ZERO STARS! They robbed me of $581 over 5 months. I went to a .gov site & got what I thought was a legit government insurance. They gave me different options of insurance companies, etc. I was given... Voir plus
L'entreprise a répondu
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Scam. Verbally quoted me rates for primary medical insurance (an 80/20 plan specifically). Then waited forever for my cards, finally used it on 3/20/26 ($300 dr. visit) and after waiting for them to... Voir plus
L'entreprise a répondu
I needed health insurance immediately so I searched online which unfortunately included entering my phone number, I immediately received a call from this company. In hindsight, I should have been alar... Voir plus
Scam Company! Do Not give them your credit or debit card information. They mislead you into thinking they are a major medical insurance making you pay a deposit before seeing the fine print on what t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
FirstEnroll is a licensed, Third-Party Administrator for billing, the collection, and the remitting of insurance premiums. We are not a marketing company, nor an insurance agency and we do not solicit or sell insurance or any other product. We simply provide administrative services to insurance carriers and an enrollment platform and support services to licensed agencies.
Coordonnées de contact
101 Crawfords Corner Rd, Suite #4233, 07733, Holmdel, Etats-Unis
- (732) 876-9733
- members@firstenroll.com
- firstenroll.com
1,4
Mauvais
62 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Do not give them your money
In July I received a call from Nick at enrollment services and purchased an insurance plan. I made sure 3 times that my mental health benefits were covered with the representative. On August 1st, I submitted my insurance information to my psychiatrist. After two weeks of back-and-forth, I was finally told that the insurance that I was enrolled in had no mental health benefits. I spent the next two weeks asking for my money back and to cancel the plan. I got no callbacks and was treated very disrespectfully. I am still going back-and-forth, and getting the run around from the 3rd party member services including no call backs from supervisors, or anyone even after promises, transfers to managers with full VMs and disconnected, and they're telling me that because I didn't ask for the refund within thirty days of enrollment, I will not get the money back. I was lied to and sold a product i could not use. And because of the poor third party member services, all of this was delayed.And now I am being refused any kind of refund. Someone in corporate or a CEO is getting money off of my suffering.
1 août 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST or via email at members@firstenroll.com, so that we may assist you in addressing your inquiries.
Sincerely,
FirstEnroll
Rude Representative
Just Spoke to a a customer service representative who was very rude and unprofessional.First Enroll health insurance told me that I had medical, eye and dental attached to my plan with Blue Cross Blue Shield .And Blue Cross Blue Shield is saying this is not true. I tried to explain to the lady and she got loud with me.If I could give no star I would. Customer Service need to be trained!!. Beware
1 novembre 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST or via email at members@firstenroll.com, so that we may assist you in addressing your inquiries.
Sincerely,
FirstEnroll
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST or via email at members@firstenroll.com, so that we may assist you in addressing your inquiries.
Sincerely,
FirstEnroll
Fraudulent company
Fraudulent company, please people stay away from this company, they take your money there is no insurance, They have been taking 398,99 out of my account for health insurance coverage for almost two years, when I go to the Dr. I found out that the insurance does not cover anything. When I call the company they gave me the run around and they kept hanging up the phone on my face. Please everyone stay away from this company.
9 octobre 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST or via email at members@firstenroll.com, so that we may assist you in addressing your inquiries.
Sincerely,
FirstEnroll
I got thier insurance and they lied to…
I got thier insurance and they lied to me . I was told it was 25.00 copay for dr visits well that's not true and they payed very little of the bill and they don't even pay for prescriptions .
31 juillet 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST or via email at members@firstenroll.com, so that we may assist you in addressing your inquiries.
Sincerely,
FirstEnroll
They got me for almost $350 firstenroll…
They got me for almost $350 firstenroll is not an insurance company but they sell you on some plan convincing you it's full coverage health insurance that is not isurance it's a total scam they charge you $300 a month to try and negotiate with your doctors to get you a lower price which is not guaranteed and you are responsible for the entire bill. So basically you pay first enroll and you pay your medical bill. Firstenroll pays nothing except themself
14 juin 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST or via email at members@firstenroll.com, so that we may assist you in addressing your inquiries.
Sincerely,
FirstEnroll
SIMPLE FACT FirstEnroll IS A 100% FRAUDULENT…
SIMPLE FACT THIS IS A 100% FRAUDULENT COMPANY. Do not sign up as they issue false health credentials and pay none of your claims. LIARS and THIEVES plane and simple, they are bottom feeders of the worse kind. If you signed up file a dispute with your credit card company immediately!
31 janvier 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST or via email at members@firstenroll.com, so that we may assist you in addressing your inquiries.
Sincerely,
FirstEnroll
Fraudulent Charge
I saw a charge from Firstenroll on my card. I believed it to be related to a new health insurance policy with Blue Shield. I called Blue Shield and they had nothing to do with this charge. I believe that First Enroll illegally acquired my information and charged my card. I have disputed the charge with my credit card company.
11 juin 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST or via email at members@firstenroll.com, so that we may assist you in addressing your inquiries.
Sincerely,
FirstEnroll
They say they are a health insurance…
They say they are a health insurance company and they are not.
12 juin 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST or via email at members@firstenroll.com, so that we may assist you in addressing your inquiries.
