Buyer beware. This store does not offer refunds or credit notes if glasses or sunglasses are unsuitable or cause issues — even for non-prescription items. There were no visible signs expl... Voir plus
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Lisez les avis des autres
Extremely bad experience with the Eye Academy, Guildford. Their staff was very impolite, rude and unprofessional. He would say you are wasting his time. He would even cut your line if you ask furth... Voir plus
Windsor Eye Academy refused to refund my Ray-Aviator sunglasses - which were unused and brought back within 24 hrs of purchase, with receipt. I stated the above was unacceptable customer experi... Voir plus
I have finally completed the purchase of varifocal glasses from Eye Academy. They are Bvlgari frames with Nikon lenses and I am pleased with the excellent vision they provide for reading, PC and dista... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Independent Opticians in Berkshire & Surrey
Coordonnées de contact
49 King Edward Court, SL4 1TG, Windsor, Royaume-Uni
- 01753 62 22 22
- info@eyeacademy.com
- eyeacademy.com
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Professional service and competent doctors.
I was professionally serviced and I am very satisfied with the level of competence of the eye academy.
Great customer service
I have been a patient and customer and Ellis and Thompson for approximately 15 years. I have found them to be helpful and knowledgeable on all of my visits. They provide a wide range of frames to suit all customers and I have never been unable to find what I was looking for. I would recommend Ellis & Thompsons to everyone.
I found the glasses very expensive but well worth it.
Good experience from start to finish
good experience
Order for Oakley Lenses - Great service and good to deal with a specialist that knows
Excellent, individual and attentive service
After having been unimpressed with the choice of frames at a number of high street opticians I visited Eye Academy to look at their stock. The variety of stock was good and the staff were excellent. I was assisted with choosing a number of frames and then the optician took the time to asses my lifestyle and choose the frames best suited to me. She then advised on a number of modifications to the frame arms and lenses that I did not know was possible. I now have a very comfortable and easy to wear pair of glasses that should last me for a long time.
Excellent and efficient service
Very thorough eye examination in which all options were discussed followed by Swift and efficient delivery of glasses
Excellent
A wonderful experience given by knowledgeable and stylish ladies. I got my best ever glasses (frames and lenses) and a pair of Ray Bans both with vari-focal lenses. Not bad considering I have worn glasses for 36 years! I was given undivided attention by the optician who talked me through various options and was really honest about what would or would not suit. She was really observant of my character and personality and made sure my purchases would suit me. Having chosen frames, the ladies patiently changed different lenses so we could see which suited my face best. I could not be more pleased with the service.
Eye Academy Review
I was very satisfied with my visit to The Eye Academy. I have been using them for several years now. Chloe was very patient and thorough and listened very carefully to all my needs. Nothing was rushed and I am very pleased overall with my new glasses.
Eye Academy - Windsor - Jas Sohal
Jas and her optometrist were both very clear, concise and extremely helpful. Jas' customer care is exceptional. Professionalism is perfectly practised at Eye Academy. The saying is true, you certainly get what you pay for. This team knocks the high street franchise optical stores right off the list. Highly recommended.
5 star service *****
Re-examination
I have a problem with dry eyes and wanted an opinion how to go forward.
I saw Alison who was extremely professional and helpful.
Excellent
Always helpful and made my new glasses up within a couple of hours.
Great with kids!
My son (8 years) went to the optician saying that he would never have eye drops- and he had pretty much screamed the last time this was attempted (in a hospital outpatient department). The optician had a fantastic way with him and talked to him about the eye drops in a way that made sense to him. My son then willingly had the eye drops and came out of the apopintment saying 'I actually quite liked that!' I couldn't believe it!
A great service thank you!
Academy speaks for its self
This is my third prescription vision, sun, vision.
Nothing ever seems to be too much trouble well done.
Experienced and friendly.
I have been to Ellis & Thompson for many years and have found them to be knowledgeable, competent and prepared to spend time on the consultations. I feel that I am in really good hands.
Dedication
A lot of time went into helping me find the right prescription and frames. When it didn't work perfectly the first time, there was no hesitation in making changes.
Excellent
My wife and I have been using the Eye Academy in Windsor for several years now. We have had always had excellent service and would recommend the Eye Academy with reservation.
Fabulous
Super speedy service and a thorough eye test. I would definitely recommend them.
a very efficient company
my eye test was carried out extremely efficiently and comprehensively. the same for the subsequent purchase of new glasses
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