FreshLearn Avis 473

AMAZING experience with FreshLearn support. After being so frustrated with trying to setup Kik (formerly ConvertKit), Kajabi, Teachable's insane pricing and so may other platforms with a ton of headache.

FreshLearn has been a breath of fresh air. Their UI for the setup is easy and the video tutorials right on the configuration screen has been a breeze!

I ran into an issue with the Email configuration settings and Raghu (a human...not a bot) responded. He sent me a Google Meet link and within 5 minutes. The problem was fixed!

THANK YOU RAGHU!!!

Getting a platform that is live for my community (Google Shea's Tech) is critical. I was using Google Classroom and a bunch of manual workarounds which were time consuming and eating my day. FreshLearn is the solution I needed!

Thanks Teja! You were awesome to work with! Everything was so seamless.

Freshlearn support is amazing. I was able to get step by step instruction on connecting my custom domain in less that 30 minutes. I can't wait to start using the product.

The FreshLearn team is invaluable and provides excellent support. The pricing is extremely valuable for small businesses and entrepreneurs who want to provide coaching courses and online lessons.

The course Design layout is very basic, but it works. The No Brainer plan includes a lot of automation, including prefilled templates to help users get started once they sign up.

It took longer than expected to get the course up and running. Still, compared to other higher-priced enterprise-level LMS platforms, I'm sure each additional feature would have taken longer and cost much more, such as Stripe integration, domain integration, and email automation.

The tooltips and videos helped me set up each section, and the support team was very easy to contact for other issues.

I recommend working with FreshLearn.

The help desk is exceptional. As soon as I put a question in the chat - the helpdesk investigates the issue and usually has it fixed before we get on a call.
On helpdesk calls, all issues are fixed the first time. Usually is is operator error - or something wasn't turned on correctly. I have great success with the courses I am offerring.
I started using the community option - and it works great!!! Thank you for all you do to support the course creators around the world.

I moved my online courses from Thinkific to FreshLearn the day before Christmas 2024. The primary considerations are the support I get from them (particularly the onboarding calls), the migration support, the platform structure (I find it easier to navigate), and the price. I tend to get overwhelmed with IT systems, but it's been so much more enjoyable with the FL team holding my hands. They also helped me understand how I can use different features that they have to meet my growing needs. I value human contacts, and I get them from FreshLearn. This makes a HUGE difference for me. I am excited to grow my work on this platform.

We got it figured out pretty quick. Thank you.

FreshLearn is the best platform for creating your online courses, products and everything you need for your business. I've used several other platform in the past and I am totally impressed with FreshLearn in many ways -- the ease of building your site and the phenomenal support that's available.

Raghu listened intently and answered all my questions. I'm happy I came over from Mighty Networks and Mailchimp!

I researched many LMS platforms before landing on FreshLearn. From day 1 the support has been, and continues to be, exceptional. In a time when so many online companies are moving to AI driven customer service with poor results, FreshLearn continues to deliver human-centric customer service. The platform is robust and I'm confident it will support my course plans and growth. Another big plus: The FreshLearn team proactively asks for feedback and is very receptive to suggestions for enhancements.

I have been using FreshLearn for almost 2 years now and the support and response I receive are excellent. Knowledgeable, helpful, and friendly in resolving issues at the first stage. Thanks Team, Great Work!

The representative was very helpful and patient. Very knowledgeable as well.

I will never use them because I first heard of them from the fact that they’re sending me unsolicited email every two days using my contact info from my other learning platform. Sending me spam is not the greatest marketing tool

As we are new to Freshlearn I had a few questions and they were all answered in a comprehensive way. Very kind and supportive. Call was on time as scheduled which i appreciate especially.
Thank you!

The support team is quick to respond and address/resolve the problem. Also they explain it simply. TY

Easy and effective migration of platform from Kajabi to Freshlearn. Very helpful and skillful staff at Freshlearn. Happy to now be part of Freshlearn.

I purchased the AppSumo Lifetime plan when it was available, and have been moving my existing courses over from another platform. Raghu has been very helpful, jumping onto video support calls to clarify action steps and his team also migrated my contacts, course content & pages over (a big time saver!). FreshLearn is always working to improve their product and I like the LMS's abilities to offer quizzes and assessments.

Excellent service every time I speak live to them!

Professional, knowledgable, eager to assist. 5 star experience :)

Excellent support they were very helpful and kind and put in some immediate requests for customization that I asked for.