Flavenly Avis 

I am very looking forward to the purchase I made. The time is perfect the needs we have, however I still have not received it nor communication regarding when I will receive it.

I placed an order on June 2, and as of today, July 1, I have not received the order. Like other reviewers, I paid for the express shipping. I have made 4 attempts to get a response from the company, and have received 0 information. Without a phone contact, I am spinning my wheels with email attempts. Crappy company!!!!

I ordered over 3 weeks ago, and I haven't received anything but multiple marketing emails asking me how I like my product...and I haven't received the product! I have emailed customer service twice with no response. If I don't receive the product by early next week, I'm disputing the charge with my credit card.

DO NOT ORDER FROM FLAVENLY! I placed my order on 6/2/25 with expeditated shipping and STILL have not received by product 17 days later. I have emailed them multiple times and received stock answers back. No customer service. No concern about lack of shipping out their product. I would give ZERO stars if I could. I have NEVER left a review for any product so take this as a warning.

I fear I’m just like everyone here… ordered 11 days ago, no tracking information still, sent an email to customer service with no response. Is this store real other than the person replying to Trust Pilot reviews? The replies here from the company keep talking about a “previous courier” which seems to be their stock answer for ~6 months

Edit: I just had my credit company reverse the charge and reported the account to Meta/Instagram as I’m pretty sure this place is a scam. They also send you an ebook or some nonsense so they can technically say they delivered and take the cash from the cc companies.

I never received my item. I’ll send over 10 emails with no response. They charge me and never sent a thing.

Still waiting on a shipping update after 10 days and 3 emails. Zero customer service with this company. Wish I had read these reviews before purchasing. I will also be contacting FB to see if there is anyway to remove the adds there. Stay away!

I was charged for an order I did not receive.

Another unsatisfied customer. Ordered 2 weeks ago, paid for 'priority processing' not only have I not seen anything, there is no way to track in Shop unlike other items I have ordered, no response to emails. Total scam. Have contacted cc company for help getting refund. Save your money and frustration

I Paid for my order over two weeks ago. Will not provide any shipping information or any contact. Have emailed them 3 times with no response. Horrible customer service. Taking action for full refund with credit card company and reporting them.

The entire tape pkg was not useable. It was wrapped around and off of the backing. I put it in the trash with the box . I forgot it take a picture for you to see. I am in need of new tape. Mary

A year ago I ordered from Flavenly and it was a flawless experience. I even received a personalized thank you for ordering.
This time, I tried over 3 days to place an order, but it kept going into my cart at the wrong price. I contacted customer service 3x to ask for an adjustment on my cart. Instead, I received 9 auto generated emails pushing me to checkout. Finally, I received an email saying I was wrong and to send a screenshot.
So I rechecked the price and it has increased in the ad, and my cart items have been altered from what I originally placed. Also, they sent a "COPY" of my email along with their response and it had been altered.
Don't trust this company.

Placed an order a month ago with “priority processing” which was an additional $5. The only thing processed in a prioritized fashion was the charge to my credit card. I still have not received my order. The first email I sent requesting an update received a response, but they haven’t responded to my communication since. I guess I will be reporting this as a fraudulent charge. Disappointing.

It is the perfect way to store my sheets and keep my linen cabinet organized

The product worked great to store & organize my sheets. I was able to store other items folded nicely to store in an orderly manner in my reorganized closet shelf.

All was great, but shipping took a long time.

HORRIBLE customer service! I ordered 8 sheet boxes that were delayed and when they arrived they didn't fit my linen closet. I have been trying to return them for almost 2 weeks and I'm sure they are waiting out the 30 days so that I can't. Can someone please email me because there is a bounce back on emails and a partial response via email that I can't read.

Update:

I was offered a discount to keep the organizers but don't need them and still get bounce backs from their email. Please read here and respond here:

Unfortunately they don’t fit in the space that I need them for and I have no need for them. They are a high quality product but I can’t use them and would like ton proceed with the return please.

How do I go about doing that?

Placed an order on Dec 24. Received an email on Jan 10 saying the order was delivered but I never received the package. Nothing has ever arrived at my house from this company. Sent 2 messages asking for the tracking number and proof of delivery photo. Still no response.

Delivered

Order place 24 December. Two negative reviews got communication restarted and finally the package started moving. It was delivered on the 20 January.

I am happy to have the goods. The lengths I had to go to to get someone to start communicating with me was stressful and disappointing.

As per their website, I requested to cancel within 24 hours of my purchase. They have BEEN completely unresponsive. Told me that they would issue a 20% refund and to keep the product. I have emailed every 2-3 days with no response. Horrible product. Horrible customer service. Stay away from this company.