I stupidly put the lid for our brand new blender in the dishwasher, which subsequently ruined the lid. So I emailed Geepas asking for a new lid. Sreya, the customer service rep was exceptional, she wa... Voir plus
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Lisez les avis des autres
I ordered the fan on Monday with their next day delivery charges. To date, it has been 5 days, I have not received my fan. I requested their support team to cancel the order and refund my money, but t... Voir plus
Your Customer Service agent Sreya MS was very helpful from the start. She was quick with her replies, solving our problems and offering a replacement. I can only say well done to her and your company... Voir plus
L'entreprise a répondu
Although delivery took a little bit longer than expected I can't fault the quality of the fan I bought it's 3 settings keep the room really cool in this warm weather.
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'électroménager
- Magasin de plans de travail
- Grossiste en appareils électriques
- Entreprise d'électronique
- Magasin de matériel de cuisine
- Magasin d'aspirateurs
Écrit par l'entreprise
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Coordonnées de contact
Royaume-Uni
- geepas.co.uk
3,9
Bien
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Fast delivery but quality of the…
Fast delivery but quality of the product not the best
29 avril 2026
Réponse de Geepas UK
Dear Andrejs,
Thank you for your feedback.
We’re pleased to hear that your order was delivered quickly, however we’re sorry that the product quality did not fully meet your expectations. We sincerely apologise for any inconvenience caused.
Your feedback is important to us and will be shared with the relevant team for review to help us improve our products and services.
If you require any assistance or would like us to look into this further, please do not hesitate to contact us.
Kind regards,
Customer Services
Western International Group (UK)
I received the fan and initially tried…
I received the fan and initially tried to assemble it myself, but I thought some parts were missing, which turned out not to be the case. It was later assembled by a professional and appears to be working well. Although black is not my preferred colour, it looks very nice.
7 avril 2026
Réponse de Geepas UK
Dear Christine,
Thank you for taking the time to share your experience.
We’re pleased to hear that the fan is now assembled and working well. We understand that the setup can sometimes be a bit confusing, and we appreciate your patience in getting it sorted.
It’s also great to know that, even though the colour wasn’t your first choice, you’re happy with its overall look and performance.
We truly appreciate your feedback and hope you continue to enjoy the product.
Kind regards,
Customer Services
Western International Group (UK)
Prompt reply problem resolved,Thank you
Prompt reply problem resolved,Thank you
28 avril 2026
Avis spontané
Réponse de Geepas UK
Dear Edward Taylor,
Thank you for your kind feedback.
We’re delighted to hear that your issue was resolved quickly and to your satisfaction. Providing prompt and effective support is very important to us.
We truly appreciate your feedback and are always here if you need any further assistance.
Kind regards,
Customer Services
Western International Group (UK)
I got 2 of jeepas products
I got 2 of jeepas products. Grinder and a little Smooth operator iron. Very comfortable to use and handy generates adequate heat considering the size of it. Grinder work really well. Grinder is excellent and was good to go. Grinds different tough ingredients and they smooth depending on how you want it. I'm very greatful I purchased jeepas products.
18 avril 2026
Réponse de Geepas UK
Dear Grace,
Thank you for your detailed and positive feedback.
We’re delighted to hear that you’re enjoying both your grinder and the compact iron. It’s great to know that you find them comfortable, efficient, and meeting your expectations in performance.
Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We’re glad you chose GEEPAS and look forward to serving you again in the future.
Kind regards,
Customer Services
Western International Group (UK)
Great quality product
Great quality product. I bought blender and grinder this time and love it. I like GEEPAS products. My previous buy was an Air Fryer and I recommend everyone to invest in GEEPAS instead of costly brands.
21 avril 2026
Réponse de Geepas UK
Dear Waseem,
Thank you for your wonderful feedback.
We’re delighted to hear that you’re enjoying your blender and grinder, and that your previous purchase of the air fryer also met your expectations. It’s especially rewarding to know that you trust and recommend our products.
Your support means a great deal to us, and we truly appreciate you choosing GEEPAS. We look forward to serving you again in the future.
Kind regards,
Customer Services
Western International Group (UK)
Great service and great price
Great service and great price, really pleased with our purchase
24 avril 2026
Réponse de Geepas UK
Hello Medwyn,
Thank you for your kind feedback.
