to hear about your recent experience, especially given our three-year relationship. We take these matters very seriously and have passed your feedback directly to our customer service team. We sincerely apologise for the disruption and inconvenience this caused to your site operations.
***DO NOT USE***
***DO NOT USE***
Never use this company.. they’ll deliver a decent toilet .. and if your lucky they may clean it once a month .. you’ll ring them speak to a lovely lady who’ll tell you a pack of lies. It’s been 6 weeks since our last service despite constant calls and requests. It’s been 30+ degrees throughout this period and the Loo has become a health hazard. All neighbours are complaining, the council
Health & safety have been called out and of course no one on site can use the facility. 1 driver has refused to service starting it was a health hazard and another this morning left without attending to
Anything stating that he couldn’t park! This was another lie. DO
NOT USE
17 juillet 2026
Avis spontané
Réponse de euroloo
Thank you for taking the time to leave us a review of your experience, we are sorry to hear about the issues you have faced when hiring from us. We take feedback like this very seriously and will be sure to share this with the wider team on your half. Once again, we are sorry for any inconvenience this has caused.
Needs more frequent service
The portaloo was required whilst we renovated our bathroom, the delivery man was very helpful, but I had to contact Euroloo several times for a service, as you can imagine the smell was awful. When I rang customer service for it to be collected I mentioned that it had only been serviced on 26th June, and again when I asked for collection, not very understanding and didnt want to listen, it's a shame that this side of the company is let down by attitude of staff.
1 juin 2026
Réponse de euroloo
Hello Gillian, thank you so much for taking the time to leave us a review. We are so sorry to hear about the issues you faced with regards to servicing the unit. We have shared your feedback with the wider team and once again, we'd like to apologise for any inconvenience caused.
Alin was great
Alin was great. Delivered without fuss. Speedy and efficient service.
17 juillet 2026
Avis spontané
Réponse de euroloo
Hello Clive, thank you so much for taking the time to leave us a review. We are so glad to hear about the excellent experience you had with Alin when delivering your euroloo. We will be sure to share this feedback with the wider team on your behalf.
Never use this company.
Never use this company.. they’ll deliver a decent toilet .. and if your lucky they may clean it once a month .. you’ll ring them speak to a lovely lady who’ll tell you a pack of lies .. they are awful
17 juillet 2026
Avis spontané
Réponse de euroloo
Hi Michael, thank you for taking the time to leave us a review. We are so sorry to hear about the experience you had with euroloo. We have shared the comments you've made with the wider team on your behalf. Again, we'd like to apologise for any inconvenience caused to you by this.
Really friendly quick and easy
16 juillet 2026
Avis spontané
Réponse de euroloo
Hi Nick, thank you for your feedback! We are glad to hear about the friendly, quick and easy service you received. We will be sure to share this with the team on your behalf.
Réponse de euroloo
Hi Ryan, thank you for taking the time to leave us a review of your experience. We are so glad to hear it was dropped off first thing for you!
THANK YOU MARVIN EUROLOO
Not toilet related, but a very kind man named Marvin saved my 15-year-old daughter from sexual harassment and theft by a group of migrant men. Hearing what he did brought me to tears.
I will certainly recommend this company to my brother, who works for Kier, as Euroloo clearly hires great people.
7 juillet 2026
Avis spontané
Réponse de euroloo
Hello Emily, thank you so much for taking the time to leave us such a wonderful review. We are incredibly proud of Marvin, he truly went above and beyond and we have made sure to share your lovely comments with him and the wider team. We are so glad he was there to help. We wish you and your daughter all the very best!
Weekend portaloo hire
Phoned to confirm ETA on the day so no hanging around waiting for them to arrive. Pleasant, polite chap unloaded clean and ready to use portaloo. Monday arranged collection after the weekend and they were very helpful and accommodating. Arrived, removed the portloo. Again cant fault the service really helpful, friendly staff. Will def use them again and recommend.
4 juillet 2026
Réponse de euroloo
Hello, thank you so much for taking the time to leave us a review. We are so glad to hear about your experience with your hire. We will be sure to share this with our team and thank them all on your behalf!
Réponse de euroloo
Hello, thank you for taking the time to leave us a review. We are so glad to hear about the quality easy service you received. We will be sure to share this with the whole team on your behalf.
Alin delivered toilet very helpful and…
Alin delivered toilet very helpful and polite
14 juillet 2026
Avis spontané
Réponse de euroloo
Hello Dan, thank you so much for taking the time to leave us a review. We are so happy to hear about the helpful and polite service you received from Alin, we will be sure to share this with him on your behalf!
Exelent job from Alin Gabor very…
Exelent job from Alin Gabor very helpful guy and polite
14 juillet 2026
Avis spontané
Réponse de euroloo
Hi Xheni, thank you so much for your feedback. We are so glad to that you had an excellent service from Alin. We will pass your feedback over to him and the rest of the team. Once again, thank you for sharing this with us!
Super quick and efficient service
Super quick and efficient service, Alin is very good specialist that installed portable toilet very quick, easy and safe. Very satisfied!
14 juillet 2026
Avis spontané
Réponse de euroloo
Hello Mark, thank you for taking the time to leave us a review. It's great to read about the super quick and efficient service you received from our driver Alin. We will share these comments with Alin on your behalf. Once again, thank you your review!
Euroloo unable to offer service
Our septic tank has been emptied successfully without problem for over 40 years. Euroloo say they are unable to empty ours as they are unable to park on our quiet dead end road for "health and safety reasons"
13 juillet 2026
Avis spontané
Réponse de euroloo
Hi Nicholas, thank you for taking the time to leave us a review of your experience. We are so sorry to hear of the issues you've faced regarding us not being able to park and service your tank. We have shared the details of this with our customer service team on your behalf. Once again, we apologise for any inconvenience this has caused.
great service
Sent emai, and they got back to me straight away via email and even followed up with a call. Great service from Charli
7 juillet 2026
Réponse de euroloo
Hi Olly, thank you for taking the time to leave us a review. We are so pleased to hear about the great service you received from Charli, we will be sure to share this with her and the rest of the team on your behalf!
Réponse de euroloo
Hello Ms James, thank you so much for leaving us a review. We are so glad to hear that your service has been very reliable. We really appreciate your feedback and will be sure to share it with the whole team.
Réponse de euroloo
Hi Julio, thank you for taking the time to leave us a review. We are so glad to hear about the good quality and excellent service you received. We will be sure to share this with the wider team on your behalf!
Very happy with Alin's delivery
13 juillet 2026
Avis spontané
Réponse de euroloo
Hello Constantin, thank you for your feedback. We are delighted to hear that you were very happy with your delivery. We will be sure to share this feedback with Alin and the rest of the team!
Alin was great and helpful with the…
Alin was great and helpful with the delivery and explained in details how the cleaning of unit works.
13 juillet 2026
Avis spontané
Réponse de euroloo
Hello Biagio, thank you so much for taking the time to leave us a review. We really appreciate the feedback and know Alin & the team will to. We will be sure to share this on your behalf, thank you once again!
Hire and delivery is easy. Can’t get rid of the full stinking toilet.
Hire and delivery is easy. Removal is impossible! Arrived 3/7and today is the 10/7 and after numerous calls to customer care and head office and every person but the person who can tell me when the loo will be retrieved, it’s going to stay over the weekend. Euroloo don’t work weekends so I have a full toilet on my driveway for over a week and past my 8 day contract. Do not hire from them you can’t get a reasonable response when returning the toilet.
10 juillet 2026
Avis spontané
Réponse de euroloo
Hello Jemma, thank you for taking the time to leave us a review. We are so sorry to hear about the negative experience you have received. We have shared the details of this review with our customer service team on your behalf. Once again, we are so sorry for any inconvenience caused to you by this.
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