There was an issue with one of the items purchased but the customer service was spot on and the problem was resolved quickly. Super quality product and 5 star communication. Would recommend.
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Lisez les avis des autres
Excellent lights with a rubber weather sealing gasket around each bulb. Add a plug in dimmer and you can set the level easily. The bulbs have also lasted extremely well. Good company, swift delivery... Voir plus
L'entreprise a répondu
Wanted to re-order 4 sets of lights. O add to our existing set. Spoke to the gentleman and explained I don’t have the boxes anymore. Gave a few details and hey presto he got the original order from ov... Voir plus
L'entreprise a répondu
Festoon lighting for 365 days per year outside use - appears very solidly constructed with proper sprung contacts in the bulb holders and good seals around the led bulbs I purchased separately for the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de luminaires
- Concepteur d'éclairage paysager
- Fournisseur d'ampoules
- Magasin d'ameublement d'extérieur
Écrit par l'entreprise
Our mission is to provide high quality Festoon Lighting systems to brighten any event, business or home. Made in the North West of England, our fantastic range of indoor and outdoor lighting features our own brand of high quality made to measure festoon lighting, as well as easy to install connectable sets from market leading brands. Specialising in bespoke work, we pride ourselves on our customer service to ensure we can design a festoon lighting system that meets your exact requirements.
Coordonnées de contact
Astley Lodge, 2 Queens Road, PR7 1JU, Chorley, Royaume-Uni
- +44 (0)1257 795186
- info@festoonlighting.com
- festoonlighting.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Customer Service
Excellent customer service with informative and prompt responses on technical issues .

Réponse : Festoon Light
Well made product great information on…
Well made product great information on there website and good customer service

Réponse : Festoon Light
Festoon lights
Really happy with the quality of these lights, and they look fantastic.

Réponse : Festoon Light
From speaking to the very helpful lady…
From speaking to the very helpful lady when i telephoned, to my lights arriving speedily i have been very impressed.
The lights are of good quality, another smile.
I have not yet put them outside as we have had quite a lot of rain. But i am eager to do so soon.

Réponse : Festoon Light
Festoon lighting went above and beyond…
Festoon lighting went above and beyond when the courier failed to deliver the parcel on the stated date. They apologised, jumped in their car and personally brought the parcel to our house. Only a few hours later than the courier should have dropped it. Which in turn meant the electrician booked in to wire them up could crack on. They now look great 👍

Réponse : Festoon Light
Excellent customer service
Excellent customer service, from talking through options to final order and prompt delivery. Couldn’t fault them.

Réponse : Festoon Light
Superb service from start to finish
Superb service from start to finish. Gave me advice on the best lights for my needs and even sorted an extra item I’d forgotten about p&p free. though it was my fault I didn’t order it at the time. The quality of the lights is amazing as is their pricing. Thoroughly recommended.

Réponse : Festoon Light

Réponse : Festoon Light
Great product
Great product, strong, well made. Good delivery, everything worked well. Highly recommended. AND made in the UK and not China!

Réponse : Festoon Light
Excellent service
Excellent service, knowledgeable, helpful and friendly, providing a market-leading product, better than I've found anywhere else!! Simply superb!

Réponse : Festoon Light
Festoon lighting for 365 days per year…
Festoon lighting for 365 days per year outside use - appears very solidly constructed with proper sprung contacts in the bulb holders and good seals around the led bulbs I purchased separately for the purpose. Like the way separate strings daisy chain together. Neat!

Réponse : Festoon Light
Great festoon lights.
Great quality festoon lights. Joining 2 10m lengths together to make 20m was very easy.

Réponse : Festoon Light
Great experience using this company
Great experience using this company. Chap was super helpful on questions about my project and the lights are top quality. Recommended.

Réponse : Festoon Light
This is the 2nd time I've used Festoon…
This is the 2nd time I've used Festoon for a big charity project. They are always friendly and helpful, and both times provided a swift and reliable service.

Réponse : Festoon Light
Really great lights, lovely and bright
The lights are wonderful and although we accidentally ordered the wrong length cable it was no problem to accept it back and send us a shorter one.
The lights were for our courtyard and so we didn’t want them too bright and although we thought it would look pretty with any lights it was just too bright, so we had to compromise and go shorter.
customer services excellence
The checking from customer services to ensure I had ordered the correct item
Excellent service
I called to enquire about some lights and ask questions and I received a very helpful response. The lights were despatched quickly and arrived the next morning.

Réponse : Festoon Light
Product is great
Product is great. Very high quality. Customer service was also excellent after I needed to adjust my order. Couldn’t have been more helpful.

Réponse : Festoon Light
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