We’re delighted to hear that you’re pleased with both our service and pricing, and that you’re happy with your purchase. Your satisfaction is very important to us.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Customer Services
Western International Group (UK)
Great Next day delivery as mentioned…
Great Next day delivery as mentioned great product quality
23 avril 2026
Réponse de Geepas UK
Dear Parth,
Thank you for your fantastic feedback.
We’re really pleased to hear that your order arrived on time with next day delivery and that you’re happy with the product quality. It’s always great to know we’re meeting our customers’ expectations.
We truly appreciate your support and look forward to serving you again soon.
Kind regards,
Customer Services
Western International Group (UK)
Coffee maker
The parcel, professionally packed, came as promised. The coffee maker was excellent regarding its design and function. Its size is perfect for smaller kitchen.
Very pleased with its purchase.
23 avril 2026
Réponse de Geepas UK
Dear Gordana,
Thank you for your wonderful feedback.
We’re delighted to hear that your parcel arrived as promised and that you are pleased with the packaging. It’s great to know that the coffee maker met your expectations in both design and functionality, and that its size is a perfect fit for your kitchen.
We truly appreciate you taking the time to share your experience and are glad you’re happy with your purchase.
Kind regards,
Customer Services
Western International Group (UK)
Réponse de Geepas UK
Dear Stephen,
Thank you for your wonderful feedback!
We’re delighted to hear that you are happy with the fast delivery, quality of the knives, and the pricing. Your satisfaction means a lot to us.
We truly appreciate you taking the time to share your experience and look forward to serving you again.
Kind regards,
Customer Services
Western International Group (UK)
I written to customer service several…
I written to customer service several times and each time I’ve had no reply….
1 février 2026
Réponse de Geepas UK
Dear Ajad,
Thank you for your feedback.
We sincerely apologise for any inconvenience caused. We understand how frustrating it must be not to receive a response when you’ve reached out multiple times.
Upon reviewing, we can confirm that one of our agents has already replied to your query. However, it is possible that our response may have been filtered into your junk or spam folder. We kindly request you to check there.
If you are still unable to locate our reply, please contact us again, and we will ensure your concern is addressed on priority without any further delay.
Kind regards,
Customer Services
Western International Group (UK)
Amazing well known brand that is…
Amazing well known brand that is reliable, modern, good price
Most of my kitchen tools from Geepas
21 avril 2026
Réponse de Geepas UK
Hi Sara,
Thank you so much for your wonderful feedback.
We are pleased to hear that you consider Geepas a reliable and modern brand offering good value for money. It is especially encouraging to know that many of your kitchen appliances are from our range.
Your continued support is greatly appreciated. Please feel free to reach out to us if you require any assistance in the future.
Kind regards,
Customer Support Team
Geepas UK
I am bay blender and one fan I am happy…
I am bay blender and one fan I am happy with both product very good quality geepas customer service also good
25 avril 2026
Avis spontané
Réponse de Geepas UK
Dear Customer,
Thank you for your kind feedback.
We’re delighted to hear that you are happy with your blender and fan, and that you are satisfied with the quality of our products. It’s also great to know that you had a positive experience with our customer service.
Your support and appreciation mean a lot to us, and we look forward to serving you again in the future.
Kind regards,
Customer Support Team
Geepas UK
If I could give this zero stars
If I could give this zero stars, I would. It’s completely useless—stopped working in under a month and won’t even switch on. I need a quick caffeine fix as a busy mum, and this kettle can’t do the one job it’s meant to. Cheap rubbish. Avoid it. Lesson learned.
25 avril 2026
Avis spontané
Réponse de Geepas UK
Dear Claire,
Thank you for your feedback.
We are very sorry to hear about your experience and understand how frustrating this must be, especially when you rely on the product in your daily routine. Please accept our sincere apologies for the inconvenience caused.
Unfortunately, we were unable to locate any order details based on the information available. To assist you promptly and resolve this matter without delay, we kindly request you to contact our Customer Service team directly with your purchase details.
Once we receive the necessary information, we will investigate this on priority and work towards a suitable resolution for you.
Kind regards,
Customer Services
Western International Group (UK)
Excellent customer service, will buy form you again
I’ve been using this food processor for almost two years, and overall it has been a reliable and efficient kitchen appliance. It handles everyday tasks like chopping, blending, and mixing very well, and it has definitely made food preparation much easier for me.
Recently, I encountered an issue where the screw at the bottom of the jar started rotating, but the blade inside was no longer spinning. This was quite unexpected after such consistent use. However, I reached out to customer service, and I have to say they were very helpful and responsive throughout the process.
