fusionforbusiness Avis 421

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I've been dealing with Mark since last year (over 6 months of communication before I signed up!) for my biz rate energy renewal. He actually stood out to me even as I was gathering other quote... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ethan Stuart was simply just brilliant! He provided me an excellent service. I found his knowledge oystanding and his ability to explain things to me was very thorough. I felt he gave me confidenc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thomas was amazing , he was very professional and knowledgable and not just reading off a script . If he didn’t have an answer to my question he found it out and came back to me with the answer Not... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

When contacted by Nathan O'connor it was a very pleasant experience, no pushy sales tactics. He gave me a price that I was pleased with. When sending the contract details it was very straightforward.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Solutions et équipement énergétiques

Écrit par l'entreprise

At Fusion for Business, our role is to provide an honest and fair solution to UK businesses, so that when it comes to your business energy costs, we’re your trusted partner. Committed to uncovering significant cost and carbon savings to improve the sustainability of your business. Led by a team of experts with a wealth of experience in business consultancy and utility procurement, we identified a large gap in the market where UK businesses were being dramatically underserved and paying over the odds for their basic energy services. Even with the help of comparison sites and brokers, some business owners are still struggling to navigate the market, causing a bigger dent in their cash flows than they had predicted. We decided it was time to alter the direction our industry was heading, creating a fair playing field for business owners, by providing solutions that improve TODAY, prepare for TOMORROW and rectify any wrong doings of YESTERDAY.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

421 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic Service

Sandy the account advisor was very helpful

10 avril 2026
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Réponse de fusionforbusiness

Thank you very much for your kind review! We’re so pleased to hear you had a great experience with Sandy and truly appreciate your trust in us. If you ever need anything in the future, we’d be more than happy to help.

Noté 5 sur 5 étoiles

I've been dealing with Mark since last… September 2025.

I've been dealing with Mark since last year (over 6 months of communication before I signed up!) for my biz rate energy renewal.

He actually stood out to me even as I was gathering other quotes. He's always been patient with me, really reassuring and never instilled the fear in me with increasing rates (unlike other providers who just wanted me to sign there and then). When the time was right, I went back to Mark because I felt like what he was offering me was transparent and clear.

I've always been very skeptical about brokers and agreeing energy contracts fills me with anxiety even after 12 yrs of business! Mark brought a genuine, personable and friendly element to providing energy so thank you!

Breece @ TAN-TASTIC.

26 mars 2026
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Réponse de fusionforbusiness

Thank you very much for your kind review! We’re so pleased to hear you had a great experience with Mark and truly appreciate your trust in us. If you ever need anything in the future, we’d be more than happy to help.

Noté 5 sur 5 étoiles

I’ve been dealing with Cameron Tierney…

I’ve been dealing with Cameron Tierney for a few months and he has been nothing short of an exceptional. Communication has been clear, regular , delivered on promises , clear advice , kept me updated on next steps and really easy to deal with. I’ve never had to chase for anything and the flow of information internally has been commendable also. Professionalism - perfect , patience - perfect and a pleasure to deal with. As a previous Senior operational manager for over 25 years , I would comfortably put Cameron in the highest bracket . Thank you for all that you have done- you are an absolute credit to your role and organisation.

1 mars 2026
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Réponse de fusionforbusiness

Thank you very much for your kind review! We’re so pleased to hear you had a great experience with Cameron and truly appreciate your trust in us. If you ever need anything in the future, we’d be more than happy to help.

Noté 5 sur 5 étoiles

Ethan Stuart was simply just brilliant

Ethan Stuart was simply just brilliant! He provided me an excellent service. I found his knowledge oystanding and his ability to explain things to me was very thorough.
I felt he gave me confidence and he helped me to understand in a manner which I could relate to with ease. He was supportive and understanding of my business needs regarding the electric and he delivered what he said he would. I highly recommend Ethan in going forward to other customers who could
benefit from his expertise.I am very happy. Thanks again Ethan.

25 mars 2026
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Réponse de fusionforbusiness

Thank you very much for your kind review! We’re so pleased to hear you had a great experience with Ethan and truly appreciate your trust in us. If you ever need anything in the future, we’d be more than happy to help.

Noté 5 sur 5 étoiles

Good savings

Great contact with Mark Sumner who pointed us to an excellent deal and a saving of over 50%

19 mars 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with Mark and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 5 sur 5 étoiles

Nathan O'connor energy advisor.

When contacted by Nathan O'connor it was a very pleasant experience, no pushy sales tactics. He gave me a price that I was pleased with. When sending the contract details it was very straightforward. Would definitely get in touch with him with my next contacted.

