I stupidly put the lid for our brand new blender in the dishwasher, which subsequently ruined the lid. So I emailed Geepas asking for a new lid. Sreya, the customer service rep was exceptional, she wa... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered the fan on Monday with their next day delivery charges. To date, it has been 5 days, I have not received my fan. I requested their support team to cancel the order and refund my money, but t... Voir plus
Your Customer Service agent Sreya MS was very helpful from the start. She was quick with her replies, solving our problems and offering a replacement. I can only say well done to her and your company... Voir plus
L'entreprise a répondu
Although delivery took a little bit longer than expected I can't fault the quality of the fan I bought it's 3 settings keep the room really cool in this warm weather.
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'électroménager
- Magasin de plans de travail
- Grossiste en appareils électriques
- Entreprise d'électronique
- Magasin de matériel de cuisine
- Magasin d'aspirateurs
Écrit par l'entreprise
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Coordonnées de contact
Royaume-Uni
- geepas.co.uk
3,9
Bien
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
ordered a kettle over 12 months ago…
ordered a kettle over 12 months ago which failed,but was replaced without question,but unfortunately that failed too(something to do with the switch!) and lo and behold that was also replaced without question,so you cant do better than that!
27 avril 2026
Avis spontané
Réponse de Geepas UK
Dear Bernard,
Thank you for your feedback and for taking the time to share your experience.
We’re sorry to hear that you encountered issues with your kettle on more than one occasion, but we’re pleased that each time it was resolved promptly with a replacement. It’s great to know that you are satisfied with the level of support provided.
We truly appreciate your continued trust and support, and we’re always here should you need any further assistance.
Kind regards,
Customer Services
Western International Group (UK)
Really like the blender cheaper than…
Really like the blender cheaper than Tesco and other outlets plus free next day delivery.
28 avril 2026
Réponse de Geepas UK
Dear Farrukh,
Thank you for your kind feedback.
We’re really pleased to hear that you’re happy with your blender and that you found it at a better price, along with benefiting from the free next-day delivery service.
We truly appreciate your support and are glad you’re satisfied with your purchase.
Kind regards,
Customer Services
Western International Group (UK)
Best on the Market
Great Product. Took a chance as I had never heard of Geepas. Result great product better tha all the others I have used over he last 40 years. Good price as well
6 janvier 2026
Avis spontané
Réponse de Geepas UK
Dear Sam,
Thank you for your fantastic feedback.
We’re delighted to hear that you are very happy with the product and that it has exceeded your expectations. It’s especially great to know that it compares so positively with other products you have used over the years and that you find it good value for money.
We truly appreciate you taking the time to share your experience and thank you for your support.
Kind regards,
Customer Services
Western International Group (UK)
I have purchased Geepas Heavy Weight…
I have purchased Geepas Heavy Weight Iron Box, and its working good.
6 mai 2026
Avis spontané
Réponse de Geepas UK
Dear Chacko,
Thank you for your feedback.
We’re pleased to hear that your Geepas heavy weight iron box is working well and meeting your expectations. It’s great to know that you are satisfied with its performance and reliability for your everyday ironing needs.
We truly appreciate your support and are glad you are happy with your purchase.
Kind regards,
Customer Services
Western International Group (UK)
Good product for the price
Good product for the price , little noisy but overall good.
1 avril 2026
Avis spontané
Réponse de Geepas UK
Dear Rajesh,
Thank you for your feedback.
We’re glad to hear that you find the product good value for money. We appreciate your honest comment regarding the noise level and will ensure this is shared with the relevant team for review.
We’re pleased that overall you are satisfied with your purchase and thank you for your support.
Kind regards,
Customer Services
Western International Group (UK)
Réponse de Geepas UK
Dear Dave,
Thank you for your feedback.
We’re sorry to hear that the delivery took longer than expected. We understand how important timely delivery is and sincerely apologise for any inconvenience caused.
