Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I've been running through the fiils product catalogue with wild abandon. My current favourite is the pomelo shampoo and conditioner. The pomelo transmogrifies my bathroom into a full citrus orchard, b... Voir plus

Noté 1 sur 5 étoiles

Very disappointed. Firstly the smell of the products was so strong, figured that didn’t matter as it was the bottles I was really after and I planned to refill the, at my local package free shop. The... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was drawn to the site because of the eco element, which I am keen to embrace. I have tried shampoo and conditioner, hand wash and body wash and have to say I have been extremely impressed. The re... Voir plus

Noté 5 sur 5 étoiles

Interestingly, I had been thinking and looking for something like this for sooo long! After being so shocked seeing all of those plastic bottles accumulated in my shower, I thought something has to ch... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. Fournisseur de produits de beauté

Écrit par l'entreprise

At Fiils we’re always half full, never half empty. We believe that you don’t need to sacrifice your style or live in the woods to do your bit for the environment. Our refillable beauty products make it easier than that. Better still, our plastic free shampoo, conditioner, body wash and hand wash only contain eco-friendly, natural ingredients, so there’s no compromise on quality either. So put that guilt in the trash, your refill pack in the post, and keep doing your thing. Sulphate-free, synthetic-free, paraben-free, and definitely no testing on animals. Always vegan and carbon neutral; sustainable living is in your hands.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

376 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love these products

Really enjoying these products and love the company’s ethos. It is very hard to find sustainable packaging and organic products… which also work! Well done Fils!

11 mars 2022
Logo de Fiils

Réponse de Fiils

Thanks Anne! What a wonderful review, we're so pleased to hear you love our pro-planet packaging and products!✨
Best wishes
Team fiils

Noté 5 sur 5 étoiles

There’s such a difference from this…your hair fells amazing

There’s such a difference from this shampoo & conditioner
To the normal ones you by in the supermarket
My hair feels realy loverly and it’s gone into a better natural curl
The difrence is amazing
If never tried it then I highly recommend you to
You will be amazed

9 mars 2022
Logo de Fiils

Réponse de Fiils

Thanks so much for the wonderful review! We're so pleased to hear our shampoo and conditioner have given a climate-friendly boost to your curls!😍
Best wishes
Team fiils

Noté 5 sur 5 étoiles

I love all my Fiils products

I love all my Fiils products! I couldn’t stop smelling my hair all day yesterday because it was so lemony.

9 mars 2022
Logo de Fiils

Réponse de Fiils

Thanks so much for leaving a review Shona! We're so happy to hear you and your hair love our lemongrass scent!
Best wishes
Team fiils

Noté 1 sur 5 étoiles

Poor

Never showed up

9 mars 2022
Logo de Fiils

Réponse de Fiils

Hi! Sorry to hear this, we can see it was attempted delivery on the 4th and have sent you an email! Best Wishes, Team fiils x

Noté 5 sur 5 étoiles

Coconut smells lovely

Easy to order and coconut products smell lovely!

8 mars 2022
Logo de Fiils

Réponse de Fiils

Thanks so much for the review Emily! We're so happy that you love our sustainable scents as much as we do!🥥
Best wishes
Team fiils

Noté 5 sur 5 étoiles

Fiils me up!

I love fills!
Great company, love the concept & the products are wonderful.
I like to buy sustainable refills from a variety of company’s & Fiils gets a big thumbs up from me!

6 mars 2022
Avis spontané
Logo de Fiils

Réponse de Fiils

Thanks so much for the review! We're so glad to have you as part of the fiils fam!
Best wishes,
Team fiils

Noté 5 sur 5 étoiles

I bought this product after I seen the…

I bought this product after I seen the advertisement on Instagram then Facebook .I’m all for keeping the planet sustainable I use wild deodorant so it was a given for me with shampoo conditioner and shower gel body lotion . Haven’t used yet as just finishing my old shampoo but I’m sure will be back for more.

28 février 2022
Logo de Fiils

Réponse de Fiils

Hi Donna, thanks for the review! Welcome to the fiils fam!✨
Best wishes,
Team fiils

Noté 5 sur 5 étoiles

I love this body wash

I love this body wash: beautiful scent and great to know I'm doing something to help our planet

27 février 2022
Logo de Fiils

Réponse de Fiils

Thank you for your review! We're so pleased to hear you love your planet-friendly pamper!
Best wishes,
Team fiils

Noté 5 sur 5 étoiles

lemongrass shampoo/conditioner

I got the lemongrass shampoo and conditioner for oily hair. Smells lovely and currently is working really well on controlling greasy hair. The bottles look really stylish in the bathroom and I love that refills can be ordered to reduce waste ♻️

26 février 2022
Logo de Fiils

Réponse de Fiils

Hi Florrie, thanks so much for taking the time to leave us such a lovely review! Enjoy your new refillable routine!✨
Best wishes,
Team fiils

Noté 5 sur 5 étoiles

Very quick delivery,well packaged…

Very quick delivery,well packaged quality product.will be back for more.

