Europa Worldwide Group Avis 

Didn’t turn up at our business address on the agreed date, charge for attempting to come out, and then threaten legal proceedings for not paying their invoice for absolutely no service provided. Europa world worldwide Dartford - disgusting.

Edit: In response to the below I will forward the shameful email trail from your employee Miles O’Donnell to your marketing email address. Arrogant replies to a situation he knows jack all about, and didn’t reply when I pointed out he had done a complete 180 of events on events on 3 successive emails he sent to me on the same day!

Also, I love that you have cranked up the fake reviews from accounts with a single review of Europa to drown this out since I left it a couple of weeks ago

Working with Europa every day receiving excellent customer service, very kind to speak to, correct documentation and invoices, notifying if any delays due to customs and delivering within their indicated ETA. Very good and reliable carrier!

Europa Road have handled our European road freight movements for many years. We have a fantastic account manager who is always helpful and gives great service, consistently providing good advice and helping us find innovative solutions to any 'out of the ordinary shipments' with a personal touch.

Used Europa services many times and they never let you down. Fast response, reliable service! Friendly staff Kelsey! Well done Europa!!

Hannah Harbut, my main contact at Europa Road, is always efficient and helpful, which she extends to our customers in any dealing she has directly with them. This reflects well on Sealock Ltd, offering an all round professional experience.

We have been a long term customer of Europa Road.
Their attention to our needs is foremost and we are extremely happy with their service.
Our local customer service agent is fantastic and has helped us navigate road transport into Europe.

As a company we have been using Europa Road for over 6 years and it is a pleasure to have a real person to speak with, booking is seamless with a portal that returns real time information.

Great experience working with Europa for over 5 years. They are very quick and efficient. The employees are very friendly, knowledgeable and helpful.

We’ve used Europa Worldwide several times for our company’s logistics needs and have always had a positive experience. Their team is professional, responsive, and keeps us updated throughout the process. Deliveries have consistently been reliable, on time, and handled with care.

A special thanks to Kelsey, who has been fantastic to work with, always friendly, proactive, and quick to resolve any questions. Her support makes the whole process smooth and stress-free.

Highly recommended if you’re looking for a dependable logistics partner.

Always great communication. Good service and helpful Portal so you can track all your shipments.

We have been dealing with Europa for some time now. Kelsey is very helpful and a good communicator. Their pricing is competitive and overall great!

Customer service is fantastic especially from Kelsey! :), fast response and great attention to detail! would highly recommend,

We’ve been using Europa for about 5 years now and have always been really happy with the service. Hannah has been our main point of contact recently - she’s always quick to respond and efficient with bookings. If any issues do arise, she handles them and makes it right.

Our account manager, Kelsey, is fantastic! Prices are great, always super helpful and on time. Highly recommend.

Very responsive, helpful & knowledgeable & can be relied on as a competitive company to partner with.

Good shipment tracking & POD availability via portal.

Great service, Sarah and Sam so helpful and efficient, made the process seamless and easy, highly recommend.

Fast response time, a lot of help with any problems from documents to drivers. What could be better is better telephone contact – sometimes it is difficult to get through.

as a company we have been using Europa road for all our European imports and exports. The Europa flow using DDP is second to none and works brilliantly for us. For rest of the world we use Europa air and sea, again really great service. Europa may not be the cheapest option but its fine margins vs other options and the service is second to non. Goods are fully trackable and with a nominated accounts assistant there is always someone to give assistance and guidance on new regimes as they are implemented. We have been using Europa since before Brexit and still using. Even with all the uncertainty around Brexit our goods moved without any interruptions to service.

We’ve been working with Europa Worldwide Group since April 2025, and they have consistently delivered exceptional service. Their freight forwarding solutions are always on time, and their pricing remains highly competitive without compromising quality.

What truly sets Europa apart is their flexibility. No matter how complex or last-minute our requirements are, they always find a way to make it work. This adaptability was especially evident during August, when many Italian freight forwarding companies go on holiday. Europa stepped up massively, ensuring our shipments moved without delays—a lifesaver for our business during a critical period.

Their customer service team is second to none. They go above and beyond to meet every need, with proactive, clear, and professional communication that makes the entire process stress-free.

Europa Worldwide Group has proven to be a trusted partner, and we look forward to continuing and expanding our collaboration in the future. If you’re looking for a logistics partner that combines reliability, flexibility, and exceptional customer care, Europa Worldwide Group is the one to trust.