Please note that we do not operate our own in-house delivery service and therefore rely on third-party courier companies for deliveries. As a result, we do not have direct control over their day-to-day operations or delivery timelines. However, your feedback have been noted and will be shared with the relevant team for review.
If you require any further assistance, please feel free to contact us and we will be happy to help.
Kind regards,
Customer Services
Western International Group (UK)
Purchased a few items now for my cafe.
Purchased a few items now for my cafe.. Great quality and looks at a fantastic price.. Very fast dispatch and delivery time .. cannot fault and will be using in the future , Thanks
5 mars 2026
Avis spontané
Réponse de Geepas UK
Hello David,
Thank you for your kind feedback.
We’re delighted to hear that you’ve been happy with your recent purchases for your café and that you’re satisfied with the quality, pricing, and fast dispatch and delivery.
We truly appreciate your continued support and look forward to serving you again in the future.
Kind regards,
Customer Services
Western International Group (UK)
I recently purchased a battery light…
I recently purchased a battery light from Geepas and I’m quite happy with it. The build quality feels solid and it gives a good amount of brightness for everyday use.
The battery life is decent and lasts long enough for regular use, especially during power cuts. It’s also easy to charge and portable, which makes it very convenient.
Overall, it’s a reliable product for the price. I would recommend it to anyone looking for a simple and effective battery light.
6 mai 2025
Avis spontané
Réponse de Geepas UK
Dear Hayat Ullah,
Thank you for your detailed and kind feedback.
We’re delighted to hear that you are happy with your battery light and that it is meeting your expectations in terms of build quality, brightness, and overall performance. It’s also great to know that you find it convenient, portable, and reliable during power cuts.
We truly appreciate your recommendation and are glad you are satisfied with your purchase.
Kind regards,
Customer Services
Western International Group (UK)
never got my grinder mixer
i ordered grinder mixer back in march as a gift for my mother ,i never received the delivery i emailed them they never get back to me neither i got the refund its been more than 2 months i have emailed them again still no response .. do not order from them they are a biggest scammers .
10 mars 2026
Avis spontané
Réponse de Geepas UK
Dear Sana,
Thank you for your feedback.
We are very sorry to hear about your experience and understand how frustrating this situation must be. Please accept our sincere apologies for the inconvenience caused.
Upon reviewing the matter, we can confirm that one of our support agents has already contacted you regarding this issue and is currently awaiting your response. We kindly request you to reply to our email so that we can investigate this further and resolve the matter for you without any further delay.
We appreciate your patience and look forward to assisting you towards a suitable resolution.
Kind regards,
Customer Services
Western International Group (UK)
Great Vacuum at a good price
Great Vacuum at a good price. More powerful than a Henry.
5 septembre 2025
Avis spontané
Réponse de Geepas UK
Dear Anthony,
Thank you for your kind feedback.
We’re really pleased to hear that you’re happy with your vacuum cleaner and that it is performing well while offering great value for money.
We truly appreciate your support and are glad you’re satisfied with your purchase.
Kind regards,
Customer Services
Western International Group (UK)
GEEPAS 5 IN 1 wet and dry Mixer Grinder
I bought GEEPAS 5 IN 1 wet and dry Mixer grinder 2 month back through Amazon UK .
It’s powerful, easy to use, and handles everything from grinding spices to making smooth batters perfectly. The multiple jars are very useful, and the build quality feels solid. Great value for money—highly recommended!
6 mai 2026
Avis spontané
Réponse de Geepas UK
Dear Rohini,
Thank you for taking the time to share your feedback.
We’re delighted to hear that your 5-in-1 wet and dry mixer grinder is performing well and proving to be both powerful and easy to use for a variety of kitchen tasks. It’s great to know that the multiple jars are useful and that you are satisfied with the overall build quality and value for money.
We truly appreciate your recommendation and are glad you are happy with your purchase.
Kind regards,
Customer Services
Western International Group (UK)
The air fryer was everything
The air fryer was everything I had anticipated. Energy efficient and very versatile. The delivery was quite fast took
6 mai 2026
Avis spontané
Réponse de Geepas UK
Dear Joy,
Thank you for your kind feedback.
