Failed to read the form that they asked you to complete. It meant I was contacted several times instead of the tenant. Then the contractor they initially instructed was only prepared to carry o... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Engineer was spot on time,extremely courteous, explained what he would be doing and even showed me as he did some of it....booking was super easy and had appointment within a week....Great service an... Voir plus
L'entreprise a répondu
Had new Boiler fitted 3 weeks ago Boiler firm did not supply CP12, although reminded during installation. Then quoted £180 for CP12. This seemed very high so Googled and found Gassafetycerts + fi... Voir plus
A bit of trepidation after British Gas just simply never turned up and finding these guys online but the whole process went very well. The inspector turned up at the date and time booked, was very p... Voir plus
4,4
Excellent
951 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good flexible customer service
3 juillet 2025
It took long to get certificate yet when i booked I was told will get it following day
The price of the cerifixate was good. Company needs to improve on appointments. They take long..My cerificate also took long to get to me
19 juin 2025
You get what you pay for
Poor customer service.
Very hard to speak to someone over the phone or via the Chat. There should be more representatives manning these communication channels.
The service provided by the actual contractor was excellent, but as the intermediary, PropCert need to do better.
27 juin 2025
Very happy with the service as usual…
Very happy with the service as usual and value for money.
25 juin 2025
Easy process
Easy process, straight forward. Nice communication. Easy to deal with and fast. All good.
10 juin 2025
All good
All good. Quickly responded. Had electric and gas certs for selling my house.
Came when arranged, very helpful with what they were doing, clean and tidy. No stress
17 juin 2025
Great services.
3 juin 2025
Everything went wrong
Everything went wrong, Gas Safety Check Carried out and after few weeks servicing carried out, the engineer who carried out servicing said that the boiler is not safe due to the gas valve in boiler and capped it off. How this is not picked up by Gas Safety engineer, if boiler is deemed danger? Hence all went wrong.
3 juin 2025
Réponse de gassafetycerts.com
Dear Gurinder,
We’re so sorry to hear about your recent experience and truly appreciate you taking the time to share your feedback.
First and foremost, please accept our sincerest apologies for the inconvenience and frustration caused. We completely understand how concerning this must have been, and we want to reassure you that your safety and satisfaction are incredibly important to us.
Our field worker attended the property as requested to carry out the necessary remedial repairs, and we can confirm that the updated Gas Safety Certificate was sent to you yesterday.
If there’s absolutely anything else you need, or if you have any further concerns at all, please don’t hesitate to reach out to us directly at info@propcert.co.uk — we’d be more than happy to help.
Thank you again for your feedback, and we’re truly sorry for the inconvenience caused.
Warm regards,
Hayley
Customer Service Manager
good service provided
2 juin 2025
Phil was really nice…
4 juin 2025
Did what was needed
Cheap, easy to contact and provided the certificate we needed for the boiler service.
23 mai 2025
Efficient booking and service.
I am satisfied with website booking, boiler service and Gas Safety certificate from gassafetycerts.com.
Would use this service again, if needed in the future.
18 mai 2025
Chris James is a very professional Gas…
Chris James is a very professional Gas Engineer , talked us through the whole process 10/10
24 mai 2025
Everything went as anticipated
Everything went as anticipated, excellent work from the tester. Very polite and helpful individual!
17 mai 2025
I am very happy with service
23 mai 2025
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