I've been running through the fiils product catalogue with wild abandon. My current favourite is the pomelo shampoo and conditioner. The pomelo transmogrifies my bathroom into a full citrus orchard, b... Voir plus
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Very disappointed. Firstly the smell of the products was so strong, figured that didn’t matter as it was the bottles I was really after and I planned to refill the, at my local package free shop. The... Voir plus
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I was drawn to the site because of the eco element, which I am keen to embrace. I have tried shampoo and conditioner, hand wash and body wash and have to say I have been extremely impressed. The re... Voir plus
Interestingly, I had been thinking and looking for something like this for sooo long! After being so shocked seeing all of those plastic bottles accumulated in my shower, I thought something has to ch... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Fiils we’re always half full, never half empty. We believe that you don’t need to sacrifice your style or live in the woods to do your bit for the environment. Our refillable beauty products make it easier than that. Better still, our plastic free shampoo, conditioner, body wash and hand wash only contain eco-friendly, natural ingredients, so there’s no compromise on quality either. So put that guilt in the trash, your refill pack in the post, and keep doing your thing. Sulphate-free, synthetic-free, paraben-free, and definitely no testing on animals. Always vegan and carbon neutral; sustainable living is in your hands.
Coordonnées de contact
20-22 Wenlock Road, N1 7GU , London , Royaume-Uni
- hello@fiils.co
- fiils.co
4,5
Excellent
376 avis
Aucune trace de demande d’avis
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environmentally friendly buy
My second purchase - I buy these to reduce all the bottles or shampoo etc in the recycling. you can buy a recycling bag for £1 and then send back to pouches to them to be recycled.
my feedback would be include the recycling bags for free to get more people to recycle
6 avril 2022
Réponse de Fiils
Hi Elizabeth, great to hear your enjoying the products and happy it's your second purchase with us! We don't charge for recycling, or the bags- this is a free service! You can just add one for free when you checkout! Email us hello@fiils.co if any issues.
Best Wishes, Team fiils x
Réponse de Fiils
Hi there! We use premium ingredients and botanical extracts in our formulas, so they are more expensive than some on the market! A little does go a long way too, so hopefully you'll get plenty of washes! :) Best Wishes, Team fiils x
Lovely products
Lovely products. Great eco packaging. Very efficient delivery and service.
31 mars 2022
Réponse de Fiils
Hi Em, thanks for the 5 stars! Happy to help you along with your eco journey! Best Wishes, Team fiils x
Fantastic Premise; Lacklustre Products!
First off, I really love the premise this company is built on. Sustainability and environmentalism are really important to me and I try my best to live as sustainably as possible. This is not the first refill shampoo and conditioner I have used; I’m very fortunate to have a refill shop in my hometown but sadly I ran into the same issues with this product as I did with the products from my local refill store. The shampoo leaves my hair feeling greasy, unclean and rough, and you also need to use a lot of product as it doesn’t really spread well throughout the hair. The conditioner, on the other hand, is lovely and rich which I really enjoyed. Unfortunately, from my experience using natural shampoos, they just don’t seem to do the job. I’ve yet to use a natural shampoo that left my hair feeling clean. That’s said, I’m really happy a company like Fiils is on the market for people who may not have easily accessible refill options and for those who the products work for!
30 mars 2022
Réponse de Fiils
Hi Naomi, thanks for your honest review. Due to the lack of SLS, our products do give a gentler clean. We're emailing you now with some suggestions and updates! Look out for our mail! 👀 Best Wishes, Team fiils
Really lovely product as well as good…
Really lovely product as well as good quality refill bottles and pumps. And speedy delivery - what more could you ask for?!
30 mars 2022
Réponse de Fiils
Thanks for such a great review Kayse! :) Welcome to the fiils fam! :) Best Wishes, Team fiils x
Too strong smelling
The shampoo and conditioner I ordered in lemon grass scent was so intensely strong it gave me a really bad headache. I was gutted. Came in lovely Rose bottles.
29 mars 2022
Réponse de Fiils
Hi Jo, Thanks for your review. We're pleased you like your Rose Gold bottles, but sorry to hear the scent isn't for you. We use pure essential oils which might not work for everyone. Sending you an email to see what we can do!
Best Wishes,
Team fiils
Looks good
Looks good. I only ordered this item after getting a discount otherwise it’s very expensive. Postage expensive.
