Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Paulo Vitor was great! he walked me through finding the information I was looking for. took us 2 days, however he stayed with me through it all. Thank you Paulo for You time, effort and attention, as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All of the interactions I have had with Freename have been positive. Their chat support team is helpful and responsive. Good customer service, good product, looking forward to continuing to work w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Customer service was quick, efficencent and direct to my needs. My needs included how to list and verify my domain! Once talking with customer service, my need was resolved within a day! Thank you tea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cris, was the wonderful human that I was in communication with via the live chat on their website this evening. Im an exquisitive little bean, so he got a bunch of questions sent his way. All were ans... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

168 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Rapid support response

I'm old school and don't understand much of this modern technology, but I wanted to get in on the ground floor of this web 3 technology. I purchased a couple tlds from free name and ran into problems minting them. I put in a support ticket and Siful answered within a few minutes helping me to resolve the issues.

28 septembre 2025
Avis spontané
Logo de Freename

Réponse : Freename

Hi,

Thank you so much for your review!

We're thrilled to hear that you had a great experience with us. Your review means a lot to our team and motivate us to keep delivering the best service possible.

We welcome you back anytime.

Warm regards,
The Freename Team

Noté 5 sur 5 étoiles

Very helpful support

Very helpful support. Thanks 🙏

26 septembre 2025
Avis spontané
Logo de Freename

Réponse : Freename

Hi,

Thank you so much for your review!
We're thrilled to hear that you had a great experience with us. Your review means a lot to our team and motivate us to keep delivering the best service possible.

We welcome you back anytime.

Warm regards,
The Freename Team

Noté 5 sur 5 étoiles

I’ve had a great experience with…

I’ve had a great experience with Freename. The platform is easy to use, and domain transfers and management are smooth once issues are resolved. Their support team is very responsive, patient, and helpful whenever I face technical difficulties. They take the time to follow up and ensure problems are fixed, which I really appreciate.

Overall, a trustworthy service for Web3 domains and I highly recommend Freename to anyone looking to manage or invest in Web3 domains with confidence.

25 novembre 2024
Avis spontané
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Réponse : Freename

Hi Irfan,

Thank you so much for your review! We're thrilled to hear that you had a great experience with us. Your review means a lot to our team and motivate us to keep delivering the best service possible.

We welcome you back anytime.

Warm regards,
The Freename Team

Noté 1 sur 5 étoiles

BEWARE THEY CAN'T FORWARD A DOMAIN

I decided to give Freename a try instead of one of my usual registrars, and it turned out to be a massive mistake. I’m trying to launch a small business on a shoestring budget, and their low domain registration price initially seemed like a good deal. Unfortunately, I discovered too late that something as basic as domain forwarding isn’t even available.

Because of this, the domain I paid for is essentially being held hostage. I can’t transfer it to a full-featured registrar like GoDaddy for another two months, and the only other option would be to pour more time and money into moving to an entirely different hosting platform — which would mean rebuilding my website from scratch. At this point, I may just have to bite the bullet, go to a real domain registrar, and pay for a year’s registration of a .net version of my domain so I can move forward.

From the moment I registered the domain, my DNS settings page has shown this warning:

“Using external name servers limits the feature set and domain integration Freename can provide. Services like email redirection, websites and more will not be available for this domain until you switch to Freename's DNS servers. Learn more about DNS in our Knowledge Base.”

This message makes no sense because I never changed any name servers. To make matters worse, the “Knowledge Base” link just loops back to the DNS settings page, providing zero helpful information.

When I reached out to customer service, they were not helpful at all. They never addressed why the DNS warning appears in the first place and essentially told me to go pay for another hosting service instead, because they don’t offer something as basic as domain redirection.

If you’re thinking of using Freename to save a few dollars, don’t. It’s not worth the frustration or the wasted time.

18 septembre 2025
Avis spontané
Logo de Freename

Réponse : Freename

Hi Sam,
We appreciate your feedback.

We acknowledge that the domain forwarding feature is not yet available in our newly launched Web2 domain registration service. This feature will be integrated very soon.

