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Lisez les avis des autres

Noté 5 sur 5 étoiles

Incredible customer service. Placed an order and was kept updated throughout the entire process. Delivery was extremely quick, product is really good and I was getting responses from emails very quick... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really impressed with this company. Friendly and informative customer service on the phone. Air circulator fan in stock. Easy to order online. Next day delivery is an amazing service. Product arrived... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

If this company was running the country we would be a world leader again! Shocked /delighted that my Sunday night order was here by Tuesday lunchtime Well packaged but there was a small amount of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time using GHE Direct. I purchased the hailea HC 500a chiller, had slight damage to the unit. Not GHE's fault, it was a manufacturer fault. Wow, what a company. Spoke to Andy and T... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements hydroponiques

Écrit par l'entreprise

Long established family run business (est 2000) selling only the best horticultural products in the UK. With specialist hydroponic, gardening and ventilation departments we have the experience to provide solutions across many industries. Our exceptional customer service means we stand out head and shoulders above our competitors, both in store and online, ensuring our customers get the best advice and experience. GHEDirect has worked with many large and small scale horticultural projects across the globe including a government reforestation programme and the set up of large scale nurseries in Borneo as well as being a preferred supplier to the top Universities in the UK.


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4,9

Excellent

TrustScore 5 sur 5

689 avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(689)

274 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Top notch

Needed some extra trays for my plants in the greenhouse. Shipped around and found that GHE Direct were the cheapest. For the price I was expecting the plastic to be thin and brittle like some others I bought elsewhere in the past. Much to my surprise the quality is top notch, thicker plastic and much more sturdier. The trays arrived quickly and were really well wrapped in cardboard and bubble wrap. Now I don't usually like the use of bubble wrap for packing but because the trays are large the long length of bubble wrap used makes a great blanket for my seedlings to protect from the cold. So win win all round. I will definitely be buying from GHE Direct again. Thank you.

15 avril 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much for the review Mat, glad you were able to make use of the bubble wrap - its a necessary evil we have to work with but, like you, we hope our customers will reuse it in the garden for plant protection.

Noté 5 sur 5 étoiles

Good quality

Delivered next day as promised. Excellent quality, which you'd expect for the cost. Got back to me on a Sunday after I managed to get the construction wrong!

11 avril 2026
Avis spontané
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Réponse de ghedirect.co.uk

Hi Paul, thanks so much for the review - glad you were able to sort the construction out.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service and really good price. Bought the large Vitopod propagator with extension and lights. Even though it is April I have already made good use with seeds germinating more quickly and with a higher success rate than my old propagator.

7 avril 2026
Avis spontané
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Réponse de ghedirect.co.uk

So pleased to hear the vitopod and lights are helping to speed up the germination process, thanks for the feedback, we appreciate it.

Noté 5 sur 5 étoiles

Great first shop here!

I ordered some garden trays, spray bottle, scoop and a watering can. They arrived the next morning! The website worked well, the prices were very good value and the products are really great quality. Packaging is recyclable/reusable. Thanks very much.

10 avril 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much for the review Susan, we are so pleased you are happy with your purchase. We look forward to helping you again soon.

Noté 5 sur 5 étoiles

Have ordered from ghe direct a good few…

Have ordered from ghe direct a good few times recently. Firstly their prices are probably the best! They have pretty much anything you could want in stock, delivery is next day 👌 and their customer service is spot on. Thanks ghe I'm sure I'll be ordering again soon.

6 avril 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much Mr Marshall, we look forward to seeing further orders from you!

Noté 5 sur 5 étoiles

Great Service

Goods arrived quickly, l easy to install and do the job they were designed for. Heat mat, insulation and thermostat now giving my tomato plants a nice warm bed at night

3 avril 2026
Avis spontané
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Réponse de ghedirect.co.uk

So glad your tomatoes now have a nice warm bed for night time!

Noté 5 sur 5 étoiles

Who needs Amazon?

Who needs Amazon?! GHE have helpful people who answer your call directly, and delivery is so prompt! I've bookmarked this website now.

20 mars 2026
Avis spontané
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Réponse de ghedirect.co.uk

Wow, what great 5 star feedback......Amazon who????

Noté 5 sur 5 étoiles

Prompt delivery

Easy ordering process, prompt delivery and everything arrived in good condition

1 avril 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thank you Len for your review, we appreciate you taking the time to leave us 5 stars.

Noté 5 sur 5 étoiles

Super service!

This is the third time I have ordered from these guys and the service has always been excellent, with prompt, well packaged delivery. Highly reccomended.

24 mars 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much Kay, service is so important to us, so great to hear such positive feedback.

Noté 5 sur 5 étoiles

I ordered 36 plant pots one evening and…

I ordered 36 plant pots one evening and they were delivered the following morning, having paid no extra for such swift and efficient delivery. Well priced too and yes I will Definitely use them again!

27 mars 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much Emma, all our orders go out on a next day delivery service - no extra cost - and if you spend over £75 - delivery is free and still next day!

Noté 5 sur 5 étoiles

Very friendly and professional service

Very friendly and professional service. I made a bit of a mess with my order so I called the customer service team. They were extremely helpful and sorted everything out straight away. My order was delivered the next day as promised.

1 avril 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks for the 5 stars Arek, we appreciate you.

Noté 3 sur 5 étoiles

Vitopod large ordered and although…

Vitopod large ordered and although relatively happy with the item. It does have flaws. No sides meet the lids correctly or the base. I have contacted GHE directly but still awaiting an outcome. This review will be improved depending on the outcome from my defective item

26 mars 2026
Avis spontané
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Réponse de ghedirect.co.uk

Hi James, I believe we have resolved the issue with your propagator, replacing the complete unit for you.

Noté 5 sur 5 étoiles

Great service

Great service. Package arrived promptly and extremely well wrapped. Customer service was excellent and information regarding delivery was very good.

28 mars 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much for the 5 stars Barry.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, quality product promptly delivered. Even with the manual install tool it was easy to get each ground screw to depth.

1 mars 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much for the 5 stars

Noté 5 sur 5 étoiles

Such a good company , can't praise them enough!

After ordering online I rang the company to say where to leave the parcel if I was out, the lady I spoke to was ever so helpful and friendly and efficient.This and the fact that the heat mat and insulated pad arrived two days later was just amazing. Such a good company, lovely people to deal with can't praise them enough. Am using them again.

24 mars 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much for the review Jackie, my apologies for the late response.

Noté 5 sur 5 étoiles

Great price, great service, great quality

I’ve ordered a number of different products from GHE direct and I’ve always been really pleased with the price, speed of delivery and quality.

28 mars 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much, if only I could respond to reviews as quickly as we process your orders!

Noté 5 sur 5 étoiles

Good price plus available spare parts

Needed spare fixings and an additional layer for my vitopod propagator. Compared to other suppliers, good price. Also able to provide spare fixings which I couldn’t find elsewhere. This isn’t a cheap product so very pleased to get sorted.
Arrived safely next day (mind you, I’d have waited longer for lower delivery price!!)

23 mars 2026
Avis spontané
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Réponse de ghedirect.co.uk

Thanks so much for the review Lesley, glad you were able to source the parts you needed for your vitopod. With regards to a longer delivery window for a lower price - we find that parcels that have gone on a longer service seem to get 'kicked around' the depot for a few more days - something we don't want our parcels being subjected to - and the price was hardly any different.

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