Fast Labels Avis 2 745

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Got lied to multiple times about delivery date, I approved my labels straight away to receive them as quick as possible. It took over a week and a bit but after speaking to multiple agents, one was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called Customer Support regarding two orders & delivery dates concerns . From the start Alex was fantastic. Sent tracking for the 1st order whilst i was still on the phone with him & then did exactl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very happy with their service. As I’ve had a bad experience from another company it’s nice to see that everything was explained well and had help throughout the order

Noté 5 sur 5 étoiles

I've used fast labell now for quite some time. There consistency in quality, customer care and final product delivery is 5 star. There website is also very easy to use. I do find there prices are also... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Imprimeur d'étiquettes personnalisées
  2. Magasin d'impressions et de signalisation
  3. Fabricant d'autocollants

Écrit par l'entreprise

We are one of the fastest growing UK label printing companies, and we supply labels to thousands of business and product manufacturers across the UK. We specialize in self adhesive labels for bottles, packaging, food products and other business uses.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Leave me alone!

Another request a minute later after I have just given them a review. Stop it! This is harrassment.

12 février 2025
Logo de Fast Labels

Réponse de Fast Labels

Good Afternoon,

I’m really sorry for the additional request for a review. That was certainly not our intention, and I completely understand how frustrating that must have been.

We truly appreciate your feedback and will ensure this doesn’t happen again, please bear with us while we investigate this for you.

Jodie
Support Assistant Manager

Noté 1 sur 5 étoiles

Labels spread across too many rolls

This company is generally great to work with - and this order came quick. But it's so frustrating they put such a small amount of labels on each roll.
We order labels by the 000's and have 15+ designs. Instead of making an order on as few rolls as possible they're spread out across masses of rolls.
The only way round this is to pay more to set a machine requirement at order stage (even though we don't use a machine - and even though the company is basically shipping air and wasting resources).
The end result is that we have cratefuls of labels which is really hard to manage.

13 février 2025
Avis spontané
Logo de Fast Labels

Réponse de Fast Labels

Good Morning,

Thank you for your feedback, we really appreciate it. We're glad to hear you're happy with our turnaround times. We're sorry that the way our rolls are supplied didn’t meet your expectations, and we sincerely apologise for any inconvenience this has caused.

I’ve reached out to you as we’re eager to resolve this matter promptly and find a solution that works for you.

Your input is very important to us, and we are dedicated to addressing this. Please know we value your business appreciate your patience.

We hope to hear from you soon.

Jodie
Support Assistant Manager

Noté 5 sur 5 étoiles

Top Notch Service

The sales team were very helpful providing multiple quotes as I regularly amended my order. Once I'd got the design down the design team were great explaining how to provide them with the details they needed to make sure I got the outcome I wanted. The resulting product met all expectations and arrived quickly. Overall fantastic service.

12 février 2025
Noté 5 sur 5 étoiles

Excellent product and service

Excellent product, quick turn round time and very easy to deal with - even when there was a minor issue this was dealt with quickly and effectively - pricing is also very reasonable - second time we have used and will definitely return

12 février 2025
Noté 5 sur 5 étoiles

Very professional and on spot

Very professional and on spot. Can't recommend them enough! Business with them is smooth and flawless. Very happy about the design and how fast they get back to you. The labels also arrive really fast! 😀
Truly thank you for your business!

7 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Very happy with the service

Very happy with the service. I made a mistake in the text on one of the designs and they spotted it! Was so grateful that they did. They're quick, the print is high quality and they're available for support via chat. I've just made my second order!

3 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfect and excellent

First time ordering for our project
It is an excellent and efficient service,
Leading company in the Uk with its easy ordering and perfection
Definitely we will carry on ordering

21 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service by Ashley

Great customer service by Ashley! I had credit on my account from a previous order and I needed to use it for my next print. Ashley traced my order and connected me with the right department. He was very polite and helpful which gave me peace of mind.

21 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding customer care

Outstanding customer care. They helped me to correct my design mistakes, printed the labels promptly, and sent the delivery exactly as promised.

14 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

i placed an order , and some of the artwork was the wrong size , i sent over to my designer who is delayed getting them back to me , i was really worried because i am on a really tight turnaround , just spoke to Megan via live chat , she gave me detailed info of when i need to have the updates sent across in order for my delivery date to be kept as is , this seems like such a small thing , but so many times businesses just give you a standard response with no real detail . was really apprecitaed

10 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

I placed my first order with them

I placed my first order with them, they messed up the delivery, I spoke to someone called Georgia and she offered me a discount on my next order as an apology. I then come to place my next order 'oh sorry we can't find any record of that so we can't keep to our offer'. Don't use them, they tell you what you want to hear to shut you up. Not very reputable

2 janvier 2025
Logo de Fast Labels

Réponse de Fast Labels

Good Morning Poppy,

Thank you for sharing your feedback with us. I’m truly sorry to learn about your experience and would like to extend my sincerest apologies for the inconvenience caused.

I’ve reached out to you as we’re eager to resolve this matter promptly and find a solution that works for you.

Your input is very important to us, and we are dedicated to addressing this. Please know we value your business appreciate your patience.

We hope to hear from you soon.

Jodie
Support Assistant Manager

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