Your feedback is very valuable to us — thank you for taking the time to share it. We will act quickly to address the issues you mentioned.

We couldn’t find any support request under your name, so we kindly ask you to reach out to our support team. We’ll do our best to provide an early solution in the meantime. We understand your frustration, and we’re working hard to roll out the full feature set as quickly as possible.

Sincerely,
The Freename Team

Noté 5 sur 5 étoiles

Amazing Support

I've needed help from the support team several times and was impressed with everyone that I worked with. Chat usually only took a few minutes to connect and they were excellent. Knowledgeable, considerate and amazingly patient.

13 septembre 2025
Avis spontané
Logo de Freename

Réponse : Freename

Hi,

Thank you so much for your review!

We're thrilled to hear that you had a great experience with us. Your review means a lot to our team and motivate us to keep delivering the best service possible.

We welcome you back anytime.

Warm regards,
The Freename Team

Noté 1 sur 5 étoiles

This is trash...

This is trash...
there is no clear documentation on how to use the domain. The requirement to Mint is confusing and does not make sense. The website is designed to convice you to purchase. its click bait.

5 août 2025
Avis spontané
Logo de Freename

Réponse : Freename

Hi Ivan,

We’re genuinely sorry to hear that your experience didn’t meet expectations. This is not the standard we aim for, and we truly value your feedback.
We understand your frustration and we’d be happy to guide you through the domain and minting process step-by-step.

We invite you to reach us at support@freename.com or via Live Chat on freename.com — we’ll answer your questions and make sure you feel confident moving forward.

Sincerely,
The Freename Team




Noté 5 sur 5 étoiles

Any issues that came up were answered promptly and thuroughly through email.

This is an excellent platform for domain ownership, especially for Web3. People have good potential opportunities to make money here. Highly recommend.

5 août 2025
Avis spontané
Logo de Freename

Réponse : Freename

Hi,

Thank you so much for your review! We're thrilled to hear that you had a great experience with us.

Your review means a lot to our team and motivate us to keep delivering the best service possible.
We welcome you back anytime.

Warm regards,
The Freename Team

Noté 5 sur 5 étoiles

Such an incredible opportunity to have…

Such an incredible opportunity to have bought a TLD and already had someone register a domain off it… how cool… feel like I own the town… chat live help has been exceptionally in helping answer all my questions.

5 août 2025
Avis spontané
Logo de Freename

Réponse : Freename

Hi,

Thank you so much for your review! We're thrilled to hear that you had domain registered on your TLD and received royalties.

Your review means a lot to our team and motivate us to keep delivering the best service possible.
We welcome you back anytime.

Warm regards,
The Freename Team

Noté 5 sur 5 étoiles

My observations about Freename

Honestly, I am impressed!

The management of Freename is doing everything right:

- Hiring the best people
- Focusing on development speed and customer centricity
- Producing excellent results
- Providing the best customer support imaginable
- Following a great vision and pursuing goals with discipline

Thank you for that, Freename!

3 août 2025
Avis spontané
Logo de Freename

Réponse : Freename

Hi SD,

Thank you so much for your review! We're thrilled to hear that you had a great experience with us.

Your review means a lot to our team and motivate us to keep delivering the best service possible.
We welcome you back anytime.

Warm regards,
The Freename Team

Noté 1 sur 5 étoiles

scam don't buy

are you kidding I purchased my domain names then I sent you several email re enquiries I had in relation to my purchase and this is my first reply from you.
that is why I have not purchased any more and recommending others not to buy from you either.
What a waste of my time and money oh well my lesson learned another rip off scam on the internet.

3 juin 2025
Avis spontané
Logo de Freename

Réponse : Freename

Hi Andrew,

Thank you for sharing your experience. We're genuinely sorry to hear that your experience didn’t meet expectations. This is not the standard we aim for, and we’d love the opportunity to make things right.

Could you please reach out to us at support@freename.com with more details? We’re committed to resolving this and ensuring you feel heard and valued.

Your feedback helps us improve, and we appreciate you taking the time to let us know.

