Excellent. Easy to use online. All information provided and very straightforward We may have spoken too soon. Being threatened with cancellation yet I have done nothing wrong all because of no cl... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I called up Freedom Insurance just to go through some minor details over the phone before pressing the payment button. I was talking with Maya who i found to be extremely polite knowledgeable and help... Voir plus
L'entreprise a répondu
Got my van insurance from them. The lady I talked to is very professional, polite, helpful, and NOT push me to purchase any service. There are two things can be improved. 1. I can't find where to re... Voir plus
L'entreprise a répondu
Took forever to go over quote but that’s just the job poor Chloe stuck with it and even had to pick it up next day as went on so long had to dash off before could sort out renewal payment. Chloe great... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Freedom Brokers
Écrit par l'entreprise
Freedom Brokers was created in 2017 to offer our fantastic services directly to consumers. Our objectives are to make the insurance process as effortless as possible, giving you the time to get on with the more important things in life.
Freedom represents independence – adopting new ideas and doing things differently from the rest of the insurance industry.We want to provide services to those overlooked by traditional insurers, giving a fair and high-quality service to a wide and inclusive customer base.
Écrit par l'entreprise
Coordonnées de contact
4,5
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service and price.
16 juin 2026
Avis spontané
Réponse de Freedom Brokers
Thank you for your kind feedback. We are delighted to hear that you were pleased with both our customer service and pricing. Your support means a great deal to us, and we look forward to helping you again in the future.
Question about credit agreement
Gave me the exact information requested, very responsive
16 juin 2026
Avis spontané
Réponse de Freedom Brokers
Thank you for your feedback. We are glad to hear that you received the exact information you needed and that our team was responsive. We appreciate your support and look forward to assisting you again.
Bella was quick and efficient.
Bella was quick, efficient and a value to your company.
16 juin 2026
Avis spontané
Réponse de Freedom Brokers
Thank you for your kind feedback. We are pleased to hear that Bella provided quick, efficient service and made such a positive impression. We will be sure to share your comments with her, and we appreciate you taking the time to highlight her contribution.
Fast prompt response,very helpful…
Fast prompt response,very helpful representative
16 juin 2026
Avis spontané
Réponse de Freedom Brokers
Thank you for your kind feedback. We are pleased to hear that you received a fast response and found our representative helpful. We will be sure to share your comments with the team and continue working to provide the same level of service.
Great insurance
Very happy with quote and was half the price of my existing insurance quote. Easy to purchase.
11 juin 2026
Réponse de Freedom Brokers
Thank you so much for your fantastic 5-star review.
We’re delighted to hear that you were happy with your quote and found it to be such great value compared to your previous insurance.
It’s also great to know that the purchase process was quick and easy for you.
We really appreciate you choosing us and taking the time to share your experience.
Excellent service Yolanda not sure if…
Excellent service Yolanda not sure if spelt correctly. But she was very helpful. Thanks
12 juin 2026
Avis spontané
Réponse de Freedom Brokers
Thank you for your lovely feedback. We’re so pleased to hear that Yolanda was able to help you and provide such a positive experience. We will be sure to pass on your kind words to her. Your support means a lot to us.
Helpful and very patient while I…
Helpful and very patient while I flapped trying to find correct information.
11 juin 2026
Avis spontané
Réponse de Freedom Brokers
Thank you for your kind words and for taking the time to leave such a positive review. We’re really glad to hear that you felt supported and that our team was able to be patient while helping you find the right information.
Your feedback is greatly appreciated.
The agent i spoke with Brian was great
The agent i spoke with Brian was great, answered all my question with ease and explained everything in detail, checking that i understood throught the call!
11 juin 2026
Avis spontané
Réponse de Freedom Brokers
Thank you for taking the time to share your experience. We’re delighted to hear that Brian was able to support you so effectively, taking the time to answer all your questions and explain everything clearly.
It is especially great to know he made sure you felt confident and understood throughout the call. We will be sure to pass on your kind feedback to him.
Brian was very professional and helpful.
11 juin 2026
Avis spontané
Réponse de Freedom Brokers
Thank you for your kind feedback. We’re pleased to hear that Brian provided a professional and helpful service. We’ll make sure your comments are shared with him. Your feedback is very much appreciated.
