FreshLearn Avis 473

I am very grateful to Teja today, who helped me in gaining a deeper understanding of Freshlearn fuctionalities and features. I am building my school with much more confidence and can implement a better structure for my company goals. Thank you :)

Overall good value for the money.
Migrated from Thinkific.

The FreshLearn representative was very patient and extremely knowledgeable. He was able to resolve my concern on the first call.

Their lack of a free trial + no refunds made FreshLearn just a money hole for us. The sales page design tools are outdated, and the integration options were poor.

After attempting to setup my account for 12 hours I requested they cancel my account, and to refund me. It took them a week to respond and they just asked me questions like "What integration were you looking for?" I would answer, they would take a week to respond with another question. Finally they said they cancelled the account, but it rebilled anyway. A year later, they billed me on their annual plan. When I emailed them again about this, they said they can't cancel the account, that can only be done inside the dashboard by myself, and that they have a no refund policy.

Highly Recommended!

An all-in-one, easy-to-use platform for course creators with a special shout-out to their customer support. You can easily schedule a call with an expert who can help you with any questions.

Fantastic! I just had my onboarding call and they answered all of my questions. I was told about the help videos section, direct chat box, and/or schedule a call feature for any additional questions. This is huge as it is undeniable this company will continue to offer support in the future. Thanks again!

Support is awesome, the platform is simple to use and has all the fetures of the more expensive platforms, very happy with FreshLearn.

I've just set up my FreshLearn account and the support team have been excellent. I was having trouble adding my email domain and I had a support phonecall with the team who walked me through step by step.

In terms of creating a course - it is very straightforward and easy to use. I'm looking forward to launching my course.

Support was very helpful. And very patient with my questions and understanding.

I have signed up for another year with Freshlearn. I like the software, but I really appreciate the customer service. Every time I have had an issue or a question and have contacted them, they respond right away, email me from support if there is an issue, follow up until it is resolved. They have even called me to make sure my concerns were alleviated. I am very comfortable with using this software. I was going to switch this year to another platform, but I feel comfortable here.

Thank you Teja! Your help is much appreciated. I am so happy for my upgrade and can't wait to launch my new site!

Customer service quickly responded to my needs and came to my assistance. Very professional and friendly.

I had the pleasure of working with FreshLearn, and I must say, their service exceeded my expectations. A special shoutout to their expert, Teja, who went above and beyond to ensure our business needs were met.

Teja’s professionalism, expertise, and dedication made the entire process seamless. Not only did she patiently guide us through FreshLearn's robust platform, but she also tailored the solution to perfectly fit our business requirements. Her in-depth knowledge and prompt responses to our queries truly stood out.

FreshLearn itself is a game-changer in this space, with intuitive features and top-notch functionality that streamline operations and enhance productivity. But it’s the support and service from people like Teja that truly make it exceptional.

If you're looking for a business solution backed by a team that genuinely cares, I highly recommend FreshLearn.

Kudos to Teja and the entire team for their outstanding work.

5-Stars Review and Recommendation best One-On-One LIVE support for course learning platform.

... I highly recommend FreshLEARN over especially if you are from SkillShare, Udemy or Teachable.

Special shout out to Teja and Raghu whom went out their way for my custom support requirement needs as this is my first experience into the online world of course marketing.

I had great help from the Freshlearn technician. He quickly solved my problem and I was able to get my courses up and selling again.
Tom

Buth Teja and Jean are very friendly, patient, helpful and skillful in their help. They are open-minded to new ideas and concepts and willing to discuss them with their team of developers, which, in the recent months, showed willingness to adopt new ideas too.

I have really enjoyed working with Freshlearn because they are quite new and willing to grow and improve. Both Jean and Teja have been very helpful and always available for all my endless questions. Since it is my first time building a website I find it very easy to do it via Freshlearn.

Rahu was very patient and tolerant and helped me to solve the problem.

Teja of FreshLearn is always there for me when I need help . It’s very helpful to have this personal connection. She truly cares and this reflects on the company as a whole

FreshLearn offers low cost service with the best customer service. They answer in chat, via email, or through a live video conference. They feel like a part of my team in the way that they offer solutions. In a world of chat-bots, they stand out as an excellent company!