Fetchapet  Avis 

Very smooth process from start to finish, would highly recommend the FetchaPet team. They are professional, kind, and understand how much your pets mean to you. Having the team handle the move for my cats (UK to Canada) made the whole process so much less stressful. Thank you so much, everyone!

I was worried about getting my doggy to NZ during a time where flights via Dubai were being cancelled left right and centre. Sally, Rachel and her team were wonderful and came up with solutions to bring my dog Sunshine over from the UK to New Zealand safely.

They’ve also got a great, very clean facility for dogs in the UK- you can tell that they take pride in their work and they love animals.

Thanks guys for making this so much smoother! Highly recommend.

I could not be more appreciative or grateful for the team at Fetchapet.

We are so glad we went with Fetchapet! We received so many questionable quotes from other companies where we felt they cared more about squeezing out funds than the transport. When we contacted Fetchapet everything was straight forward no hidden costs and actual care about our cat. She flew from uk to USA without any issues. We received constant photo updates and the pick up on the US side was also smooth. Thank you so much for your service highly recommended!!!!

Fetchapet has been reassuring from the beginning and clearly the team loves and cares about all animals. My cat has successfully made her way to Hong Kong and despite being a brachycephalic breed, the team has provided a lot of guidance and explanation (including the BOAS assessments). Thank you Emma, Sally and Nick (who sent us updates on the DEFRA vet visit, how my cat is doing, check ins and established a rapport with her very quickly) - my kitty cat is very happy and started eating within half an hour on arrival to her new home :)

We had an amazing experience with Fetchapet when they helped move our two dachshunds, Archie and Billy, from the UK to Calgary.

From start to finish, the whole process was incredibly well managed. Their communication was excellent — they kept us updated every step of the way and were always quick to answer any questions we had. Moving pets internationally can be stressful, but they made it feel straightforward and well organised.

What we appreciated most was the regular updates and photos they sent throughout the journey. Seeing Archie and Billy safe and comfortable gave us so much reassurance while they were travelling.

The service was also great value compared to other companies we looked at, especially considering the level of care and communication we received.

We’re so grateful to the Fetchapet team for getting Archie and Billy to Calgary safely. We would absolutely recommend them to anyone needing to move their pets internationally.

I highly recommend to go with Fetch a Pet if you're thinking of exporting your pet! They helped me relocate my 2 kitties to Australia from the UK and the process was very smooth. They were always available to answer any questions I had and helped with any documentation, especially Sally, who was the agent I was closely working with throughout the process. I had very pleasant experiences meeting both Rachel and Nick in person, and Emma is also very pleasant to speak with. All the staff clearly care about what they work for and it shows in their customer service. They understood all the worries and reservations I had about my very elderly cats travelling overseas, and even did their best to accommodate what would work out best for my cats, due to their old age. My cats have now arrived safely in Australia and I'm just so thankful that I worked with Fetch a pet to relocate my fur babies.

Really good experience in what feels like a very complicated process. Relocating 2 dogs to UAE. Lovely company. My daughter used them for her three cats as well

My darling cat made it safe and sound from uk to Australia. Rachel was very helpful throughout and genuinely cared. Recommended for choice.

We emailed originally nearly a year ago about enquiring for our dog to fly. We got a response pretty much straight away with all the details, pricing etc. We then processed to book a flight for Lottie. Sally has been so helpful with everything. There were a few things I wasn't sure on and she helped me. Emails were really fast at responses. I would definitely recommend using this company

From the initial enquiry to the last update as my dog went through check in at Heathrow, Fetch a Pet have been amazing. From telling me what paperwork I needed, to coordinating with the local import company in Thailand, everything was made simple and easy by Sally. When we got to the meeting point, Nick was outstanding. He kept us calm so that our pup Lina stayed calm. And we got an update once she was checked in. Sally also checked in after we arrived to make sure we were all ok. A really lovely gesture. Would highly recommend

The experience was great! The dogs were very well looked after and arrived safely. Would highly recommend this company.

Fetchapet took excellent care of my puppy and kept me informed with photos and updates every step of the move - I would highly recommend them to anyone needing to export a dog from the UK.

Very reliable service which I've used twice to export then re-import my cat. Good, timely communication and advice to help navigate the rules and paperwork. Entirely satisfied with the experience.

I cannot recommend Fetch a Pet highly enough. They transported my dog, Mickey, from Heathrow to Larnaca, Cyprus and were absolutely amazing from start to finish. They answered every single question I had, no matter how small or silly it may have seemed, and were always patient, reassuring, and professional. I felt supported at every step of the process, which made what could have been a very stressful experience so much easier. Most importantly, Mickey arrived home safely and well, and that means everything to me. Thank you, Fetch a Pet, for taking such great care of my dog and for being there every step of the way.

I used this company to help ship my cats from England to bermuda and they were fantastic from start to finish my cats where very well looked after and I got regular updates on there wellbeing such as photographes and emails

Absolutely incredible service!

Nick was so amazing and lovely and eased my worries.

Sally was always there if I ever needed anything.

Could not recommend more!

Fantastic experience - every question I fired their way was answered in detail, I felt incredibly comfortable and confident in flying the cats over from the UK to Australia. Rachel did a superb job!!