Fast Labels Avis 2 747

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Got lied to multiple times about delivery date, I approved my labels straight away to receive them as quick as possible. It took over a week and a bit but after speaking to multiple agents, one was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called Customer Support regarding two orders & delivery dates concerns . From the start Alex was fantastic. Sent tracking for the 1st order whilst i was still on the phone with him & then did exactl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very happy with their service. As I’ve had a bad experience from another company it’s nice to see that everything was explained well and had help throughout the order

Noté 5 sur 5 étoiles

I've used fast labell now for quite some time. There consistency in quality, customer care and final product delivery is 5 star. There website is also very easy to use. I do find there prices are also... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Imprimeur d'étiquettes personnalisées
  2. Magasin d'impressions et de signalisation
  3. Fabricant d'autocollants

Écrit par l'entreprise

We are one of the fastest growing UK label printing companies, and we supply labels to thousands of business and product manufacturers across the UK. We specialize in self adhesive labels for bottles, packaging, food products and other business uses.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service

i placed an order , and some of the artwork was the wrong size , i sent over to my designer who is delayed getting them back to me , i was really worried because i am on a really tight turnaround , just spoke to Megan via live chat , she gave me detailed info of when i need to have the updates sent across in order for my delivery date to be kept as is , this seems like such a small thing , but so many times businesses just give you a standard response with no real detail . was really apprecitaed

10 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

I placed my first order with them

I placed my first order with them, they messed up the delivery, I spoke to someone called Georgia and she offered me a discount on my next order as an apology. I then come to place my next order 'oh sorry we can't find any record of that so we can't keep to our offer'. Don't use them, they tell you what you want to hear to shut you up. Not very reputable

2 janvier 2025
Logo de Fast Labels

Réponse de Fast Labels

Good Morning Poppy,

Thank you for sharing your feedback with us. I’m truly sorry to learn about your experience and would like to extend my sincerest apologies for the inconvenience caused.

I’ve reached out to you as we’re eager to resolve this matter promptly and find a solution that works for you.

Your input is very important to us, and we are dedicated to addressing this. Please know we value your business appreciate your patience.

We hope to hear from you soon.

Jodie
Support Assistant Manager

Noté 5 sur 5 étoiles

Exceptional quality

Completed my order with exceptional quality, delivering a product that met all specifications perfectly. The system is user-friendly, with an efficient proofing process and outstanding customer service. I will certainly be using this service again.

4 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I had an issue with a recent order but it was resolved with excellent customer service.

I had an issue with a recent order and reached out to the team for assistance. From the moment I contacted them, the customer service was outstanding. Megan took the time to thoroughly explain the situation and offered a fair solution, going above and beyond to ensure I was satisfied.

The team was incredibly responsive, empathetic, and professional, which made a potentially frustrating situation much easier to handle. It’s rare to experience such attentive and thoughtful customer care, and I truly appreciate their efforts. I’m confident in their commitment to customer satisfaction and will definitely continue to do business with them in the future.

Highly recommend!

20 décembre 2024
Noté 1 sur 5 étoiles

I was disappointed and stressed

The first person made an error with my order, and i kept calling to have it adjusted. Just when I thought that was over, it took them 3days to let me know that my artwork needed adjustment with no clear advice, this is the same artwork i had used with other printers. In all, they changed my delivery date twice and i had to cancel my order because it was becoming too stressful.

19 décembre 2024
Logo de Fast Labels

Réponse de Fast Labels

Good Afternoon Shola,

Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your experience and sincerely apologise for the inconvenience. We strive to provide the best service possible.

I have reached out to you as we would like to provide a suitable solution for you as soon as possible.

Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.

We look forward to hearing from you soon.

Jodie
Support Assistant Manager

Noté 5 sur 5 étoiles

Excellent Labels, Fast Delivery

Love working with these guys, they supply all our product labels and are quick and extremely reasonable. As a new business every penny counts so when you find a quality print company that understands your requirements it is refreshing. We will definitely continue to use Fast labels.

16 décembre 2024
Noté 5 sur 5 étoiles

Very supportive

Ordered labels for a my daughter's school project. Her artwork wasn't perfect but they suggested improvements. When they came we were delighted, they have made them look professional

9 décembre 2024
Noté 5 sur 5 étoiles

Super fast service when it's needed most.

Just a note to say THANK YOU Bethan!

I called on weds afternoon after placing a reprint (customer had inadvertently run out of existing labels) to see if could be express service, to improve on delivery next weds 11th. Just had a very chuffed customer email me to say they've arrived today, Friday!

In his words "Unbelievable service!!! Very much appreciated".

6 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

“I recently ordered labels



“I recently ordered labels, and I couldn’t be happier with the experience. The delivery was incredibly fast, and the entire process was seamless. The labels arrived in perfect condition, showcasing top-notch quality and precision. They were exactly what I needed, and the efficiency of the service exceeded my expectations. I highly recommend this company for anyone needing reliable, high-quality labels with speedy delivery!”

25 novembre 2024

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