Paulo Vitor was great! he walked me through finding the information I was looking for. took us 2 days, however he stayed with me through it all. Thank you Paulo for You time, effort and attention, as... Voir plus
L'entreprise a répondu
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Paulo Vitor was great! he walked me through finding the information I was looking for. took us 2 days, however he stayed with me through it all. Thank you Paulo for You time, effort and attention, as... Voir plus
L'entreprise a répondu
All of the interactions I have had with Freename have been positive. Their chat support team is helpful and responsive. Good customer service, good product, looking forward to continuing to work w... Voir plus
L'entreprise a répondu
Customer service was quick, efficencent and direct to my needs. My needs included how to list and verify my domain! Once talking with customer service, my need was resolved within a day! Thank you tea... Voir plus
L'entreprise a répondu
Cris, was the wonderful human that I was in communication with via the live chat on their website this evening. Im an exquisitive little bean, so he got a bunch of questions sent his way. All were ans... Voir plus
L'entreprise a répondu
Samstagernstrasse 41, 8832, Wollerau, Suisse
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I'm old school and don't understand much of this modern technology, but I wanted to get in on the ground floor of this web 3 technology. I purchased a couple tlds from free name and ran into problems minting them. I put in a support ticket and Siful answered within a few minutes helping me to resolve the issues.

Réponse : Freename
I’ve had a great experience with Freename. The platform is easy to use, and domain transfers and management are smooth once issues are resolved. Their support team is very responsive, patient, and helpful whenever I face technical difficulties. They take the time to follow up and ensure problems are fixed, which I really appreciate.
Overall, a trustworthy service for Web3 domains and I highly recommend Freename to anyone looking to manage or invest in Web3 domains with confidence.

Réponse : Freename
I decided to give Freename a try instead of one of my usual registrars, and it turned out to be a massive mistake. I’m trying to launch a small business on a shoestring budget, and their low domain registration price initially seemed like a good deal. Unfortunately, I discovered too late that something as basic as domain forwarding isn’t even available.
Because of this, the domain I paid for is essentially being held hostage. I can’t transfer it to a full-featured registrar like GoDaddy for another two months, and the only other option would be to pour more time and money into moving to an entirely different hosting platform — which would mean rebuilding my website from scratch. At this point, I may just have to bite the bullet, go to a real domain registrar, and pay for a year’s registration of a .net version of my domain so I can move forward.
From the moment I registered the domain, my DNS settings page has shown this warning:
“Using external name servers limits the feature set and domain integration Freename can provide. Services like email redirection, websites and more will not be available for this domain until you switch to Freename's DNS servers. Learn more about DNS in our Knowledge Base.”
This message makes no sense because I never changed any name servers. To make matters worse, the “Knowledge Base” link just loops back to the DNS settings page, providing zero helpful information.
When I reached out to customer service, they were not helpful at all. They never addressed why the DNS warning appears in the first place and essentially told me to go pay for another hosting service instead, because they don’t offer something as basic as domain redirection.
If you’re thinking of using Freename to save a few dollars, don’t. It’s not worth the frustration or the wasted time.

Réponse : Freename
I've needed help from the support team several times and was impressed with everyone that I worked with. Chat usually only took a few minutes to connect and they were excellent. Knowledgeable, considerate and amazingly patient.

Réponse : Freename
This is trash...
there is no clear documentation on how to use the domain. The requirement to Mint is confusing and does not make sense. The website is designed to convice you to purchase. its click bait.

Réponse : Freename
This is an excellent platform for domain ownership, especially for Web3. People have good potential opportunities to make money here. Highly recommend.

Réponse : Freename
Such an incredible opportunity to have bought a TLD and already had someone register a domain off it… how cool… feel like I own the town… chat live help has been exceptionally in helping answer all my questions.

Réponse : Freename
Honestly, I am impressed!
The management of Freename is doing everything right:
- Hiring the best people
- Focusing on development speed and customer centricity
- Producing excellent results
- Providing the best customer support imaginable
- Following a great vision and pursuing goals with discipline
Thank you for that, Freename!

Réponse : Freename
are you kidding I purchased my domain names then I sent you several email re enquiries I had in relation to my purchase and this is my first reply from you.
that is why I have not purchased any more and recommending others not to buy from you either.
What a waste of my time and money oh well my lesson learned another rip off scam on the internet.

Réponse : Freename
I like the service. Straightforward no fuss. You know what to expect.

Réponse : Freename
Very attentive and helpful with all my concerns. Thanks

Réponse : Freename
You buy a TLD and then it costs thousands the buy the the second level domain

Réponse : Freename
Customer service was extremely fast. The representative was quick, attentive, polite and knowledgeable. Great experience with my account.

Réponse : Freename
The best of the best, very easy for newbies, best support - answer fast and many socnet have their support and open chats. Recomend.

Réponse : Freename
Freename.io is a platform that stands out with its exceptional customer service. Their support team is highly responsive, knowledgeable, and consistently demonstrates a genuine commitment to addressing user concerns and queries. The proactive and user-focused approach of Freename's customer support team sets a high standard in the industry, making it an ideal choice for those seeking a platform that truly values its users' needs and experiences.

Réponse : Freename
Easy and smooth process to purchase domains.
I now own 4 Top Level Domains. Amazing the royalties section where you have slides to adjust the price of second level domains bought under your TLD

Réponse : Freename
Top notch service, customer service is fast and sufficient. The best place in web3 to make money. 10/10 highly recommended.

Réponse : Freename
Web 3 Domain zu kaufen > Aftermarket.freename.io
Web 3 Domain anmelden > freename.io

Réponse : Freename
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