Although it took a little over a month to receive the replacement part, they did follow through and resolved the issue, which I really appreciate. Their support and commitment to fixing the problem made a big difference.
Thank you for your service — I’m happy with how this was handled, and I would definitely consider buying from you again.
27 février 2026
Avis spontané
Réponse de Geepas UK
Dear ElMaghraby,
Thank you for sharing your detailed feedback and for your continued trust in our product over the past two years.
We’re pleased to hear that the food processor has been a reliable and efficient part of your kitchen, making your daily food preparation easier. At the same time, we sincerely appreciate your patience regarding the issue with the jar and the time taken to receive the replacement part.
It’s encouraging to know that our customer service team was able to support you effectively and follow through to resolve the issue. Your acknowledgment of their efforts means a great deal to us.
We truly value your support and are glad we could turn your experience into a positive one. We look forward to serving you again in the future.
Kind regards,
Customer Support Team
Geepas UK
Geepas Electric blankets and 5 in 1 Blender
I bought Geepass electric blankets and 5 in 1 blender, it arrived earlier than expected. I had challenges with the 5 in 1 blender, contacted the customer service the assistant was Sreya MS, they were very helpful, responded to my queries within 1 working day. They also sent me a replacement part for my blender, thanks to the warranty. The electric blankets are working well. I would rate the customer service and Geepass product 100/100.
31 décembre 2025
Avis spontané
Réponse de Geepas UK
Hi Tuoyor,
Thank you for taking the time to share your detailed feedback.
We’re delighted to hear that your order arrived earlier than expected and that you are satisfied with your electric blankets. It’s also great to know that our customer service team, especially Sreya MS, was able to assist you promptly and effectively with your blender concern. Ensuring our customers receive timely support and benefit from their warranty is very important to us.
Your kind words and perfect rating truly mean a lot, and we’re glad we could provide you with a positive experience.
Thank you once again for your support.
Kind regards,
Customer Support Team
Geepas UK
Good price and quick delivery
18 avril 2026
Réponse de Geepas UK
Hi Allen,
Thank you for your feedback. We’re pleased to hear that you were happy with the quick delivery and found the product to be good value.
We’re delighted that our customer service team could assist you and resolve your query smoothly. Feedback like yours truly motivates us to keep improving and deliver the best service possible.
Kind regards,
Customer Support Team
Geepas UK
Réponse de Geepas UK
Hi Stella,
Thank you for your feedback. We’re pleased to hear that you were happy with the timely delivery.
We truly appreciate your kind words and are glad we could meet your expectations. Your feedback encourages us to continue providing efficient service.
Kind regards,
Customer Support Team
Geepas UK
6 Weeks Later and Order Still Not Fulfilled
I placed an order for two items on 12 March with next day delivery. Six weeks later, only one item has arrived (23 April), and it was delivered in damaged packaging. Customer service has been extremely poor and has not resolved the issue. This has been a very disappointing experience and I would strongly advise others to think twice before ordering.
23 avril 2026
Avis spontané
Réponse de Geepas UK
Dear Customer,
Thank you for taking the time to share your feedback.
We sincerely apologise for the inconvenience and disappointment caused by the delay in your order and the condition in which the item was received. We understand how frustrating this experience must have been and regret that the service provided did not meet your expectations.
Unfortunately, we were unable to locate your order details based on the information available within the review. To allow us to investigate this matter thoroughly and assist you without further delay, we kindly ask that you contact our Customer Service team directly at support@geepas.co.uk with your order details.
Once we receive the necessary information, we will prioritize your case and work towards a prompt and suitable resolution.
Kind regards,
Customer Services
Western International Group (UK)
Good mixer recommended
13 avril 2026
Réponse de Geepas UK
Dear Imtiaz Khan,
Thank you for your wonderful feedback!
We’re delighted to hear that you’re happy with the mixer and that it met your expectations. It’s always great to know our products are making a positive difference in your daily routine.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
Customer Support Team
Geepas UK
I got a geepas toaster last jan it is…
I got a geeppas toaster last jan it is burning everything I would not reccemend them
15 janvier 2026
Avis spontané
Réponse de Geepas UK
Dear Christine,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused.
We would like to inform you that one of our customer support agents has already contacted you via email regarding this matter and waiting for your response.
We kindly request that you respond to that email at your earliest convenience so we can assist you promptly and resolve this matter without further delay. Your satisfaction is our priority, and we’re here to help.
Kind regards,
Customer Support Team
Geepas UK
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