Freedom Destinations Avis 

2 681
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I contacted Freedom Destinations as I found them online and they cover worldwide travel. I was interested in booking a Scenic train journey in New Zealand. Kate dealt with my query and had first ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I initially contacted freedom destinations about hiring a motor home in the south island of New Zealand. I have been very impressed on the work the staff then did to help me organise the majority of o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vicky was great talking us through our holiday, what we wanted out of it and what we wanted to see and do. We had spent so long trying to research and organise the trip ourselves and not getting very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just booked the Kenyan Adventure Safari. Very professional company and they have been very helpful and provided lots of information to enable me to book the right trip for me. Really great valley trip... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. aussi dans
  3. Agence de voyages

Écrit par l'entreprise

Freedom Destinations is one of the UK's largest independent travel companies, with over 25 years of experience creating tailor made long haul holidays to destinations including Australia, New Zealand, Africa, Asia, the USA and Canada. Throughout the planning process, you will have have a dedicated Travel Consultant, and each of our consultants have first-hand experience of the destinations they sell. Your Freedom Destinations holiday is fully ABTA and ATOL protected. Our ATOL number is 6299 and our ABTA number is W5359.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,9

Tous les avis

(2 681)

539 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We're planning a trip to Canada for my…

We're planning a trip to Canada for my nephew's wedding in Aug 2027. This will be a special, first time trip to Canada. We've had great help and support in planning our trip. Thank you Courtney for your help. We're so looking forward to this adventure

3 septembre 2026
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Réponse de Freedom Destinations

Hello Pam. Thank you for this review. This sounds like a really special trip and Canada is such an amazing country to explore, we are sure that you will have an amazing time. It is great to hear that Courtney has been assisting you with your plans. She will be delighted to know that you are so excited about your holiday.

Noté 5 sur 5 étoiles

Tricia was great with helping me pick…

Tricia was great with helping me pick my holiday of a lifetime to Kenya. Everything was made so easy for me to follow. This is my first time with Freedom Destinations and I am very impressed. Thank you Tricia and everyone.

2 septembre 2026
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Réponse de Freedom Destinations

Hello Christine. Thank you for taking the time to write a review. It is great to hear that Tricia has been helping you plan your amazing safari in Kenya. We will pass on your kind words to Tricia and the Africa team, as we know they will appreciate them. Thank you for choosing to Travel with Freedom Destinations.

Noté 5 sur 5 étoiles

Would recommend Frredom Destinations

Would recommend Frredom Destinations - they were brilliant at suggestions for our Canada trip, planned for next year

26 août 2026
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Réponse de Freedom Destinations

Hi Sheila. Thank you for this review and for your personal recommendation. All the team here really do appreciate that. We hope that you have an amazing time in Canada.

Noté 5 sur 5 étoiles

Jadie was nothing but helpful…

Jadie was nothing but helpful throughout the whole booking experience, making changes, altering flights and accommodations to suit our needs with a lot of helpful thoughts and ideas. We can’t wait to go .

25 août 2026
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Réponse de Freedom Destinations

Hi Samantha. Thank you for taking the time to write a review. It is great to hear that Jadie, in our Australia & New Zealand Travel Team, has been working with you to create your perfect holiday itinerary. It sounds like an amazing trip. We are quite jealous!

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience. Kate was very easy to deal with and very professional. Very quick responses and good prices for the experiences planned

24 août 2026
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Réponse de Freedom Destinations

Hello Ross. Thank you for writing a review. It is fantastic to hear that Kate has been looking after your holiday plans, and that she has helped create your perfect trip.

Noté 5 sur 5 étoiles

Fantastic having James plan our dream…

Fantastic having James plan our dream holiday he has planned it to perfection
Great service

17 juillet 2026
Avis spontané
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Réponse de Freedom Destinations

Hi Laura. Thank you for this review. It is lovely to hear that James, in our USA & Canada Travel Team, has been looking after you, and assisting in planning such a great holiday.

Noté 5 sur 5 étoiles

Ingrid has been extremely helpful and…

Ingrid has been extremely helpful and very patient when we changed plans

28 août 2026
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Réponse de Freedom Destinations

Hello Susan. Thank you for this review. We are delighted to hear that Ingrid, in our Africa Travel Team, has been working with you to create your perfect holiday.

Noté 5 sur 5 étoiles

Absolutely outstanding service

Absolutely outstanding service! Due to circumstances completely beyond the airline’s control, my domestic Kenyan flight was significantly delayed and I was at serious risk of missing an international connection. The team went above and beyond to help, doing everything they could to make sure I reached my connection just in time. Their kindness, dedication and willingness to find a solution were truly exceptional. It’s easy to provide good service when everything goes smoothly, but this team really showed what great customer service means when things didn’t. Very grateful and highly recommended!