We’re delighted to hear that the air fryer met your expectations and that you find it energy efficient and versatile. It’s also great to know that you were pleased with the fast delivery.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Customer Services
Western International Group (UK)
I had a wonderful experience with you…
I had a wonderful experience with you and would be looking forward in the future purchasing from the company.
6 mai 2026
Avis spontané
Réponse de Geepas UK
Dear Lamin,
Thank you for your kind feedback.
We’re delighted to hear that you had a wonderful experience with us and truly appreciate your intention to shop with us again in the future.
We look forward to serving you again soon.
Kind regards,
Customer Services
Western International Group (UK)
Customer returning
AS a return customer I have confidence in all my dealings and have every confidence in returning to purchase new items
27 avril 2026
Avis spontané
Réponse de Geepas UK
Dear Doug Adam,
Thank you for your kind feedback and continued support.
We’re truly pleased to hear that you have confidence in your experiences with us and feel comfortable returning for future purchases. Your loyalty means a great deal to us.
We look forward to serving you again soon.
Kind regards,
Customer Services
Western International Group (UK)
Good service
Good service, bought a table top oven, cooks well, nice and compact, arrived the next day, really pleased with the product and the service
4 mai 2026
Avis spontané
Réponse de Geepas UK
Dear Suzan,
Thank you for your kind feedback.
We’re delighted to hear that you’re pleased with your table top oven and that it’s performing well for you with its compact and convenient design. It’s also great to know the next-day delivery and overall service met your expectations.
We really appreciate your support and are glad you’re happy with your purchase.
Kind regards,
Customer Services
Western International Group (UK)
Great choice in buying directly from company website
Great choice in buying directly from the company website in order to avoid e-commerce charges and profitable deals directly from company with great offers and discounts. I got benefited and geepas company is offering range of product and providing offers. Delivery was also instantly done. Only one order I did and the experience was amazing. My heating system stopped working in peak winter and this order was instantly done which made me more happy.
30 novembre 2025
Avis spontané
Réponse de Geepas UK
Dear Jayachandra,
Thank you for your wonderful and detailed feedback.
We’re delighted to hear that you had a smooth experience purchasing directly from our website and were able to benefit from our offers and discounts. It’s especially rewarding to know that the prompt delivery helped you during a time of need with your heating system.
Your kind words and support mean a lot to us, and we’re pleased that your experience with us was so positive. We look forward to serving you again in the future.
Kind regards,
Customer Services
Western International Group (UK)
Réponse de Geepas UK
Dear Susan,
Thank you for your kind feedback.
We’re pleased to hear that your order was delivered on time and that you are happy with the product quality.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Customer Services
Western International Group (UK)
Never had a problem with the products…
Never had a problem with the products or the company, always satisfied with service and product's
9 mai 2025
Avis spontané
Réponse de Geepas UK
Dear Kenneth,
Thank you for your kind feedback.
We’re delighted to hear that you’ve consistently had a positive experience with both our products and service. Your continued satisfaction means a great deal to us.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Customer Services
Western International Group (UK)
I had bought a Mixie got it replaced…
I had bought a Mixie got it replaced when I reported a fault over the email within the warranty window.
6 mai 2026
Avis spontané
Réponse de Geepas UK
Dear Surendran,
Thank you for your feedback.
We’re glad to hear that your mixer was replaced promptly after you reported the fault within the warranty period. It’s good to know the issue was resolved for you.
We appreciate your support and are always here should you need any further assistance.
Kind regards,
Customer Services
Western International Group (UK)
A Great service
I found the experience to be easy to manage and the order is being completed with real time information on the delivery
29 avril 2026
Réponse de Geepas UK
Dear Douglas,
Thank you for your kind feedback.
We’re delighted to hear that you found the ordering process easy to manage and that you were kept well informed with real-time delivery updates. Providing a smooth and transparent experience is very important to us.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Customer Services
Western International Group (UK)
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