Sincerely,
FirstEnroll
What a scam
First Enroll has been taking monthly premiums out of my account since March 1st. My provider has just sent me a notice that TPA the claims department has no record of my insurance. I have called TPA, Sigma and First Enroll many times in the past week and it came down to first enroll has not filed the correct paper work. Then they keep lying to me about who can handle it and one rep says Ernie is in and the other says he didn't start yet. I have received nothing but lies from them. Now I have to seek legal counsel to get my premiums back and for medical bills accord. They are a scam!!!!!
3 juin 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST or via email at members@firstenroll.com, so that we may assist you in addressing your inquiries.
Sincerely,
FirstEnroll
LIARS CHEATS & THIEVES
Wow, since day 1- what a gut wrenching headache, a complete fuc*ing runaround. I needed medical & Dental assistance since I am unemployed. Many promises were made by LEOINSURANCE and RON BAVERMAN says that I am to ask for him but he is NEVER AVAILABLE! TOO many excuses!!! I'm done with this company. I was told by my dental office (my app. is tomorrow) and they said that I am not saving anything. A monthly deduction of $300 is a lot for no coverage. I just lost my father on April 16th and I care for my elderly mom, who lost her husband of 64 years. I DON'T NEED THIS ADDITIONAL STRESS. I requested a full refund of all money paid out to them ($596.66) and for them to delete all of my info, ESPECIALLY MY METHOD OF PAYMENT INFO.
THEY REFUSE!!!! My attorney is on standby and I am now taking LEGAL ACTION.
Do yourself a favor and stay away from this sad excuse of a company.
4 juin 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST or via email at members@firstenroll.com, so that we may assist you in addressing your inquiries.
Sincerely,
FirstEnroll
A bogus plan
I was sold an insurance plan that i was informed was blue cross blue shield and the agent checked and said my doctors accept it.. My card didn't say bcbs it said something else and when i reached out to several of my doctors they couldn't even find the plan i was sold. I called first enroll and they were giving me the run around. My plan was called Paramount plan 1and is not affiliated with bcbs whatsoever. I did get my refund. Warning stay away from this company
29 avril 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
This is a complete and utter scam
This is a complete and utter scam! Please save yourself time and aggravation and stay away. They sold themselves as insurance and now my daughter is unable to get medical coverage until open enrollment comes around.
7 mai 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
This seems to be a scam
This seems to be a scam, I called for the insurance and the lady took the card details saying we won’t charge but I received an email where I could see money was deducted in the name of computer customer support , when we called the company they send us list of documents showing it as legit but still we didn’t had good vibe about it and so called immediately to cancel our policy as their document mentions that we can cancel it within 30 days and they are not cooperating to cancel the policy, keep telling us to call tomorrow.
30 avril 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
SCAM
This “insurance” company is a complete scam and waste of time, money, and energy. I’ve had this “policy” in place for less than 30 days and did not submit any claims and wanted to cancel. They would not let me cancel the policy even though it states that you can within 30 days for a full refund of all money paid. They have given me the run around and sent me from department to department. This is a complete SCAM! Please be advised!!!
25 avril 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
First Enroll is a complete scam
First Enroll is a complete scam. Do not purchase “insurance” from them. It is not medical insurance and covers nothing. I bought this and went to get my annual exam, but was denied and had to pay out of pocket. Save your money and if you need to go seek medical help seek other options.
27 septembre 2024
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
Nothing was good about experience
Nothing was good about experience, from enrolling and not having it be accepted by the hospital, to conveniently forgetting to cancel the policy as requested even with an email confirmation stating it would be, to charging my credit card when asked not to. Just the worst.
9 avril 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
Impersonated my insurance company to get $ from me
Called what google had told me was Blue Cross Support - whoever answered acted as if they were who I was looking for. All I wanted to do was add my new daughter to our insurance plan. Sales scumbag told me I had to pay a months policy in advance of the due date to do this simple ask.
Turns out this company just took (more than) my monthly premium and BCBS has since told me they do not work with this company and has no record of my adding my daughter to my account since I got a bill today for that same policy payment I made last week that this company took. So not only did they lie out of their teeth to me for 30 minutes while impersonating another company, they flat out stole $900 from my family.
With the amount of reviews they have showing the same exact situations (hundreds on reddit), a class-action lawsuit sounds pretty simple.
25 mars 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
Poor customer service
Poor customer service. I tried to cancel my son's policy because he now has his own insurance. They would not let me even though I pay the bill every month. My son tried to call and could not get through until the next day which was one day too late so they charged me for another month. The insurance company blames the enroller, but they have the same phone number!
25 mars 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
took my visa and charged $1011 that was…
took my visa and charged $1011.02 that was to go sstraight to my banner aetna plan within 48 hours, then told 72 hoursm then a week, still no record f banner aetne receiving the $1011.02 they charged. It has been over a week. If I do not see it with aetna will dispute the charge with visa. quick to to take the call then disappear Thanks Alex!
3 mars 2025
Avis spontané
Réponse de FirstEnroll
FirstEnroll operates as a Third-Party Administrator (TPA) with a specialization in financial services and billing administration for health insurance companies. It is important to note that FirstEnroll does not engage in the direct sale of insurance to consumers. We value your satisfaction and encourage you to reach out to FirstEnroll’s Member Services team at 732-876-9733 during our business hours, Monday through Friday from 9:00 A.M. to 5:30 P.M. EST, so that we may assist you in addressing your inquiries.
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