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Freedom Brokers Avis 

7 291
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent. Easy to use online. All information provided and very straightforward We may have spoken too soon. Being threatened with cancellation yet I have done nothing wrong all because of no cl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I called up Freedom Insurance just to go through some minor details over the phone before pressing the payment button. I was talking with Maya who i found to be extremely polite knowledgeable and help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Got my van insurance from them. The lady I talked to is very professional, polite, helpful, and NOT push me to purchase any service. There are two things can be improved. 1. I can't find where to re... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Took forever to go over quote but that’s just the job poor Chloe stuck with it and even had to pick it up next day as went on so long had to dash off before could sort out renewal payment. Chloe great... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance
  2. Courtier d'assurances

À propos de Freedom Brokers

Écrit par l'entreprise

Freedom Brokers was created in 2017 to offer our fantastic services directly to consumers. Our objectives are to make the insurance process as effortless as possible, giving you the time to get on with the more important things in life.

Freedom represents independence – adopting new ideas and doing things differently from the rest of the insurance industry.

We want to provide services to those overlooked by traditional insurers, giving a fair and high-quality service to a wide and inclusive customer base.

Écrit par l'entreprise


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(7 291)

811 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The way I have been treated is disgusting

I renewed my insurance with you out of loyalty even though your I got a quote for the same cover over £60 less with a competitor
My cover as now been revoked because of information I didn’t give because I was not asked at the time of my renewal, when I asked why you wanted this information I was given no reason and the call was ended
Once I have my refund I will go your competitor

8 juin 2026
Avis spontané
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Réponse de Freedom Brokers

Thank you for your lovely 5-star review. We’re so pleased to hear that you found our team helpful and that everything was explained clearly and in the level of detail you needed.

Providing friendly, informative support is very important to us, so your feedback is greatly appreciated.

We’ll be sure to share your kind comments with the team. Thank you again for taking the time to leave us a review.

Noté 5 sur 5 étoiles

Were no issues atol from start to…

Were no issues atol from start to finish ..a fantastic help ..thanks

3 juin 2026
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Réponse de Freedom Brokers

Thank you for your wonderful review. We’re so pleased to hear everything went smoothly from start to finish and that the team was such a fantastic help. We really appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

1st class insurance

Very easy to complete my insurance cover for my van.
The whole experience only took less than 5 minutes & I would highly recommend this company👍

6 juin 2026
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Réponse de Freedom Brokers

Thank you for your great review. We’re delighted to hear arranging your van insurance was quick and easy, and that the whole process took less than five minutes. We really appreciate your recommendation and your support.

Noté 5 sur 5 étoiles

Chris was so helpfully and professional…

Chris was so helpfully and professional with my enquiries today. I will recommend him to any one and i hope i can speak to him next time as well if i have any problems.

5 juin 2026
Avis spontané
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Réponse de Freedom Brokers

Thank you for your kind review. We’re delighted to hear Chris was so helpful and professional while assisting with your enquiries. Your recommendation means a lot to us, and we’ll be sure to pass your feedback on to him. We look forward to helping you again in the future if you ever need us.

Noté 5 sur 5 étoiles

Excellent customer service from Chris!!

Excellent customer service from Chris!!

5 juin 2026
Avis spontané
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Réponse de Freedom Brokers

Thank you for your kind feedback. We are pleased to hear that Chris provided you with excellent customer service. Your comments will be shared with him and the team, and we appreciate you taking the time to leave this review.

Noté 5 sur 5 étoiles

Very simple instructions and a great…

Very simple instructions and a great price

5 juin 2026
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Réponse de Freedom Brokers

Thank you for your great review. We’re pleased to hear you found the process simple and the pricing competitive. We appreciate your support and hope to assist you again in the future.

Noté 5 sur 5 étoiles

As a person not so tech savvie I foun

For a person not so tech savvie I found the setting up of my insurance was so easy and easy to understand, plus the fact that I could arrange the whole thing on the internet without having to speak to someone was a joy as I actually find it rather difficult to hear on the telephone.
Thanks Freedom I will be back next year.

5 juin 2026
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Réponse de Freedom Brokers

Thank you for your kind review. We’re really pleased to hear that you found the setup process easy to follow and that everything could be arranged online in a way that suited you. It’s great to know this made things more comfortable for you. We appreciate your trust in Freedom and look forward to supporting you again next year.

