Fitness Parts Warehouse Avis 

224
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have a Nordictrack Commercial 1750. The incline was doing weird things. Gemini helped me to diagnose and customer service at Fitness Parts Warehouse verified the part # for the incline motor senso... Voir plus

Noté 5 sur 5 étoiles

I want to thank Chris for personally taking his time to identify the actual part that I needed refund me for the wrong part that I ordered and solve my problem. I truly appreciate you going out of... Voir plus

Noté 1 sur 5 étoiles

I am getting a review request and still have not received my order. Last status showed my order somewhere in Hawaii. It has taken weeks to fill this $2.99 order and now multiple weeks to ship. I was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have a couple of older fitness machines (stationary bicycles) which are built as well (or better) than the new equipment you can buy today. (Unless you really need a lot of gee-whiz high-tech gadg... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasins d'appareils de fitness

Écrit par l'entreprise

Based in York, Pennsylvania, Fitness Parts Warehouse is a family-owned and operated business dedicated to supporting your fitness journey. We have access to the entire catalog of available parts from Icon Fitness, which includes top brands like NordicTrack, ProForm, Weider, and many more. Our knowledgeable team understands the ins and outs of exercise equipment. If you're unsure about the part you need or how to get your gear running smoothly again, don't hesitate to reach out. We're experts in identifying the exact piece you need to fix your equipment. If something on your exercise machine breaks or wears out, chances are we have the replacement part you need. Let us help you stay on track with your workouts. With our extensive catalog and expert guidance, you'll be back in action in no time!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

224 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,2

Tous les avis

(224)

63 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ordered a new drive belt for elliptical…

Ordered a new drive belt for elliptical machine..over a month later I still don’t have the part…so nothing to review. Ultimately just really disappointed they can’t ‘deliver’ on their services.

3 mars 2026
Avis spontané
Logo de Fitness Parts Warehouse

Réponse de Fitness Parts Warehouse

Hello,

We greatly apologize for this inconvenience. Please email us your order number so we can look into this for you.

Noté 1 sur 5 étoiles

Customer support???

On 2/25/26 I made a purchase of a poster that’s shows the workouts that can be done on a specific machine. I got the confirmation e-mail, and waited. After 18 days (3/15/26) of not hearing anything I sent an e-mail inquiring about the item, and the next day was told it would be looked into. This is all fine, but then I was sent an e-mail asking me to review my purchase, and still haven’t heard anything, so this is my review of the item.

26 février 2026
Avis spontané
Logo de Fitness Parts Warehouse

Réponse de Fitness Parts Warehouse

Hello,
We greatly apologize for this delay. We are seeing much longer delays in getting things out from the manufacturer direct then ever before.
I have checked and your order is in pick once shipped we will send tracking. I have issued a partial refund for the inconvenience

Noté 1 sur 5 étoiles

Have not recieved part

I ordered the part on Feb 18th it is now March 9th and still have not received the part or heard anything from the company.

9 mars 2026
Avis spontané
Logo de Fitness Parts Warehouse

Réponse de Fitness Parts Warehouse

We greatly apologize for this delay and lack of communication. We will look into this and get back to you as soon as we have an update

Noté 1 sur 5 étoiles

Delivery is no good

I ordered a wire harness for a treadmill. Order being processes on 2/16/26. I was billed on 2/16 as well. Today is 3/4/26. I have not received anything so far except an email asking me to review my experience. I have sent several emails and all I get is that it is being processed and no accurate date can be given when it will be shipped.

3 mars 2026
Avis spontané
Logo de Fitness Parts Warehouse

Réponse de Fitness Parts Warehouse

We greatly apologize for the delay you are experiencing. If you would like to cancel this order and receive a full refund we completely understand

Noté 4 sur 5 étoiles

USPS needs to better regulate its supply chain!

After some Google research, it led me to Fitness Parts Warehouse. The part price was reasonable compared to others, and the added plus: Fitness is located next county over from where I reside. (Go green!) Being that close, I chose a distributor closer to me with the hope of saving time and energy so I could install the part sooner. Nope. Fitness 'tracking' (a plus) indicated the straw sized part was flown down by airplane from Pennsylvania to Washington DC (some 70 miles away)! And then transported back to me via warehouses in between over the next couple of days! Not the fault of Fitness; it's the supply chain. What a waste. I would have been better off just driving the 20 miles to get the part myself! But all is good and I'm grateful the part didn't need a passport. ;-)

31 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Needed end caps for the legs of my…

Needed end caps for the legs of my proform bike and this was the only place I could get parts for my. Bike. Amazon didn't have them at all. It took awhile for me to get an email on when they were shipped. I agree better communication could be made regarding how long it will take to receive such product(s). Overall, I'm happy with this company.

21 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

Did the job but with bad communication

Easy to order parts and received correct items. Items were back ordered and took a long time to receive. Communication was terrible (not notified of statuses, shipping info, partial shipments, etc.) Had to keep following up versus receiving proactive messaging. All-in-all got the job done, just took awhile and felt like I was being left in the dark.

14 janvier 2026
Avis spontané
Logo de Fitness Parts Warehouse

Réponse de Fitness Parts Warehouse

We greatly apologize you felt left in the dark.
We hope you give us another chance if your ever needing parts for your equipment.

Noté 5 sur 5 étoiles

Great place to find the correct part.

I have an older bench but well built. I was able to find the part and order easy. It did take a little longer to receive then I expected, however when I call and left a message the returned my call the same day. Well worth the weight for the correct part (OEM).
Thanks for your help, and I will use you again when needed.

19 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Expereince

Fast delivery, reasonable prices, and had exactly the part that I needed.
Thank you!!!

6 janvier 2026
Avis spontané

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