ZERO STARS! They robbed me of $581 over 5 months. I went to a .gov site & got what I thought was a legit government insurance. They gave me different options of insurance companies, etc. I was given... Voir plus
L'entreprise a répondu
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Scam. Verbally quoted me rates for primary medical insurance (an 80/20 plan specifically). Then waited forever for my cards, finally used it on 3/20/26 ($300 dr. visit) and after waiting for them to... Voir plus
L'entreprise a répondu
I needed health insurance immediately so I searched online which unfortunately included entering my phone number, I immediately received a call from this company. In hindsight, I should have been alar... Voir plus
Scam Company! Do Not give them your credit or debit card information. They mislead you into thinking they are a major medical insurance making you pay a deposit before seeing the fine print on what t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
FirstEnroll is a licensed, Third-Party Administrator for billing, the collection, and the remitting of insurance premiums. We are not a marketing company, nor an insurance agency and we do not solicit or sell insurance or any other product. We simply provide administrative services to insurance carriers and an enrollment platform and support services to licensed agencies.
Coordonnées de contact
101 Crawfords Corner Rd, Suite #4233, 07733, Holmdel, Etats-Unis
- (732) 876-9733
- members@firstenroll.com
- firstenroll.com
1,4
Mauvais
62 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Waste of time and money
They are a third-party billing company for insurance agencies. Do not waste your time and money with them if you want insurance go to the source.
25 mars 2024
Avis spontané
Réponse de FirstEnroll
Thank you for reaching out and sharing your thoughts with us. We understand your concerns and want to clarify our role at FirstEnroll.
FirstEnroll operates as a Third-Party Administrator (TVP), partnering closely with various insurance agencies to facilitate and manage insurance benefits for our members. While we do not sell insurance directly, we are dedicated to ensuring that our members receive accurate information and timely assistance regarding their insurance coverage.
We regret any confusion or inconvenience you may have experienced. Your feedback is valuable to us, and we take it seriously. If you have any further questions or if there's anything specific we can assist you with, please feel free to contact us directly at (732) 876-9733 or via email at members@firstenroll.com. We are here to help clarify any concerns and ensure a positive resolution for you.
Thank you for bringing this to our attention. We appreciate the opportunity to address your feedback and improve our service.
Insurance scam
After I applied for Covered California this company called me portraying themselves as I connect an agency that helps you pick a plan like Blue Shield or Kaiser for Covered California applicants. The supposed agent set up a plan through Blue Shield and charged me a deductible of $238.98. when I contacted Covered California they said this place should never have collected any money from me or started a brand new application. When I tried to call the company back every time I began to explain why I was calling in regards to why they took my money they hung up on me. I was scammed out of that money. I currently have a claim through my bank to get my money back. Unfortunately, I gave them my social security number and my debit card information and I signed papers authorizing this. That plan was canceled through Covered California as not correct and told me to try to contact that agent and get my money back or call my bank. I've since canceled my debit card and filed a claim with my bank. Be wary if you sign up for Covered California and any agency contacts you to help you set up a plan. I would contact Covered California directly because they have people who help you set up these plans legitimately.
14 août 2023
Avis spontané
Réponse de FirstEnroll
Thank you for bringing this matter to our attention. We are genuinely sorry to hear about the issues you have encountered.
FirstEnroll is a Third Party Administrator (TPA) and does not directly sell insurance. We work with various agents to facilitate the enrollment process for Covered California and other insurance plans. The agent who contacted you appears to have misrepresented themselves, and we take such matters very seriously.
We would like to help resolve this situation. Please provide us with the name of the agent and any other pertinent details by emailing us at members@firstenroll.com or by calling 732.876.9733 so we can investigate this incident thoroughly. Your experience is not reflective of the standards we uphold, and we are committed to addressing any misconduct.
Again, we sincerely apologize for the distress this has caused you.
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