Fetchapet  Avis 

Absolutely brilliant from the moment we contacted Fetchapet Sally was great I would say went the extra mile to arrange our dog to be on the same plane as we were,The dog was collected as said on the day by a great chap who took great care with
We had chosen Relo4paws as recommended by Sally and again fantastic service they did the paperwork by Sabrina we kept informed all the way
Titch our pet was being looked after for the night we were e mailed to update us ,then checked by the vet again an e mail advising us he had passed his checks and finally an e mail to say he was at Heathrow absolutely fantastic

At Bangkok Relo4paws took over Sabrina’s team again kept us informed by James and was delivered to us by a very expert team a big Thankyou to Sabrina James and the team
If you are moving your pet abroad choose Fetchapet best service ever and if you are moving your to Thailand use Relo4paws again fantastic team sorted everything with no fuss

I recently used Fetchapet to transport my 11 CATS from London to Thailand, and they exceeded all expectations. They managed the entire process seamlessly, from paperwork to travel arrangements, keeping me updated every step of the way.
Their professionalism and genuine care for my pet's safety and comfort were exceptional. Upon arrival, my pet was happy and stress-free. I highly recommend Fetchapet for anyone seeking reliable, compassionate pet transport services. Thank you for making this experience worry-free!

Paula and team were very helpful in answering my questions on all the ins and outs that I needed to know prior to Gandalf's flight. There was a slight hiccup when getting the EHC at the initial vet appointment, which we agreed can be avoided with a simple phone call. The Fetchapet team remained very professional about the whole experience and even promptly help to get a last minute appointment with another vet on the same day - their efforts and concern helped eliminate the anxiety I had leading up to the big move!

My Wife and I have relocated to Cyprus with our Cocker Spaniel, FetchaPet made the whole process smooth and easy. Would highly recommend to anyone thinking of travelling or relocation with Pets.

Fetchapet are absolutely amazing! We used them to relocate our cats Gloria and Rocco from London to New Zealand and were so impressed. Navigating a move to the other side of the world is challenging and stressful - having a reliable, knowledgable and communicative team like Fetchapet to manage your pet's move is crucial . Sally and the team are an absolute pleasure to deal with, and gave us peace of mind throughout the entire process. The cats were very well cared for and we really appreciated the regular updates- including photos! Can't recommend Fetchapet enough. True professionals and a lovely team.

I used Fetchapet to transport my cat from the UK to Bahrain, and they were brilliant. From the moment I got in touch with them, they made the whole process so much easier and stress-free. They explained everything clearly, helped me with all the paperwork, and kept me updated every step of the way.

They really cared too, It wasn’t just about getting the job done, they made sure she was comfortable, safe, and looked after like she was their own. Knowing she was in such good hands made all the difference.

The journey went smoothly, and my cat arrived happy and healthy, which is all I could’ve asked for. I’m so grateful for the effort they put into making sure everything went perfectly.

If you’re looking for a company to handle your pet’s travel, I can’t recommend Fetchapet enough.

If I could give 10/5 stars if I would!

Transporting your loved pets across countries is a massive decision. From my first enquiry about moving my cat from England to New Zealand, Fetchpet were brilliant. I had many emails and calls with them with lots of queries and every person I spoke with handled it with warmth, patience and lots of knowledge. The logistics of transporting pets is a quagmire and they are experts in this.

Where they came into their own was the level of care they gave my cat. They went above and beyond to ensure he was happy, healthy, comfortable and at ease. I was already in New Zealand and to know my cat was being this well looked after took a huge weight off my shoulders. I will always remember the kindness they showed my cat and by proxy me. I can't recommend Rachel, Sally, Emma and all at Fetchapet enough.

They really love animals and love reuniting them with their owners.

I could not recommend this team enough. I imported a French Bulldog and British shorthair from the UK to Australia. I had requested quotes from a couple of other companies and was instantly rejected as snub nosed dogs were in the too hard basket, not for fetchapet though. Australia having very strict import standards seemed very overwhelming, when I contacted Fetchapet they made everything so seamless. The team is friendly professional and very thorough. They picked up on vet work that they had incorrect dates, which even I didn't notice. My pets were in boarding too and I had regular email updates, they spoke about my pets like they were their own, with so much affection. Fetchapet made our pets move so stress free. Fetchapet are phenomenal.

