Buyer beware. This store does not offer refunds or credit notes if glasses or sunglasses are unsuitable or cause issues — even for non-prescription items. There were no visible signs expl... Voir plus
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Lisez les avis des autres
Extremely bad experience with the Eye Academy, Guildford. Their staff was very impolite, rude and unprofessional. He would say you are wasting his time. He would even cut your line if you ask furth... Voir plus
Windsor Eye Academy refused to refund my Ray-Aviator sunglasses - which were unused and brought back within 24 hrs of purchase, with receipt. I stated the above was unacceptable customer experi... Voir plus
I have finally completed the purchase of varifocal glasses from Eye Academy. They are Bvlgari frames with Nikon lenses and I am pleased with the excellent vision they provide for reading, PC and dista... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Independent Opticians in Berkshire & Surrey
Coordonnées de contact
49 King Edward Court, SL4 1TG, Windsor, Royaume-Uni
- 01753 62 22 22
- info@eyeacademy.com
- eyeacademy.com
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Great service - expensive though!
Happy with service, although I feel it was more expensive than it needed to be.
Amazing Eye Academy
As an older client, I am thrilled to have found the Eye Academy. The knowledge and service are the best and the staff at the Windsor branch are so nice. Best glasses I have ever had. Thank you.
Great service
Just like to thank the staff at the Guildford branch they have done a great job.

Réponse de Eye Academy
Perfect stress free care
Excellent customer care and very knowledgeable - thank you!
Outstanding!
Great experience, from web based booking to the final fitting of the glasses. Flawless journey through the various stages.

Réponse de Eye Academy
5 Star service
This is the second purchase from the Eye Academy. And look forward to the third time! Fantastic customer service very friendly and helpful.
Excellent in every respect.
Reassuringly knowledgeable and unhesitatingly helpful attention and service . £915 spent but I feel quite confident it was well spent!
excellent service
State of the art equipment, excellent testing , good choice of frames and excellent service
Excellent service, very professiona …
Excellent service, very professional and totally thorough management
Excellent opticians who give first class service
I am very impressed with Eye Academy. Chloe in Guildford was so kind, helpful and professional. Nothing was too much trouble and she gave me excellent help with my prescription and in choosing the right glasses to suit me. I am very grateful for her help and advice and I highly recommend Eye Academy.
Professional service
I am a long-standing customer and have always received professional and courteous treatment. My last complex prescription was filled with great attention to detail.

Réponse de Eye Academy
Serious opticians, not just a chain. Great advice and service
Both I had a test and our 6 year old daughter who needed glasses for the first time. They were great with her and very professional. Am never going anywhere else anymore!
Excellent
I found Eye Academy in Banstead offered an excellent, friendly service and would highly recommend them.
Fantastic Elite Service
I badly scratched one of my lenses to the point where it was giving me a massive head ache.
Calling around I could not find anywhere with a lead time of less than 10 days - Vision Express who I had been with since year dot did not even have a lab technician.
Eye Academy saw me on the same day, promising a 4 day delivery window.
The service was second to none and was the most thorough eye check up I have ever received. They were thorough and attentive and had the best tech - they were even able to trace my glasses frame so the lenses would come ready to fit my glasses.
To compound their success, my lenses arrived 2 days ahead of schedule.
10/10 Would go to to stop headaches again & have won my business going forward.
Great customer service
The girls were 1st class in helping me choose my glasses, and we're not pushy at all in trying to make me buy them. I will always use you in the future.
Customer freindly
Very helpful from start to finish. Helped choosing frames and great help to change to varifocal lenses. My glasses are great.
Thank you
Excellent service, lovely people, great styles
I've been going to Eye Academy for several years now and my wife even longer. The service we receive is superb, the staff are very knowledgeable and friendly. There is a great selection of frames, many that you simply won't find in the generic high street stores. The advice and care taken to make sure you walk out with exactly the pair of glasses you need and want is second to none. If you really care about the health of your eyes and you want them to be framed by the perfect glasses, then you shouldn't be going anywhere else.
Excellent customer service
I would definitely recommend buying glasses from your store, thank you for all your help.
An expensive experience
My glasse came apart at the centre and had to buy new ones. It was going to cost me £100 to try and mend the old ones which were 4 years old. No guarantee that the process would work but would still charge me. Decided on new ones. The service very good but felt they could have offered to repair the previous pair without charge as I had spent over £900.
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