Europa Worldwide Group Avis 

201
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service from Europa. The staff are always helpful, knowledgeable and easy to deal with. They keep you updated throughout the delivery process, and their tracking system makes it easy to see wher... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been working with Europa for around 5 years now. Jason from the Capetown branch manages our shipments and his customer service is second to none! All quotes are quickly returned and the pricin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We use Europa for almost all of our pallet shipping. Having worked with many different carriers over the years I can safely say that Europa is streets ahead in terms of customer service which counts f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We use Europa for our import pallet shipments and find their service to be fast, professional, and very fairly priced. Rufus (Astle) at Europa turns around our new enquiries fast, with quotes arriving... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service logistique

Écrit par l'entreprise

At Europa Worldwide Group, we're Powered by Better. We believe logistics is about more than moving goods. It's about giving our customers confidence. Through expert road, air and sea freight, customs, warehousing and fulfilment solutions, we work in partnership with businesses to deliver reliable service, trusted expertise and a commitment to always doing better.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

201 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(201)

144 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good service and have a helpful Team at Nottingham

The Team at Nottingham are helpful and prompt with quotations. They advise on shipments in transit, arrange collections on the next day pick-up and dedicated vehicles. Their online portal is a helpful tool in monitoring shipments and the Team back this up well with support

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi Roz,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.

Thank you again for your kind words and continued support.

Noté 5 sur 5 étoiles

Great customer service

Great customer service! Rufus is willing to help with any quotes, queries or concerns. He is very professional, approachable and accommodating of our needs as a business and always endeavours to find the best solution for our needs.

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi Sian,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that Rufus gave you the help and support you needed.

We’ll make sure your lovely feedback is shared with him and his team. Recognition like this means a great deal to our colleagues.

Thank you again for your kind words and continued support.

Noté 5 sur 5 étoiles

We find Europa very easy to work with

We find Europa very easy to work with, you have a dedicated Account Manager (a real person) who you can speak to or email for quotes and also questions with regards to more complex topics like customs. They are informative, helpful and guide you through the export process. They are also competitively priced. Europa are our first choice for exports.

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi Mandy,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.

Thank you for your kind words and continued support.

Noté 5 sur 5 étoiles

We use Europa for all our palletised…

We use Europa for all our palletised distribution for both UK and Export. Great service and always available at the end of the phone, which is important.

Highly recommend.

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi Dan,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.

Thank you for your kind words and continued support.

Noté 5 sur 5 étoiles

Quick quote turnaround

Quick quote turnaround, always keep me in the loop on delivery times etc. very efficient on arranging collection dates.

2 septembre 2026
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Réponse de Europa Worldwide Group

Thank you, Candice, for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.

Noté 5 sur 5 étoiles

Always helpful

Always there when we need them. Rufus looks after us and helps me understand processes that I may not understand. Always keeps me updated.

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi Chesney,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that Rufus gave you the help and support you needed.

We’ll make sure your lovely feedback is shared with him and his team. Recognition like this means a great deal to our colleagues.

Thank you again for your kind words and continued support.

Noté 5 sur 5 étoiles

Fast service

Fast service, great customer service, always willing to resolve issues quickly.

2 septembre 2026
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Réponse de Europa Worldwide Group

Thank you, Nick, for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.

Noté 5 sur 5 étoiles

Great communication

Great communication , fast service and deliveries.
Staff extremely helpful , we thank you for everything you do for us.

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi Denisa,

We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. Your support means a great deal to us.

Noté 5 sur 5 étoiles

Great service, great prices, great communication

We use Europa for our import pallet shipments and find their service to be fast, professional, and very fairly priced. Rufus (Astle) at Europa turns around our new enquiries fast, with quotes arriving in less than 30 minutes in most instances, and communicates clearly with us at every stage of the process. Can't ask for better service than that.

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi Allen,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that Rufus gave you the help and support you needed.

We’ll make sure your lovely feedback is shared with him and his team. Recognition like this means a great deal to our colleagues.

Thank you again for your kind words and continued support.

Noté 5 sur 5 étoiles

We've had a great experience working with April

We've had a great experience working with Europa, and April in particular has been outstanding. Communication is always clear and professional, making the whole transport process smooth and stress-free. Any questions or queries are dealt with quickly, and responses are always prompt, which is hugely appreciated in a fast-paced environment.

April is friendly, helpful, and always keeps us updated, giving us confidence that everything is being handled efficiently. The excellent customer service and quick turnaround on communications make Europa a reliable transport partner that we would happily recommend.

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi Both,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that April gave you the help and support you needed.

We’ll make sure your lovely feedback is shared with her and her team. Recognition like this means a great deal to our colleagues.

Thank you again for your kind words and continued support.

Noté 5 sur 5 étoiles

Great communication

Great communication, fast and reliable service! I book my collections with Rufus Astle and have never been disappointed, he is very professional, fast and helpful! :)

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi Migle

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that Rufus gave you the help and support you needed.

We’ll make sure your lovely feedback is shared with him and his team. Recognition like this means a great deal to our colleagues.

Thank you again for your kind words and continued support.

Noté 5 sur 5 étoiles

Working with Europa is seamless!

Working with Europa has been a seamless experience from the very beginning of our partnership. Their professionalism, reliability, and commitment to customer satisfaction have consistently impressed us.

