Failed to read the form that they asked you to complete. It meant I was contacted several times instead of the tenant. Then the contractor they initially instructed was only prepared to carry o... Voir plus
L'entreprise a répondu
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Failed to read the form that they asked you to complete. It meant I was contacted several times instead of the tenant. Then the contractor they initially instructed was only prepared to carry o... Voir plus
L'entreprise a répondu
The yearly on time reminders. The prompt turn around once the job offer gas been accepted as well as discounts offered is second to none that I know.
Engineer was spot on time,extremely courteous, explained what he would be doing and even showed me as he did some of it....booking was super easy and had appointment within a week....Great service an... Voir plus
L'entreprise a répondu
Had new Boiler fitted 3 weeks ago Boiler firm did not supply CP12, although reminded during installation. Then quoted £180 for CP12. This seemed very high so Googled and found Gassafetycerts + fi... Voir plus
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As a small landlord I ordered 3 Gas Safety Certs, one was completed on time with no problem, the second was completed after 2 chasing phone calls and about a 4 week delay, the third is still outstanding after 2 months. I also received an email saying that the Engineer had failed to gain access after agreeing a date and that there would be a £40 re-booking fee. My tenant said that the date was not agreed, and the fee was waived.
From the initial call to completion
each individual was unhurried, attentive and helpful answering my questions.
Paid 140£+ VAT for Boiler Service + gas Cert.
The boiler had 0 water pressure so I wanted to have it fixed. The engineer came and said I should “call someone” to fix the water pressure. He also released a certification.
A few days later the boiler broke. I called another plumber who issued a safety warning with a statement that contradicted many of the statements on the gas certificate released by gas cert. They also fixed the water pressure in 5 min. Have have all written reports to record the discrepancy between statements in gas cert and the safety warning notice. I wrote to gas cert and they did not reply. Still waiting for a refund for: 1. Getting certified with an “at risk boiler”. 2. Paying for boiler service that did not sort the basic water pressure issue. Planning to write to the Gas Safety UK authority to raise the concern.

Réponse de gassafetycerts.com
Turn around time was great and very professional service.
Even though the main handling of process was quick and efficient, a double delay happened for the appointment was a bit disappointing.
The certificate has arrived relatively quick which was also good.
Atiq was very helpful and respectful. Efficient service.
Excellent service thanks for actually turning up on time. Please remind me for next year. I will definitely use you again.
Wade was extrememly efficient with some good advice for us.
Didn’t receive my gas safety certificate after it was conducted.

Réponse de gassafetycerts.com
Excellent and reliable service - competent engineer and appropriate paperwork
Very efficient service. Gas safety certificate received the same day as the inspection.
The gas engineer arrived on time. He was polite and friendly, and did his work in a professional manner.
Excellent work done. Engineer keep informed about times and on time job done
On Electric check, gentleman put rental on a certificate instead of ownership,as we told him that the property is ours and we are doing this checks because we're selling it.

Réponse de gassafetycerts.com
Really friendly and polite. Explained what he had done and we received our certificate within days.
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