30 août 2026
Avis spontané
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Réponse de Freedom Destinations

Hello Emma. Thank you for taking the time to write this review. Firstly it is great to hear that you had such a good holiday in Kenya. Secondly, it is good to hear that our customer service team, alongside our representatives on the ground, worked together to help you reach your connection on time. Thank you for booking with us and we hope that you will be able to travel with us again soon.

Noté 5 sur 5 étoiles

Booked with confidence with Freedom Destinations.

Having a single point of contact who was up to date on our planned trip to Canada was great. Freedom communicated really well, which is so important, they also included the extras we wanted whilst at the same time offering good advice.

22 août 2026
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Réponse de Freedom Destinations

Hello David. Thank you for this review. Canada is such a fantastic destination for a holiday, so we are delighted that you have chosen to book through us. We are sure that you will have an amazing time.

Noté 5 sur 5 étoiles

I gave 4 companies the brief for our…

I gave 4 companies the brief for our trip to New Zealand. Marie from Freedom came back with the most thorough suggestions tailored to our preferences. She then was able with personal experience improve on what we regarded as just what we wanted and enhanced what we hope will be a trip of a life time even more.

29 août 2026
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Réponse de Freedom Destinations

Hi Tim. Thank you for this review, and for choosing Freedom Destinations for your New Zealand holiday. We know that you are in great hands with Marie organising everything for you. It certainly sounds like an amazing trip!

Noté 5 sur 5 étoiles

We have booked a Masai Mara safari and…

We have booked a Masai Mara safari and Mombasa beach holiday for February next year.
We found the whole process very easy thanks to help and advice received from Maritaha.
Looking forward to the holiday now.

20 août 2026
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Réponse de Freedom Destinations

Hello John. Thank you for this review. It is great to hear that you have booked a safari and beach holiday in Kenya with us, and that Maritha, in our Africa Travel Team, has been looking after you so well. We are sure that you are going to have an amazing time.

Noté 5 sur 5 étoiles

Felt listened to and wishes understood

Felt listened to and wishes understood. Kate worked tirelessly to meet our requirements and responded positively to feedback understanding the changes required. If the holiday is as good as the preparation we shall definitely use Freedom Destinations again. Saved us so much time and angst.

17 août 2026
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Réponse de Freedom Destinations

Hi Rachel, thank you for your review. It is great to hear Kate has looked after you so well - I will be sure to pass your kind comments along to her as I know they will be appreciated. Thank you for trusting us with your holiday!

Noté 5 sur 5 étoiles

The holiday we booked was such an…

The holiday we booked was such an important 'Bucket list' holiday and Freedom Destinations planned the trip to perfection! From start to finish, experiences, transfers, places we stayed, it was all fabulous! So good that we returned and contacted them again to book another experience holiday for next year :-)

30 juin 2026
Avis spontané
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Réponse de Freedom Destinations

Hi Julie, thank you for your kind review. It is lovely to hear we have been able to help plan a bucket list trip for you and help create lovely memories. Thank you for travelling with us!

Noté 5 sur 5 étoiles

I've used your company before excellent…

I've used your company before excellent & your Asia tour operator mei was fantastic very helpful with a pleasant personality which counts for a lot with my generation R A

27 août 2026
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Réponse de Freedom Destinations

Thank you for your kind review. I am glad to hear Mei has been so helpful. Thank you for booking with us.

Noté 5 sur 5 étoiles

This is the second time that I have…

This is the second time that I have used Freedom Destinations for that special holiday. I had been impressed with their courteous customised service previously and had no hesitation in using them again.
Our holiday quote was prepared speedily and discussed carefully with us over the phone. Once agreed and deposit paid, our supporting documents arrived readily. Fortunately the payments are spread over the period up to our holiday making the whole process more manageable. A first class service. We’ll use them again !

26 août 2026
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Réponse de Freedom Destinations

Hi Tim, thank you for your lovely review. I am glad to hear our team have look after you so well and helped plan another amazing trip for you. Thank you for trusting us with your trips!

Noté 5 sur 5 étoiles

Thank you for organising our holiday to…

Thank you for organising our holiday to South Africa and sorting out our tickets for the cricket . Karen has been very good keeping us in the picture and sorting everything I could not of asked for more .

26 août 2026
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Réponse de Freedom Destinations

Hi Paul, thank you for your review. It is lovely to hear Karen has looked after you so well - I hope you enjoy the cricket!

Noté 5 sur 5 étoiles

I have used freedom destinations for…

I have used freedom destinations for the past 6 years and they are always absolutely brilliant, they know through experience and have traveled to the destinations themselves so you always get a great holiday completely hassle free.

26 août 2026
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Réponse de Freedom Destinations

Hi Clive, thank you for your kind review. I am glad to hear we have been able to continue helping you create lovely holidays. Thank you for travelling with us!

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