Everything explained on line easy to…
Everything explained on line easy to change address
11 juin 2026
Réponse de Freedom Brokers
Thank you for your feedback. We’re really pleased to hear that you found everything easy to understand online and that changing your address was a straightforward process.
It’s great to know our service made things simple for you. Your comments are much appreciated.
Efficient friendly person on 'phone
Efficient friendly person on 'phone, my choice rather than complete online with my need to be sure of appropriate cover for a specialised vehicle. No problem.
10 juin 2026
Réponse de Freedom Brokers
Thank you for your feedback. We’re pleased to hear that you found the service both efficient and friendly when speaking with our team. It’s great to know that choosing to speak with someone directly helped give you the reassurance you needed.
We’re glad everything was handled smoothly for you. Your comments are much appreciated.
Brian took my call and had everything I…
Brian took my call and had everything I needed done fast and prompt with no issues. Very polite and helpful thanks again
10 juin 2026
Avis spontané
Réponse de Freedom Brokers
Thank you for your kind feedback. We’re delighted to hear that Brian was able to assist you quickly and efficiently, while also being polite and helpful throughout your call. We’ll be sure to pass on your thanks to him. Your support is greatly appreciated.
Réponse de Freedom Brokers
Thank you for your kind feedback. We’re really pleased to hear that you found the service helpful and pleasant. Your comments are greatly appreciated.
The person Michael was a great…
The person Michael was a great representation of your company,clear , polite and professional,it is good to see people trying that little bit more for you in these situations, thanks mate and thank you for sorting my insurance problem out.
10 juin 2026
Avis spontané
Réponse de Freedom Brokers
Thank you for taking the time to share your experience. We’re delighted to hear that Michael made such a positive impression and represented our company so well with his clear, polite, and professional approach. It’s especially great to know that his extra effort made a difference and helped resolve your insurance issue smoothly. We’ll be sure to pass on your kind words to him. Your feedback is truly appreciated.
Réponse de Freedom Brokers
Thank you for your kind feedback. We’re glad to hear that you found our pricing competitive and the process nice and easy. Your support means a lot to us, and we appreciate you taking the time to share your experience.
Réponse de Freedom Brokers
Thank you for your feedback. We’re glad to hear everything was sorted online smoothly and easily. Your comments are greatly appreciated.
helpful and straightforward
helpful and straightforward
been using freedom for 7 years and haven't had a problem.
9 juin 2026
Avis spontané
Réponse de Freedom Brokers
Thank you for your kind feedback and for your continued loyalty over the past 7 years. We’re really pleased to hear that you’ve consistently found our service helpful and straightforward, and that you haven’t experienced any issues along the way. Your ongoing support means a great deal to us.
Chris was very friendly in a…
Chris was very friendly in a professional matter, very patient and polite answered all questions I asked, went through everything step by. I recommend anyone to Chris
God you Chris happy customer
9 juin 2026
Avis spontané
Réponse de Freedom Brokers
Thank you for taking the time to share your experience. We’re delighted to hear that Chris provided such friendly, professional, and patient support, taking the time to answer all your questions thoroughly. It’s great to know he made everything clear step by step and left you feeling confident. We’ll be sure to pass on your recommendation and kind words to him. Your feedback is very much appreciated.
Réponse de Freedom Brokers
Thank you for your feedback. We’re pleased to hear you view us as a good company. Your support is greatly appreciated.
Thank you Freedom Brokers
Thank you Freedom Brokers, your staff members Mia and Mary were most pleasant in their telephone manner, very patient, calm and took the time to listen and explain what steps and options were available, given my current situation. Quite re-assuring.
8 juin 2026
Avis spontané
Réponse de Freedom Brokers
Thank you so much for your kind words and 5-star review. We’re delighted to hear that Mia and Mary were able to provide reassurance and support during your situation.
We pride ourselves on listening carefully and making sure our customers fully understand their options, so it’s wonderful to know their patience and calm approach made a positive difference.
We truly appreciate you taking the time to share your experience and will be sure to pass your lovely feedback on to both Mia and Mary.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.