I bought some GHE StringyThingys from another supplier and the canes supplied were not compatible. I enquired using the StringyThingy contact chat and the gentleman who responded was amazing.... Voir plus
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Incredible customer service. Placed an order and was kept updated throughout the entire process. Delivery was extremely quick, product is really good and I was getting responses from emails very quick... Voir plus
L'entreprise a répondu
Really impressed with this company. Friendly and informative customer service on the phone. Air circulator fan in stock. Easy to order online. Next day delivery is an amazing service. Product arrived... Voir plus
L'entreprise a répondu
If this company was running the country we would be a world leader again! Shocked /delighted that my Sunday night order was here by Tuesday lunchtime Well packaged but there was a small amount of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Long established family run business (est 2000) selling only the best horticultural products in the UK. With specialist hydroponic, gardening and ventilation departments we have the experience to provide solutions across many industries. Our exceptional customer service means we stand out head and shoulders above our competitors, both in store and online, ensuring our customers get the best advice and experience. GHEDirect has worked with many large and small scale horticultural projects across the globe including a government reforestation programme and the set up of large scale nurseries in Borneo as well as being a preferred supplier to the top Universities in the UK.
Coordonnées de contact
Royaume-Uni
- ghedirect.co.uk
4,9
Excellent
695 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great service from this company
Great service from this company
Slight problem with order but contacted me straight away and kept me very informed and all was delivered well packaged !
Highly recommended !
31 janvier 2026
Avis spontané
Réponse de ghedirect.co.uk
Thanks so much Darren, we will always inform you if there is any issue or delay on your order. Its so annoying if you sit in all day waiting for a delivery to find out they haven't even sent it yet, that won't happen with us!
Good quality product
Good quality product, great price, fast shipping, well packed and responsive customer service.
5 février 2026
Avis spontané
Réponse de ghedirect.co.uk
Thanks so much Wesley for the review
Customer service is second to none
Customer service is second to none……what company do you know that remembers a conversation with a customer a year later and the customer’s first name off the top of their head! Gives a customer confidence they are listened to and inspires you to go back again and again.
5 février 2026
Avis spontané
Réponse de ghedirect.co.uk
Deborah, is that you? Thanks so much for the 5 stars, we love speaking to our customers, and the special ones we remember!
Really top quality product delivered on…
Really top quality product delivered on time and works perfectly.
Website really easy to navigate too !!
6 février 2026
Avis spontané
Réponse de ghedirect.co.uk
Thanks so much Ann, lovely to hear
I phoned to make a stock enquiry
I phoned to make a stock enquiry. I was blown away as I spoke to a real human who was able to answer all my questions. Phone call done order made and my products arrived within 2 days.
Really well packed and communicated very well
I am a customer for the foreseeable future.
30 janvier 2026
Avis spontané
Réponse de ghedirect.co.uk
Thanks so much Joel, this is really nice to hear. You always get the human touch with us :)
been using this company for a few years…
been using this company for a few years now.
same service every time.
Excellent delivery
Excellent products.
Excellent excellent prices!!
28 janvier 2026
Avis spontané
Réponse de ghedirect.co.uk
Ah ha! Kevin, recognise that name! thanks so much for your continued patronage of our business. We appreciate you.
Placed order,quick replay
Placed order,quick replay. Order was processed and delivered next day. You can't ask for more than that. Excellent service
29 janvier 2026
Avis spontané
Réponse de ghedirect.co.uk
Thanks so much Ronnie, really nice to hear.
Réponse de ghedirect.co.uk
Thanks for the 5 stars
Excellent company
The order was delivered the next day and was well packaged. The vitopod was exactly what I ordered
30 janvier 2026
Avis spontané
Réponse de ghedirect.co.uk
Thanks so much Amanda, I hope the Vitopod is living up to expectations for you.
Réponse de ghedirect.co.uk
Thanks Andrew, really appreciate this
Used GHE direct for the first time
Used GHE direct for the first time, very impressed one of the products I ordered wasn't in stock but they got it in and Helen kept me updated very nice to have such Great customer service Thanks to you all will definitely be using again.
27 janvier 2026
Avis spontané
Réponse de ghedirect.co.uk
Thanks David, this is the service you will always receive from us, good old fashioned great customer service.
Great experience
Rang me because the item I oderered had become out of stock. Offered an alternative that was cheaper and better. It arrived prompty and was carefully packed.
18 décembre 2025
Avis spontané
Réponse de ghedirect.co.uk
Thanks for the 5 stars John
Really quick delivery
Really quick delivery, good communication and service. Item exactly as expected.
23 janvier 2026
Avis spontané
Réponse de ghedirect.co.uk
Thanks for the 5 stars Rachel, glad we met your expectations.
Excellent service
Excellent service, great product and super fast delivery, no complaints whatsoever.
23 janvier 2026
Avis spontané
Réponse de ghedirect.co.uk
So glad to hear this Mr Carter, thank you for the 5 stars.
Excellent service
Excellent service, thanks guys. Quick delivery and reasonable price for items. Well worth having a look on the website, you won't be disappointed, I promise
26 janvier 2026
Avis spontané
Réponse de ghedirect.co.uk
Thanks Vicky, and if you ever can't find what you are looking for, give us a call as we will probably be able to source it.
Réponse de ghedirect.co.uk
Thanks so much Adrian :)
Réponse de ghedirect.co.uk
Phew, glad to hear, always like a happy customer :)
It's very Good Ok.
24 janvier 2026
Avis spontané
Réponse de ghedirect.co.uk
Thanks so much for the 5 stars Zbigniew
Great company good prices excellent delivery service
Great company! Good prices and a very fast delivery service. Your goods when they arrive will undoubtedly have fragile tape on the outside of the plain brown boxes they are delivered in. Even if you could build a house with the contents, it’ll still have fragile tape on.
When you open the box, pretty much everything will be bubble wrapped. Once you open the bubble wrap, if you’ve ordered any fluids, they will also have helpfully taped up the cap just in case it could possibly leak. These are all good things by the way!
I’ve used these guys many times and the service has always been fantastic
20 janvier 2026
Avis spontané
Réponse de ghedirect.co.uk
Thanks so much for the review Chris, we like to ensure your goods arrive in perfect condition first time!!!
Loved my orchid pots
Loved my orchid pots, very good for price. Shame they didn’t get delivered to my address by overnight courier. I had to go looking for them and show home owner door photo to prove the delivery was for me not them. Not what I expected to spend doing on a Saturday morning.
17 janvier 2026
Avis spontané
Réponse de ghedirect.co.uk
Our apologies Wayne that you had to go searching for your parcel. We had specifically instructed the courier NOT to leave with a neighbour. We will be feeding this back to your local depot to ensure drivers always follow the instructions on the parcels. Glad to hear you love your pots though, that's great news!
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