Noté 5 sur 5 étoiles

I am very happy with the service I have…

I am very happy with the service I have received from Freem Brokers.

2 juin 2026
Avis spontané
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Réponse de Freedom Brokers

Thank you for your review. We’re very pleased to hear that you are happy with the service you received from Freedom Brokers. Your feedback is greatly appreciated.

Noté 5 sur 5 étoiles
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Réponse de Freedom Brokers

Thank you for your feedback. We are glad to hear you found the process easy and straightforward, and that our colleague made a positive impression. We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

So straightforward

So straightforward!
Easy to use website, clear and purchased insurance in minutes!

4 juin 2026
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Réponse de Freedom Brokers

Thank you for your kind feedback. We are delighted to hear that you found the process straightforward and easy to use, and that you were able to arrange your insurance so quickly. We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Easy and clear to understand

Easy and clear to understand

4 juin 2026
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Réponse de Freedom Brokers

Thank you for your feedback. We are pleased to hear that you found everything easy and clear to understand. We appreciate you taking the time to share your experience with us.

Noté 5 sur 5 étoiles

Easy to navigate the site and helpful.

Easy to navigate the site and helpful., found what I needed so I’m happy
Keep up the good work

31 mai 2026
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Réponse de Freedom Brokers

Thank you for your kind review. We are glad to hear that you found the site easy to navigate and that you were able to find what you needed. Your feedback is appreciated, and we will continue working to provide a great experience.

Noté 5 sur 5 étoiles

Talked with a lady called Yolanda hope…

Talked with a lady called Yolanda hope I’ve spelled that right she was very helpful in when you in my Van Insurance . Very happy and a great price

3 juin 2026
Avis spontané
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Réponse de Freedom Brokers

Thank you for your kind review. We are pleased to hear that Yolanda was so helpful in arranging your van insurance and that you were happy with the price. Your feedback will be shared with her and the team, and we appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Clear precise and quick very nice person

Clear precise and quick very nice person

2 juin 2026
Avis spontané
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Réponse de Freedom Brokers

Thank you for your kind feedback. We are pleased to hear that you found the service clear, precise, and quick, and that our team member made a positive impression. We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Very helpful could understand and…

Very helpful could understand and reasonably priced

30 mai 2026
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Réponse de Freedom Brokers

Thank you for your kind feedback. We are pleased to hear that you found our service helpful, easy to understand, and reasonably priced. We appreciate you taking the time to share your experience with us.

Noté 5 sur 5 étoiles

Great service

Great service

2 juin 2026
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Réponse de Freedom Brokers

Thank you for your feedback. We are pleased to hear that you received great service. We appreciate you taking the time to share your experience with us.

Noté 5 sur 5 étoiles

Precious was very helpful and nice to…

Precious was very helpful and nice to me, she did her best, and I really appreciate her. Thanks again Precious.

1 juin 2026
Avis spontané
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Réponse de Freedom Brokers

Thank you for taking the time to leave this review.

We appreciate your kind words and will ensure these reach Precious and the team.

Noté 5 sur 5 étoiles

“I recently purchased van insurance…

“I recently purchased van insurance through Freedom Brokers and found the whole process straightforward and hassle-free.

29 mai 2026
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Réponse de Freedom Brokers

Thank you for the 5 star review.

We are pleased to hear you found the process to be straight forward.

Thank you for taking the time to leave the review.

Noté 5 sur 5 étoiles

Bella helped me to gain access my…

Bella helped me to gain access my account and was very professional i would highly rate the service she provided

30 mai 2026
Avis spontané
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Réponse de Freedom Brokers

Thank you for taking the time to leave this review for Bella.

We are delighted to hear how professional she was, and we appreciate you rating our service.

Thank you again we will pass on your comments to Bella.

Noté 5 sur 5 étoiles

Painlessly renewed my van insurance

Painlessly renewed my van insurance, operator was, polite, very efficient & a pleasure to deal with.

29 mai 2026
Avis spontané
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Réponse de Freedom Brokers

Thank you for taking the time to share your review.

We will pass on your kind comments to the agent who assisted you.

We are so pleased to hear how polite and efficient they were.

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