10 mars 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with Nathan and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 5 sur 5 étoiles

Thomas Hanley was really professional…

Thomas Hanley was really professional and helpful, friendly as well! I really appreciate him! 😇

18 mars 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with Thomas and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 5 sur 5 étoiles

Thomas was amazing

Thomas was amazing , he was very professional and knowledgable and not just reading off a script . If he didn’t have an answer to my question he found it out and came back to me with the answer
Nothing was too much bother . For once this was a positive experience with no hassle and can’t thank him enough for taking the stress away to finding a suitable energy provider for my business

17 mars 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with Thomas and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 5 sur 5 étoiles

Handover problems from SSE

After troubles with our previous supplier at handover, Sandy Chou took charge and made sure the problems were sorted out. We now are expecting a more professional service from Smartest Energy especially with Sandy there to keep things running smoothly.

17 mars 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with Sandy and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 5 sur 5 étoiles

Pleased beyond words!

I finally took the plunge and contacted fusionforbusiness to get me sorted. Mark Sumner, even in these difficult times, found me a tariff that means I pay 75% less than I do now and that's fixed. So patient and so understanding. Brilliant!

16 mars 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with Mark and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 5 sur 5 étoiles

Mark was absolutely brilliant

Mark was absolutely brilliant! He support us to get a good deal in a tricky market that was changing all the time due to the conflict in the Middle East. He was very clear and professional. Thanks again Mark - Holywell Green Primary School

4 mars 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with Mark and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 5 sur 5 étoiles

David potter help me and he find very…

David potter help me and he find very good supplier energy for my shop, i m very happy .

11 mars 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with David and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 5 sur 5 étoiles

Best service I have ever seen

David is amazing, he cares about my job more than I do 👏

10 mars 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with David and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 5 sur 5 étoiles

Thomas was very informative and made the

Thomas was very informative and helpful when I switched electricity suppliers, he made the whole process seem very easy, he acted in a very professional manner

3 mars 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with Thomas and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 5 sur 5 étoiles

Excellent support throughout the process

David Potter has supported me through the difficult and confusing process of renewing our churches electricity account. He has provided clear information about the choices facing us, and has continued to remain polite and helpful, and was particularly helpful in steering us through the chaos created by the crisis in the middle east. I would thoroughly recommend him to support you.

2 mars 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with David and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff, did the research and offered us better alternatives saving on our energy bills.
Well done Thomas H
Paul Gillespie
KGMC ltd

19 février 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with Thomas and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 5 sur 5 étoiles

Professional and personal service

Ethan Stuart gave me a swift call back on my online enquiry and was clear, prompt and very helpful.
He talked me through and simplified the process of setting up a new electricity contract at a very favourable rate, and I will not hesitate to go back to him when I need to update my other business energy accounts.
An excellent, no-nonsense experience, with speed, courtesy and clarity.
Thank you, Ethan.

25 février 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with Ethan and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 1 sur 5 étoiles

Rude

Rude, disrespectful and pushy

24 février 2026
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Réponse de fusionforbusiness

We're sorry to hear that your experience felt pushy or rude as that's certainly not how we want any customer to feel.

We'd really like to look into what happened and make this right. Please contact us directly at customercare@fusionforbusiness.co.uk with your details so we can investigate fully.

We take feedback seriously and appreciate you bringing this to our attention.

Noté 5 sur 5 étoiles

Thomas has been brilliant

Thomas has been brilliant. Not pushy, answered all the questions I had without any trouble, responded instantly to emails.

13 février 2026
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Réponse de fusionforbusiness

Thank you for your great review! We’re delighted to hear you had a positive experience with Thomas and truly appreciate your trust in us. Please don’t hesitate to reach out if we can support you again in the future.

Noté 1 sur 5 étoiles

I would strongly advise anyone to stay…

I would strongly advise anyone to stay away from this company , They will tell you nothing but lies to get you to sign up with them then once you do that's it !! No help at all , oh they will tell you they will look into a problem but its LIES!! LIES!! LIES! . Can't wait for my contract to be up with them.

6 février 2026
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Réponse de fusionforbusiness

We’re very sorry to read this. This certainly doesn’t reflect the level of service we aim to provide.

We’d really appreciate the opportunity to look into this properly, but unfortunately we can’t identify your account from this review. Please contact us directly at customercare@fusionforbusiness.co.uk with your details so we can investigate and address your concerns.

We take all feedback seriously and would welcome the chance to resolve this for you.

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