Sincerely,
The Freename Team

Noté 5 sur 5 étoiles

I like the service

I like the service. Straightforward no fuss. You know what to expect.

31 juillet 2025
Avis spontané
Logo de Freename

Réponse : Freename

Hi Orsen,

Thank you so much for your review! We're thrilled to hear that you had a great experience with us.

Your review means a lot to our team and motivate us to keep delivering the best service possible.
We welcome you back anytime.

Warm regards,
The Freename Team

Noté 5 sur 5 étoiles

Bought my 1st TLD .naturely

Very attentive and helpful with all my concerns. Thanks

25 juillet 2025
Avis spontané
Logo de Freename

Réponse : Freename

Hi Clint,

Thank you so much for your review! We're thrilled to hear that you had a great experience with us. Your review means a lot to our team and motivate us to keep delivering the best service possible.
We welcome you back anytime.

Warm regards,
The Freename Team

Noté 1 sur 5 étoiles

You buy a TLD and then it costs…

You buy a TLD and then it costs thousands the buy the the second level domain

16 juillet 2025
Avis spontané
Logo de Freename

Réponse : Freename

Hi Simon

We’re sorry to hear about your experience. This isn’t the experience we want for our customers.

We would like to better understand the issue and asked more information through Trustpilot or please reach out to Support so we can assist you .

Thank you for your feedback.
The Freename Team

Noté 5 sur 5 étoiles

Customer service was extremely fast

Customer service was extremely fast. The representative was quick, attentive, polite and knowledgeable. Great experience with my account.

3 juin 2025
Avis spontané
Logo de Freename

Réponse : Freename

Thank you for your Feedback. We are always happy to assist you.

Noté 5 sur 5 étoiles

the best of the best

The best of the best, very easy for newbies, best support - answer fast and many socnet have their support and open chats. Recomend.

30 mai 2025
Avis spontané
Logo de Freename

Réponse : Freename

Thank you for your kind feedback. Please feel free to reach us anytime for any queries regarding Web3 Domain and TLD.

Noté 5 sur 5 étoiles

Freename.io is a platform that stands…

Freename.io is a platform that stands out with its exceptional customer service. Their support team is highly responsive, knowledgeable, and consistently demonstrates a genuine commitment to addressing user concerns and queries. The proactive and user-focused approach of Freename's customer support team sets a high standard in the industry, making it an ideal choice for those seeking a platform that truly values its users' needs and experiences.

20 mai 2025
Logo de Freename

Réponse : Freename

Thank you for your feedback.
If you need any further assistance please feel free to reach us.

Noté 1 sur 5 étoiles

TOP SCAMMERS

TOP SCAMMERS. DO NOT BUY

19 mai 2025
Avis spontané
Logo de Freename

Réponse : Freename

We are web3 Domain and TLD registrar.
Our team have reached to you previously to confirm if you have faced any difficulties and how you can manage your TLD on TLD portfolio page.

We would be happy to assist for any difficulties you have faced. Please feel free to reach our live support or email us directly.

Noté 5 sur 5 étoiles

Easy and smooth process to purchase…

Easy and smooth process to purchase domains.
I now own 4 Top Level Domains. Amazing the royalties section where you have slides to adjust the price of second level domains bought under your TLD

2 mai 2025
Avis spontané
Logo de Freename

Réponse : Freename

Thank you for your feedback. We are building web3 naming ecosystem that also generate royalties for web3 TLD owners.

Noté 5 sur 5 étoiles

Top notch service

Top notch service, customer service is fast and sufficient. The best place in web3 to make money. 10/10 highly recommended.

28 avril 2025
Avis spontané
Logo de Freename

Réponse : Freename

Thank you for the kind feedback. We are providing 24/7 customer support and we are always happy to discuss about domain names 1:1 over call.

Noté 5 sur 5 étoiles

Aftermarket.freename.io

Web 3 Domain zu kaufen > Aftermarket.freename.io
Web 3 Domain anmelden > freename.io

15 avril 2025
Avis spontané
Logo de Freename

Réponse : Freename

Thank you very much for your kind feedback.

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