25 mars 2022
Réponse de Fiils
Hi HM, thanks for your review! We're glad your happy with your bottle! Aluminium is a more expensive material than single use plastic- but as you'll be reusing it, you'll reap the cost savings in the long run! ;) Best Wishes, Team fiils
I purchased the Rose Gold Minis set…
I purchased the Rose Gold Minis set with pumps. They are great quality and the perfect size for travel. Order was received promptly; great customer service!
23 mars 2022
Avis spontané
Réponse de Fiils
Thanks so much for the incredible review Jill! Thanks for giving your bathroom AND the globe a glow-up with your new rose gold bottles!✨
Best wishes
Team fiils
Réponse de Fiils
Thanks for the amazing review Eman! We're all about hair, body and planet care at fiils!
Best wishes
Team fiils
Gorgeous hair and body care!
So excited to receive my hair duo and body duo, all lemon grass. I absolutely love them, smell is divine, hair is soft and shiny and the bottles look great. Only gave 4 star as one of the products I ordered was incorrect but am happy and will be subscribing 😊
20 mars 2022
Avis spontané
Réponse de Fiils
Thanks for the great rveiew Lisa! Really happy you're loving the scent and results of our products! Welcome to the fiils fam! :) Best Wishes, Team fiils
Would recommend highly
Very speedy service, and a lovely high quality product! Very happy with my purchase! Thanks Fiils!
19 mars 2022
Réponse de Fiils
Thanks for the 5-star review Monil! We're so glad you're loving our planet-friendly formulas!
Best wishes
Team fiils
Réponse de Fiils
Thanks so much for the 5-star review and for being part of the fiils fam Anne!✨
Best wishes
Team fiils
I love it!
I got the coconut shampoo and conditioner and they smell incredible, I have found that I need to use less than the other products I use. A bit on the pricey side, but I'm happy to pay that to help reduce plastic waste. :D
18 mars 2022
Réponse de Fiils
Hi Rose, thanks for the review and for switching up on single-use! Welcome to sustainable strands and the fiils fam!✨
Best wishes
Team fiils
Such an easy way to order beauty…
Such an easy way to order beauty products and try and make a difference in the world. The products are good quality and the process of receiving them through the post and then even sending back the pouches they came in is easy and genius.
17 mars 2022
Réponse de Fiils
Thanks for the review Emma! We love making sustainability simple so we're glad you're finding our service easy!
Best wishes
Team fiils
I like the concept and the product…
I like the concept and the product bottles are nice, but I'm disappointed with the result considering the cost. The lemongrass shampoo left my hair incredibly greasy.
17 mars 2022
Réponse de Fiils
Hey, thanks for taking the time to leave a review, sorry to hear about yourissue with the shampoo. We'll send you an email with some suggestions!
Best Wishes,
Team fiils x
amazing idea, product is ok
I love the idea of this product, and how sustainable it is. My only concern is that the product itself is not so great. Firstly, I don't think the shampoo will last long, because I need so many pumps for this to have any affect on my hair. Same with conditioner. This could be because I have curly hair which needs a rich product.
Anyways, idea is great, bottle is super cute. Not sure if I would buy again, but I hope it works for others :)
15 mars 2022
Réponse de Fiils
Hi Julia, thanks for the positive feedback overall and comments on the shampoo. Sending you an email as we may have some suggestions for you! :) Best Wishes, Team fiils x
Love the idea of such stylish refillable bottles.
Great prompt service, with eco packaging.
Love the idea of the refillable, stylish bottles that you can mix and match its content when buying.
Very good quality product.
Highly recommended.
14 mars 2022
Réponse de Fiils
Thanks for the review Kath, we're glad to hear you're feeling good about our no-frills packaging! Enjoy your new refill routine!💚
Best Wishes,
Team fiils
Great company and such an amazing idea…
Great company and such an amazing idea with good quality products. Shipping does take some time but worth the wait.
14 mars 2022
Avis spontané
Réponse de Fiils
Hi Amy, amazing five-star feedback! We're so pleased you like our concept and products, a big thank you from fiils and the climate!✨
Best Wishes,
Team fiils
Lovely fragrance hand and body lotion
Lovely fragrance hand and body lotion. Arrived promptly.
13 mars 2022
Réponse de Fiils
Hi Sarah, thanks for the fantastic review! Enjoy your natural hand and body nourishment!🌱
Best Wishes,
Team fiils
Réponse de Fiils
Thanks so much for the review Margo! We're so happy to have you as part of the fiils fam!
Best wishes
Team fiils
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