Eye Academy Avis 

225
TrustScore 1.5 sur 5

1,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Buyer beware. This store does not offer refunds or credit notes if glasses or sunglasses are unsuitable or cause issues — even for non-prescription items. There were no visible signs expl... Voir plus

Noté 1 sur 5 étoiles

Extremely bad experience with the Eye Academy, Guildford. Their staff was very impolite, rude and unprofessional. He would say you are wasting his time. He would even cut your line if you ask furth... Voir plus

Noté 1 sur 5 étoiles

Windsor Eye Academy refused to refund my Ray-Aviator sunglasses - which were unused and brought back within 24 hrs of purchase, with receipt. I stated the above was unacceptable customer experi... Voir plus

Noté 2 sur 5 étoiles

I have finally completed the purchase of varifocal glasses from Eye Academy. They are Bvlgari frames with Nikon lenses and I am pleased with the excellent vision they provide for reading, PC and dista... Voir plus

À propos de l'entreprise

  1. Opticien

Écrit par l'entreprise

Independent Opticians in Berkshire & Surrey


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

225 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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1,7

Tous les avis

(225)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing Eye Academy

As an older client, I am thrilled to have found the Eye Academy. The knowledge and service are the best and the staff at the Windsor branch are so nice. Best glasses I have ever had. Thank you.

12 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Great service

Just like to thank the staff at the Guildford branch they have done a great job.

10 janvier 2017
Avis spontané
Logo de Eye Academy

Réponse de Eye Academy

Hello Mr Groves,

Thank you so much for your kind words, we are always here to help.

Kind Regards,

Eye Academy, Guildford

Noté 5 sur 5 étoiles

Outstanding!

Great experience, from web based booking to the final fitting of the glasses. Flawless journey through the various stages.

6 janvier 2017
Avis spontané
Logo de Eye Academy

Réponse de Eye Academy

Hi Mr Mphanza,

Thank you for your kind review, it was a pleasure helping you.

If you need anything feel free to contact us anytime.

Kind regards

Mani

Noté 5 sur 5 étoiles

5 Star service

This is the second purchase from the Eye Academy. And look forward to the third time! Fantastic customer service very friendly and helpful.

6 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

excellent service

State of the art equipment, excellent testing , good choice of frames and excellent service

3 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

Excellent opticians who give first class service

I am very impressed with Eye Academy. Chloe in Guildford was so kind, helpful and professional. Nothing was too much trouble and she gave me excellent help with my prescription and in choosing the right glasses to suit me. I am very grateful for her help and advice and I highly recommend Eye Academy.

23 décembre 2016
Avis spontané
Noté 4 sur 5 étoiles

Professional service

I am a long-standing customer and have always received professional and courteous treatment. My last complex prescription was filled with great attention to detail.

23 décembre 2016
Avis spontané
Logo de Eye Academy

Réponse de Eye Academy

Hello Lesley,

Thank you for your review it was a pleasure to see you.

We look forward to seeing you again soon.

Kind Regards,

Eye Academy

Noté 5 sur 5 étoiles

Excellent

I found Eye Academy in Banstead offered an excellent, friendly service and would highly recommend them.

20 décembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Elite Service

I badly scratched one of my lenses to the point where it was giving me a massive head ache.

Calling around I could not find anywhere with a lead time of less than 10 days - Vision Express who I had been with since year dot did not even have a lab technician.

Eye Academy saw me on the same day, promising a 4 day delivery window.

The service was second to none and was the most thorough eye check up I have ever received. They were thorough and attentive and had the best tech - they were even able to trace my glasses frame so the lenses would come ready to fit my glasses.

To compound their success, my lenses arrived 2 days ahead of schedule.

10/10 Would go to to stop headaches again & have won my business going forward.

20 décembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

The girls were 1st class in helping me choose my glasses, and we're not pushy at all in trying to make me buy them. I will always use you in the future.

20 décembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Customer freindly

Very helpful from start to finish. Helped choosing frames and great help to change to varifocal lenses. My glasses are great.
Thank you

12 décembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent service, lovely people, great styles

I've been going to Eye Academy for several years now and my wife even longer. The service we receive is superb, the staff are very knowledgeable and friendly. There is a great selection of frames, many that you simply won't find in the generic high street stores. The advice and care taken to make sure you walk out with exactly the pair of glasses you need and want is second to none. If you really care about the health of your eyes and you want them to be framed by the perfect glasses, then you shouldn't be going anywhere else.

12 décembre 2016
Avis spontané
Noté 3 sur 5 étoiles

An expensive experience

My glasse came apart at the centre and had to buy new ones. It was going to cost me £100 to try and mend the old ones which were 4 years old. No guarantee that the process would work but would still charge me. Decided on new ones. The service very good but felt they could have offered to repair the previous pair without charge as I had spent over £900.

11 décembre 2016
Avis spontané

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