I contacted Fetchapet, initially comms were with Emma, about a year before my wife and I emigrated to Thailand. I had numerous questions on several occasions, to which I received friendly and knowledgeable answers. When it came to seeing the facilities that Fetchapet have, it put my mind at ease knowing that they were a competent and responsible company who I could trust to look after our cats, Max and Jessie. The crate used was more than adequate and I was reassured they would travel in comfort. Leading up to the travel date, Rachel was very helpful in guiding us through the process. Within a couple of hours of landing in Bangkok, we were reunited with our feline friends. I would highly recommend Fetchapet if you are looking to relocate with pets.

Would definitely recommend Fetchapet for sending your pets overseas, had the peace of mind that everything is well taken care of! Sally is always available to re-assure us along the entire process. Fetchapet also engages quality partners in other countries (for us it was Singapore).

Rachel and the team have been absolutely fantastic! We were struggling to find a company to organise the transportation of our dog from the UK to Gibraltar - but thankfully discovered Fetchapet. Rachel has invested a lot time into helping us, as the process was fairly complex. Rachel kept me updated throughout the transportation process and I was thankful to receive an email letting me know that our dog was checked-in for her flight and doing well. We are incredibly grateful to the team at Fetchapet and would highly recommend them!

Excellent. I highly recommend Emma to anyone trying to get their pet home, particularly a country with strict import restrictions that need to be followed with care, ie Australia.

I would highly recommend Fetchapet.! My Labrador Dexter has just spent one month with them in preparation for him to join us in China. Relocating during the pandemic has been very stressful for us as a family and when a pet is involved it complicates things. My worries snd concerns were short lived though when Dexter went to Fetchapet . The care and attention that Emma , Rachel and their team gave to Dexter was wonderful . Any queries were answered quickly and efficiently and I had regular updates with photos which was very reassuring . A very professional team that I would not hesitate to use again.

We choose Fetchapet after reviewing several companies and could not be happier! Rachel was very responsive at all hours of the day to my questions. We always got the feeling that the comfort and safety of our two cats were the utmost priority, which was very reassuring as moving cats is always stressful. Debbie, who collected the cats, was calm and confident giving us the reassurance that we chose the right agency.
Highly recommend using Fetchapet for your international pet move.

We have just used Emma and the team at Fetchapet to transport our Airedale Charlie from the UK to New Zealand. Emma kept us informed at every stage of the process and Charlie had a lovely couple of weeks stay at their kennels in the UK. She answered all my questions and reassured us of the care that Charlie would receive and we weren’t disappointed. We would highly recommend Fetchapet to anyone and couldn’t have asked for better service. Thanks for everything! Meredith

We needed help getting our dog Biscuit from UK to NZ - not an easy task during a global pandemic! Fetchapet were incredible... so professional, knowledgeable, adaptable and supportive. Emma and Rachel were on top of the process the whole time, even as covid changed rules for airlines etc, they were always calm and able to reassure us. Biscuit's move went smoothly and we were so happy to be reunited in NZ on New Years Eve. I highly recommend Rachel, Emma and the team at Fetchapet!

After our beloved Mum recently passed, my brother and I could not imagine finding a good enough home for her beautiful cat, Dolly.
We reached out to Fetchapet Ltd to investigate having her fly back to my home in Canada with me. As it happened, Rachel and her team made the whole process very simple. They had a very short window in which to work, about 10 days, but were very efficient and organized the trip seamlessly. They ensured we had all of the correct documentation and were punctual in picking her up and taking her to the airport on the day of departure. Dolly travelled on the same flight as my daughter and I and we collected her on our arrival at Toronto airport. She was calm and relaxed.
I cannot thank these people enough as it is such a blessing to have such a special part of my mum still with us.
Fetchapet may be a business, but they are by no means impersonal. Their attention to detail and the manner in which we were treated by them throughout was exemplary.

Second time using Fetchapet to send a puppy abroad. Excellent service and advice and all went very smoothly . Puppy was happy to be in their care. A good feeling of personal service rather than just being a client. Would definitely recommend them.

I CANNOT speak highly enough of them. Despite coping with a global pandemic they made the process of transporting our cat to NZ completely stress free!! They also looked after him in their cattery for 6 weeks until he could travel and provided regular updates which showed they treat the animals with love and affection and get to know their personalities. I would recommend them to anyone wanting to transport animals from the UK.

So grateful for the help, care and advice the Fetch-a-Pet team provided! They were kind, knowledgeable, provided quick replies and helpful advice. We could not have gotten our little girl over to Singapore without them. Highly highly recommended.