26 février 2022
Logo de Fiils

Réponse de Fiils

Hi Jan, welcome to the fiils fam! We're so pleased you love our planet-friendly packaging and products. Thanks for the review!
Best wishes,
Team fiils

Noté 5 sur 5 étoiles

Great products

Order arrived very quickly. Great quality products! Would definitely recommend the coconut wash, leaves your skin moisturised. Also love the travel bottles and the whole concept behind the company. Definitely will be ordering again.

25 février 2022
Logo de Fiils

Réponse de Fiils

Hi Natalie, thanks so much for the wonderful review! We're crazy for the coconut wash too!🥥
Best wishes,
Team fiils

Noté 5 sur 5 étoiles

Fast delivery- products smell amazing

Fast delivery- products smell amazing! The bottles look fab too. I forgot the order the pumps, I contacted costumer services and they sent them out to me straight away. Great service and great product.

23 février 2022
Logo de Fiils

Réponse de Fiils

Thanks so much for your review Siân! We're glad to hear you love our scents as much as we do. Enjoy your new sustainable bathroom!✨
Best wishes,
Team fiils

Noté 4 sur 5 étoiles

Lovely conditioner that leaves my hair…

Lovely conditioner that leaves my hair soft and allows the natural tousle to shine. Great reusable bottle. Prompt delivery. My only request would be that you can send back the packaging from each order rather than having to save them up which will take me ages.

20 février 2022
Logo de Fiils

Réponse de Fiils

Hi Martha, Thanks for your review! Love your comments on the conditioner! We've changed our policy now and accept any amount of pouches for recycling. We'll update this so it's a little clearer on the website! Welome to the fiils fam,
Best Wishes, Team fiils x

Noté 5 sur 5 étoiles

Highly recommend

17 février 2022
Logo de Fiils

Réponse de Fiils

Thanks for the review Jane! We're so happy you like fiils and our products!
Best wishes,
Team fiils

Noté 4 sur 5 étoiles

Great concept and service, don't love the coconut body lotion

I love the concept - I do everything I can to be environmentally friendly and use natural products - and the ordering and delivery was super easy. But unfortunately I find the body lotion far too strong smelling and can't use it - I ordered the coconut one and it's so strong it's all I can smell for hours when I put it on my legs. Is the other one less strong and I should try that, or are they likely to be too strong for me? Are you able to offer a sample of it so I can test?

16 février 2022
Logo de Fiils

Réponse de Fiils

Hey Louisa, really happy you're enjoying the concept overall. Sorry to hear your thoughts about the Coconut lotion. We'll drop you an email! Best Wishes, Team fiils x

Noté 5 sur 5 étoiles

The product is of high quality

The product is of high quality and it is very simple to clean out the refills and post back.

11 février 2022
Logo de Fiils

Réponse de Fiils

Hi Ashley, it's great that you're finding our sustainable refills simple to use! Thanks for the review!
Best wishes,
Team fiils

Noté 5 sur 5 étoiles

So much better than expected

I purchased the starter kit which was delivered last night. (Quick Delivery as only purchased over the weekend). The bottles are so nice and the products smell amazing! I got the shampoo, conditioner and body wash in pomelo and a body wash in coconut too. Washed my hair straight away the products left my hair feeling fresh and smelling unreal! An amazing product that smells lovely and is reducing the amount of plastic I throw away!

10 février 2022
Avis spontané
Logo de Fiils

Réponse de Fiils

Thanks for the wonderful review Char! We're so pleased you like our pomelo and coconut scents. Enjoy your new sustainable self-care set!
Best wishes,
Team fiils

Noté 4 sur 5 étoiles

Great products

Great products, ok delivery speed. The subscriptions are a good idea but the delivery charge on them doesn’t make any sense when you can make a one off purchase with no delivery charge.

9 février 2022
Avis spontané
Logo de Fiils

Réponse de Fiils

Hi KK! Thanks for a great review of the products, we're sorry the delivery wasn't as quick as you'd hoped. We're looking into this with subscription for you- thanks for flagging this.:) Welcome to the fiils fam, Best Wishes, Team fiils x

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus