Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Incredible customer service. Placed an order and was kept updated throughout the entire process. Delivery was extremely quick, product is really good and I was getting responses from emails very quick... Voir plus

Noté 5 sur 5 étoiles

Really impressed with this company. Friendly and informative customer service on the phone. Air circulator fan in stock. Easy to order online. Next day delivery is an amazing service. Product arrived... Voir plus

Noté 5 sur 5 étoiles

If this company was running the country we would be a world leader again! Shocked /delighted that my Sunday night order was here by Tuesday lunchtime Well packaged but there was a small amount of... Voir plus

Noté 5 sur 5 étoiles

First time using GHE Direct. I purchased the hailea HC 500a chiller, had slight damage to the unit. Not GHE's fault, it was a manufacturer fault. Wow, what a company. Spoke to Andy and T... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipements hydroponiques

Écrit par l'entreprise

Long established family run business (est 2000) selling only the best horticultural products in the UK. With specialist hydroponic, gardening and ventilation departments we have the experience to provide solutions across many industries. Our exceptional customer service means we stand out head and shoulders above our competitors, both in store and online, ensuring our customers get the best advice and experience. GHEDirect has worked with many large and small scale horticultural projects across the globe including a government reforestation programme and the set up of large scale nurseries in Borneo as well as being a preferred supplier to the top Universities in the UK.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

686 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(686)

270 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The service from Ghe was good

The service from Ghe was good , unfortunately the next day delivery failed but that was not down to Ghe but the courier. The packaging was very well done and the product arrived in good condition. My only concern was that the courier used consider my address as being a remote Scottish mainland while other couriers don’t, which incurred an extra fee of £10.00.I live about 1 mile from the A90 junction with A94 and certainly cannot understand why this is considered remote. Ghe kept me informed of the delay and I certainly recommend them to any potential customers in future.

7 mai 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

Thanks so much Raymond for your review. Your issue with the 'remote scottish mainland' is something that we do hear and do understand your frustration. Perhaps remote is not the right word to use as it relates more to the distance from the depots in Scotland than your position within Scotland, your 'local' depot is 40 miles away. Please know that we only pass on the surcharge we are charged, we cover the cost of the actual delivery.

Noté 5 sur 5 étoiles

ordered a large propogator via my phone…

ordered a large propogator via my phone on the friday afternoon and the propogator was with me within 24 hours, excellant service

1 mai 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

Now thats what I call service! Thanks so much for the 5 stars Andrew.

Noté 5 sur 5 étoiles

Very positive experience

Very positive experience with GHEDirect, great company to deal with. Small problem with delivery quickly dealt with by friendly real people. Product arrived (not used yet) very well packed and protected. Will definitely be a return customer, it is nice to have someone to talk to, make all the difference. Looking forward to using my new Vitopod.

7 mai 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

Thanks so much for the review Chris, we love speaking to our customers! Good luck with the Vitopod

Noté 5 sur 5 étoiles

Great service Fast delivery

Great service, made order on a Friday afternoon of a bank holiday weekend, not expecting delivery until after the bank holiday monady. To my surprise the order was delivered the next day, a Saturday around 11:30am, so from my order to delivery it took less than 24 hours. A+ Service, thanks.

2 mai 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

Now that is impressive! So glad your order was delivered nice and quick for you and in time to use over the bank holiday weekend, result!

Noté 5 sur 5 étoiles

Good experience

Happy with the price. Product well packaged and arrived promptly

22 avril 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

Thanks for the 5 star review Sharon, we appreciate it.

Noté 5 sur 5 étoiles

Good quality pots

Good quality pots, price and delivery

27 avril 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

Thanks Paul, glad you were happy with the quality - our motto is 'stock quality products, offer quality advice' so glad you concur.

Noté 5 sur 5 étoiles

Excellent pricing, fast delivery

Excellent pricing, I bought some branded greenhouse tube heaters at significantly less than other vendors are currently offering and delivery was free. Ordered later afternoon, well past the cutoff time and they were still dispatched and delivered next day. Packaging was good so everything arrive in perfect conditon.

28 avril 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

So glad to hear your parcel arrived next day, even when ordered after our cut off time - we will always endeavour to get every order out received before our courier turns up.

Noté 5 sur 5 étoiles

GREAT SERVICE

Called GHE about greenhouse lights because we did not have a glue as to what was needed or best. We were given some great genuine advice as to which ones would suit. Came next day! VERY IMPRESSED and PLEASED.
WOULD HIGHLY RECOOMEND. All the best John,

23 avril 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

Thanks so much John, glad we could help, all the best with your gardening endeavours!

Noté 4 sur 5 étoiles

Was hoping for flow values in the mls /…

Was hoping for flow values in the mls / minute range to aid with greenhouse drip watering. I feel that what i now have is for much larger waterings …. L/hr . My battery and demand is only in the region of 1-2 l / 24hrs.
My fault for not reading in depth, otherwise a nice piece of kit !

Best wishes. G.

25 avril 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

Thanks for your feedback George, hopefully you have found another use for it in your garden, as it is a good bit of kit, alternatively you are welcome to send it back for a refund. Feel free to give us a call and we can help you find a solution to your problem, we've had a think here.

Noté 5 sur 5 étoiles

Quality of service was excellent

Quality of service was excellent, value of goods I purchased were competitive, it was great to deal with a company who listened to your questions and replied without scripted answers they have a great range of products, they advised delivery and were right on time first time I've used these will definitely use again I can strongly recommend them I don't often write reviews but these are worth knowing about

24 avril 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

Thanks so much for the lovely review Mel, this really means a lot to us. Glad we could spur you in to writing such a great review, we appreciate you.

Noté 5 sur 5 étoiles

Excellent service

Excellent service . Responded immediately to a problem caused by the courier . Will definitely use them again .

23 avril 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

Thanks for the 5 stars Aleksandra, whilst nearly all our deliveries do arrive as expected, there is inevitably some times when there are delays....its how its handled that makes the difference, and we are so pleased you were happy.

Noté 5 sur 5 étoiles

Excellent

Excellent, speedy service. Product seems excellent.

24 avril 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

Thank you Mr and Mrs Willett for the 5 star review, we appreciate it.

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐

Website easy to use, good prices and fast delivery 5⭐

15 avril 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

Thanks so much Jordan for the 5 stars

Noté 5 sur 5 étoiles

Top notch

Needed some extra trays for my plants in the greenhouse. Shipped around and found that GHE Direct were the cheapest. For the price I was expecting the plastic to be thin and brittle like some others I bought elsewhere in the past. Much to my surprise the quality is top notch, thicker plastic and much more sturdier. The trays arrived quickly and were really well wrapped in cardboard and bubble wrap. Now I don't usually like the use of bubble wrap for packing but because the trays are large the long length of bubble wrap used makes a great blanket for my seedlings to protect from the cold. So win win all round. I will definitely be buying from GHE Direct again. Thank you.

15 avril 2026
Avis spontané
Logo de ghedirect.co.uk

Réponse de ghedirect.co.uk

Thanks so much for the review Mat, glad you were able to make use of the bubble wrap - its a necessary evil we have to work with but, like you, we hope our customers will reuse it in the garden for plant protection.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus