Terrible experience. You have to chase your delivery each day at each step. One day they don't have trucks suitable for delivery. Another day - no drivers. It takes WEEKS to get the goods inside the... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Terrible experience. You have to chase your delivery each day at each step. One day they don't have trucks suitable for delivery. Another day - no drivers. It takes WEEKS to get the goods inside the... Voir plus
L'entreprise a répondu
We work closely with Ben Sindel and his team at Europa Worldwide, and they’re absolutely spot on. Always professional, responsive and just easy to deal with exactly what you want in this industry.... Voir plus
L'entreprise a répondu
We have used Europa for a number of years now, and we couldn't be happier with the service and experience. Molly is fantastic, nothing is ever too much, and the attention to detail is much appreciated... Voir plus
We have used Europa for a couple of years and would highly recommend them. We work closely with Molly Styles and Donna Cardy and always feel well looked after and up to date with our shipments. We par... Voir plus
We’re dedicated to transporting getting goods from A to B on time by air, road and sea and with expert 3pl, and warehousing facilities we can store, pack and despatch. European road freight, air freight, sea freight and logistics. Europa Worldwide Group – we have a passion for logistics.
Shield Road, DA1 5UR, Royaume-Uni
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Unbelievable, i've only given 1 star as there's no option for -1 million stars. Had the unfortunate dealing with this company through ordering parts from Czechoslovakia, the company i ordered off used these. Normally been delivered by FedEx or DHL, both these companies can run rings around Europa, parcels delivered easily without hassle.
The amount of paperwork to complete just to get a small parcel delivered is unbelievable, the person in accounts or whatever department that first contacts you about your parcel, is totally clueless about a business trading name, and is wanting the person who the trading name was originally set up by ( he's been dead 50 years) This is the first and last time i'll have any dealings with this company and reading the latest reviews, i'm probably not the only one.
Terrible experience. You have to chase your delivery each day at each step. One day they don't have trucks suitable for delivery. Another day - no drivers.
It takes WEEKS to get the goods inside the UK. Hilarious. Not recommended.

Réponse de Europa Worldwide Group
Worst service. I choose them to import a pallet from Italy. They took over 25 days in delivery. To make things even worse, took 9 days in custom clearance and charged for storage in spite of providing all the documents on the same day of receipt of receiving of notification. I would never use them again. Joanne Palmer in way too slow in replying emails.

Réponse de Europa Worldwide Group
Shocking service from Europa - they overcharge and then do not respond to invoice queries. They then charge late payment fees!!!

Réponse de Europa Worldwide Group
I have worked with Molly Styles for several years and I would like to sincerely commend Molly for her outstanding customer service. She consistently demonstrates professionalism, patience, and genuine care in every interaction. Molly goes above and beyond to ensure that questions are answered clearly and issues are resolved promptly, making the entire experience smooth and stress-free.
Thank you, Molly, for your exceptional support!
We have used Europa for a couple of years and would highly recommend them. We work closely with Molly Styles and Donna Cardy and always feel well looked after and up to date with our shipments. We particularly appreciate the fast quotes and efficient booking process!
We have worked with Europa Road for a number of years and their service is professional, with speedy collections and deliveries. Our contact Tracey is always at hand for quotes but also happy to help and at the end of a phone when required. The tracking service works well with information and essential paperwork at your fingertips. Highly Recommended
We have had Molly as our key contact at europa for a some time now whether it’s general questions regarding bookings or quotations Molly is quick to respond and always polite
we have been using Europa for some time now and we cannot thank Molly.s enough for always going above and beyond.
I had an excellent experience working with Molly at Europa navigating DDP shipments. From the outset, Molly was professional, knowledgeable, and responsive. She took the time to clearly explain the DDP process, handled everything efficiently, and ensured that shipments moved smoothly without unnecessary delays or complications.
Molly has provided clear, practical solutions, giving me complete confidence that everything was under control. Her support made what can often be a complex and stressful process feel straightforward and manageable.
I would highly recommend Molly & Europa to anyone needing support with DDP shipments.
We have used Europa for a number of years now, and we couldn't be happier with the service and experience. Molly is fantastic, nothing is ever too much, and the attention to detail is much appreciated, as well as just being lovely to work with. She always goes above and beyond for us, and is always very responsive. Thank you for being a great partner!
They are all very helpful, escpecially molly, she is always very helpful and will go out of her way to help no matter the issue.
keep up the good work.
Friendly and professional company, Tracey Raggett is always very helpful
Tracey Raggett is always helpful and accommodating, she responds quickly and is always on hand for help and advice!
Europa always do a good job for me and their prices are pretty competitive. My contact Tracey Raggett is the best. Always helpful and friendly. 😊
We have used Europa for many years now and I cannot rate them highly enough! I would like to make a particular mention to Tracey who always goes over and above giving guidance on the ever evolving complications with shipping! Thank you Tracey !!!!
I have been using Europa for many many years, before brexit and the very difficult years following, the help and advice given has been first rate, Tracey Raggett is my first point of contact and she always goes the extra mile to ensure my shipments go through, great job Europa.
I would definitely recommend Europa Worldwide Group, as they are a very professional forwarding company.
I have always received fast and efficient service, especially from Tracey Raggett.
Tracey looks after my account, she is always prompt in replying to my questions and reducing my stress when demanding customers are chasing me for delivery and in the few occasions when my suppliers address the delivery to the wrong country, she is very quick to resolve the problem.
Whatever you are paying her its not enough!
Tracey Raggett & Samuel Welton and the whole team are absolutely amazing!! Keep up the good work!!

Réponse de Europa Worldwide Group
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.