Freedom Destinations Avis 

2 681
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I contacted Freedom Destinations as I found them online and they cover worldwide travel. I was interested in booking a Scenic train journey in New Zealand. Kate dealt with my query and had first ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I initially contacted freedom destinations about hiring a motor home in the south island of New Zealand. I have been very impressed on the work the staff then did to help me organise the majority of o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vicky was great talking us through our holiday, what we wanted out of it and what we wanted to see and do. We had spent so long trying to research and organise the trip ourselves and not getting very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just booked the Kenyan Adventure Safari. Very professional company and they have been very helpful and provided lots of information to enable me to book the right trip for me. Really great valley trip... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. aussi dans
  3. Agence de voyages

Écrit par l'entreprise

Freedom Destinations is one of the UK's largest independent travel companies, with over 25 years of experience creating tailor made long haul holidays to destinations including Australia, New Zealand, Africa, Asia, the USA and Canada. Throughout the planning process, you will have have a dedicated Travel Consultant, and each of our consultants have first-hand experience of the destinations they sell. Your Freedom Destinations holiday is fully ABTA and ATOL protected. Our ATOL number is 6299 and our ABTA number is W5359.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 681)

539 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fabulous company

The consultant I dealt with from the beginning Vicki went above and beyond for me whilst booking a Nasville/Memphis trip
I changed dates and hotels a few times and she had the patience of a saint until I was finally delighted with the itinery. Always on hand when I called always returned emails promptly and with the utmost proficiency
Would 100% recommend and would definitely use again 5*

24 août 2026
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Réponse de Freedom Destinations

Hi Angela, thank you for your review. It is lovely to hear that Vicki has looked after you so well - I will be sure to pass your kind comments across to her as I know she will appreciate them!

Noté 5 sur 5 étoiles

I have booked with Freedom Destinations…

I have booked with Freedom Destinations twice and each time they were very helpful and knowledgeable. They answered all of my queries and James has built a road trip for me and my friends to our exact requirements. I wouldn’t hesitate using them for all future trips

24 août 2026
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Réponse de Freedom Destinations

Hi Anthea, thank you for your kind review. I am glad to hear James has been so helpful in booking your trip to North America. Thank you for continuing to trust us with your holidays.

Noté 5 sur 5 étoiles

Excellent service

Excellent service

24 août 2026
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Réponse de Freedom Destinations

Thank you for your review, this is great to hear!

Noté 5 sur 5 étoiles

Freedom Destinations took away the stress of planning such a big trip

Our travel consultant Jadie was professional and knowledgable. After an initial discussion outlining our plans she was able to pull together an itinerary for New Zealand with lots of really good suggestions for us to consider and tinker with, two more conversations and we had the 6 week trip booked. Jadie took away the stress of trying to plan such a big trip ourselves. Happy to recommend.

21 août 2026
Avis spontané
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Réponse de Freedom Destinations

Hi Sue, thank you for your review. I am glad to hear Jadie has looked after you so well and has planned a lovely holiday for you in New Zealand. Thank you for booking with us!

Noté 4 sur 5 étoiles

Expectation Management

Our second booking began with high expectations given our previous experience with the company, but the initial quote came back £4000 over our stated budget, suggesting our specifications hadn’t been fully considered. Although the agent later provided a corrected quote and clear timelines, the subsequent shift to large, short‑notice payments created unnecessary doubt. All interactions were polite, but the back‑and‑forth felt avoidable and these niggles ultimately marred what should have been a straightforward repeat booking. We are pleased the booking is now resolved and look forward to our vacation.

29 juillet 2026
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Réponse de Freedom Destinations

Hi Elizabeth, thank you for your review. I am sorry that your initial quote was not in your required budget but glad our team were able to reduce this for you. Thank you for trusting us with your booking!

Noté 5 sur 5 étoiles

Service

Alice was absolutely amazing.....she's a credit to your company.