Our Account contact, April, has been exceptional throughout. She is always approachable, knowledgeable, and proactive in ensuring our requirements are met. Any enquiries are dealt with promptly, and the response times are consistently fast, making communication both easy and efficient.

The quotes provided are always competitive, helping us deliver value while maintaining high standards of service. In addition, the level of customer service we receive is second to none. The entire team goes above and beyond to provide support, resolve issues quickly, and ensure everything runs smoothly.

We highly value our relationship with Europa and would not hesitate to recommend them to businesses looking for a dependable logistics partner with outstanding customer service.

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi Shannon,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that April gave you the help and support you needed.

We’ll make sure your lovely feedback is shared with her and her team. Recognition like this means a great deal to our colleagues.

Thank you again for your kind words and continued support.

Noté 5 sur 5 étoiles

Friendly and professional

Friendly and professional, always happy to help and excellent communication

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi Gareth,
We really appreciate you taking the time to share your feedback.
Thank you for your kind feedback and continued support.

Noté 5 sur 5 étoiles

Professional approach

The Road Logistics team members I work closely with are very responsive and professional. Quotes are provided promptly, and shipments are arranged within one or two business days, which helps us maintain a smooth flow of goods for our company.

I also really appreciate that if my usual contact is away, there is always another team member available to deal with my enquiries. This provides great continuity and peace of mind.

Great job, Europa!

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi Ewa,

We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.

Thank you for your kind words and continued support.

Noté 5 sur 5 étoiles

The service from Europa is just top…

The service from Europa is just top notch. I have my own dedicated contact, Abbigail Eggison, who is 10/10. Abbigail makes my life so simple. I give Abbigail a weight and an address, Abbigail then sends me a quote with a complete breakdown of ALL my costs. No hidden nastiness - nothing to trip me up later down the line. Abbigail also makes me feel like a person, rather than a customer, in the way that they communicate with me. That is personally a big plus for me. I'm a big believer in dealing with people, rather than companies, so that personal touch from Abbigail makes me more inclined to want to do business with them, and Europa as a whole. It's very rare that I have an issue, but if I do, Abbigail is great at making sure these issues are sorted swiftly. Even if it's an issue that Abbigail cannot deal with directly, they will make sure it is passed on to the correct person so it's still dealt with swiftly. Europa as a company have been nothing, but fantastic with me and the company I represent

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi Alan,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that Abbigail gave you the help and support you needed.

We’ll make sure your lovely feedback is shared with her and her team. Recognition like this means a great deal to our colleagues.

Thank you again for your kind words and continued support.

Noté 5 sur 5 étoiles

First class service!

We would highly recommend Europa for all of your transport needs. We used to use multiple transport companies around the world depending on where our supplier was based. Since moving to Europa for all of our imports, we have saved a fortune. Every person we have dealt with there has always gone above and beyond, from the customer service team to the claims team. There is nothing that our account manager, Rufus, can't do for us either. Great prices, great service and great team!

2 septembre 2026
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Réponse de Europa Worldwide Group

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that Rufus gave you the help and support you needed.

We’ll make sure your lovely feedback is shared with them and Rufus team. Recognition like this means a great deal to our colleagues.

Thank you again for your kind words and continued support.

Noté 5 sur 5 étoiles

Equipmyschool.com has started their…

Equipmyschool.com has started their journey with Europa Road and we have given them 2 shipments out of the UK and they have gone very smoothly, We look forward to working with them in the future.

2 septembre 2026
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Réponse de Europa Worldwide Group

Hi James,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.

We look forward to working with you again soon!

Noté 5 sur 5 étoiles

Great customer service

The service that Europa provides is second to none. I have had the pleasure of working with Kate and Ashleigh for about a year now and the customer service from both is amazing.

1 septembre 2026
Avis spontané
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Réponse de Europa Worldwide Group

Hi Matthew,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that Kate and Ashleigh gave you the help and support you needed.

We’ll make sure your lovely feedback is shared with them and their team. Recognition like this means a great deal to our colleagues.

Thank you again for your kind words and continued support.

Noté 5 sur 5 étoiles

We have been using Europa for 5+ years…

We have been using Europa for 5+ years now, fast, easy and friendly service with reliable collections and delivery dates.

18 août 2026
Avis spontané
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Réponse de Europa Worldwide Group

Hi Liam,

We really appreciate you taking the time to share your feedback.
We're committed to providing excellent service, so it's fantastic to hear we've met your expectations.
Your support means a great deal to us.

Here's to the next 5+ years together.

Noté 5 sur 5 étoiles

Great Service!

Great Service!
Our company deals with Europa on a monthly basis and the staff are very polite, informative and efficient when assisting our bookings. We mainly have contact with Kate and Asheleigh.
The service is fast and smooth and very rarely have we had an issue with our shipments not reaching where they should be.
And in cases where there may have been a hiccup down the line, this has been rectified immediately and customers are happy with receiving their shipments in a timely fashion.

17 août 2026
Avis spontané
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Réponse de Europa Worldwide Group

Hi Lindsey,

Thank you for taking the time to leave us a review. We're committed to providing excellent service, so it's fantastic to hear we've met your expectations. We’re so pleased to hear that Kate and Ashleigh are giving you the help and support you need.

We’ll make sure your lovely feedback is shared with them and their team. Recognition like this means a great deal to our colleagues.

Thank you again for your kind words and continued support.

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