Scammers !!!!! I would rather park my car on main road and walk , unprofessional monkeys working at the place , lesson learnt pay the extra and getting terminal parking way worth the money , this pl... Voir plus
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Absolute shambles - arrived at Edinburgh airport and called at 2.30am for the shuttle bus, told it was on its way only for it to arrive 40 - 45 minutes later. Got to the car park and several keys coul... Voir plus
Very poorly signposted when entering car park. So started driving around looking for a sign where to park. Employee banged my window, told me I was in a restricted area. He was very rude and unhel... Voir plus
Staff were very helpful when we arrived. Didn’t have to wait long between arriving with car, checking in and getting on coach to airport. Arriving back in early hours was also just as smooth. Coach wa... Voir plus
2,4
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65 avis
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The worst company ever
The worst company ever. Do not use!! Refused to help my husband and I jump start our car at 1am in -3degrees. Would not even let us sit in the office to keep warm. Locked us out! The Guy that works there is a complete clown. Look elsewhere to park your car.
6 janvier 2024
Avis spontané
Arrived at Edinburgh Airport and phoned…
Arrived at Edinburgh Airport and phoned for my party to get picked up then after 40 minutes the bus arrives after a second phone call,was then told I didn’t phone but I had it recorded on my phone driver never lifted our case on had to do it ourselves first time ever for this then when we got to the car park it was all a big joke to them making fun of my wife then to make matters worse they had parked my car behind the office not even in a parking bay where I had to reverse to let the passengers in,I’ve been using flying Scot for many years from there Glasgow park where the service is excellent but will never use flying Scot again this could have escalated into something nasty due to the employees at Edinburgh, I have all the evidence on my phone with regards to time of call pick up and where my car was parked as they will deny all
2 octobre 2023
Avis spontané
Firstly i would say the location of the…
Firstly i would say the location of the car park and shuttle service to and from the airport were great, no issues with that part at all. Our issue was we returned to a damaged car. I highlighted the damage to the staff straight away and was told someone would be in contact after a review of the cctv was done. After multiple emails and calls which were not returned i was told that the footage showed no situation that would result in the damage. IF you decide to use this service i would highly recommend you take 5 minutes to video your car when you leave it with Flying Scot. Something to prove condition before and after is something i wish i had done. Their customer service is atrocious, i got the feeling they were just killing time hoping i would go away.
Maybe we were just unlucky but i will never trust this company with my car again..
16 juin 2023
Avis spontané
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