21 août 2026
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Réponse de Freedom Destinations

Hi Julia, thank you for your kind review. I am glad to hear Alice has looked after you so well and been helpful with your booking!

Noté 5 sur 5 étoiles

Abbie very helpful in sorting out trip…

Abbie very helpful in sorting out trip to Singapore,Cairns and Melbourne for Centenary Test.

20 août 2026
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Réponse de Freedom Destinations

Hi Robert, thank you for your kind comments. I am glad Abbie has looked after you so well.

Noté 5 sur 5 étoiles

We have used freedom destinations…

We have used freedom destinations before and we would use over and over . Just booked another holoday with them . They listen to you and prepare your holiday to perfection. Every holiday that we have experienced with them has been just perfect from discussing our requirements with our personal consultant to the whole booking process . 100 per cent would recommend this company . We have made great memories with their help. Thankyou James and we cant wait for our new trip .

19 août 2026
Avis spontané
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Réponse de Freedom Destinations

Thank you for your review. It is great to hear we have been able to help you with multiple holidays. Thank you for continuing to trust us with your trips!

Noté 5 sur 5 étoiles

Brilliant company

I had quotes from 5 different companies but went with Freedom Destinations mainly because of Maritha. She was so friendly, professional and helpful. Every question I asked her was answered clearly and fully, not just one quick sentence like the others (or not at all like some). I had complete confidence in her advice and help. She is a credit to this company and I would definitely look to book my next holiday with them too.

15 août 2026
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Réponse de Freedom Destinations

Hi Deborah, thank you for your kind comments. It is so lovely to hear Maritha was so helpful and looked after you so well when planning your holiday. I will be sure to pass your lovely review across to her!

Noté 5 sur 5 étoiles

Very efficient company

Very efficient company. Reliable and very friendly.

Nothing is too much for them

19 août 2026
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Réponse de Freedom Destinations

Hi Emilia, thank you for your review. This is lovely to hear, thank you for travelling with us!

Noté 5 sur 5 étoiles

holiday new zealand

freedom destinations were very helpful and knowledgeable about the whole process understanding your needs and translating it into a tailormade holiday very impressive really. have used trailfinders who were unhelpful,didnt listen and were irritated by my lack of knowledge.

12 août 2026
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Réponse de Freedom Destinations

Hi Jan, thank you for your review. I am so glad to hear that our team were so helpful in planning a holiday that best suits you. Thank you for trusting us with your trip!

Noté 5 sur 5 étoiles

Caroline was excellent.very…

Caroline was excellent.very knowledgeable and dealt with my needs expertly in the booking of my adventure. Thank you

23 juillet 2026
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Réponse de Freedom Destinations

Hi Debbie, thank you for your review. It is lovely to hear Caroline was so helpful when booking your adventure! Thank you for booking with us.

Noté 5 sur 5 étoiles

Very helpful

Very helpful

7 août 2026
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Réponse de Freedom Destinations

Hi Debbie, this is great to hear, thank you.

Noté 5 sur 5 étoiles

Recommend

Friendly, professional, with good communication and knowledgeable. The initial conversation involved asking whether we preferred any specific airlines or routes, and type/class of hotels or chains of hotels, which we do so it shows their flexibility when planning a multi city tour.
From the initial enquiry of getting a cost for flights, hotels, transfer, tours etc. we eventually only booked transfers and tours as being seasoned independent travellers we're confident in managing the rest. There was no quibble with this and pleased with the costs.
Recomend.

12 août 2026
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Réponse de Freedom Destinations

Thank you for your review. I am glad to hear that out team have been helpful in planning a holiday for you - thank you trusting us with your booking.

Noté 5 sur 5 étoiles

Freedom Holidays helping hands

Relaxed and comfortable approach to discussing holiday requirements, great suggestions on timings and visits to ensure the trip is extra special.

17 août 2026
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Réponse de Freedom Destinations

Hi Gary, thank you for your review. It is great to hear our team has looked after you so well!

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