If anyone deserves 5 stars Gift Soul is at the top of my list! My sister in law absolutes loved her plaque of her and my brother. The delivery time was stellar, I couldn't believe it was finished and... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The Christmas ornament arrived so well wrapped! It’s apparent the company takes care to keep the package safe. It is beautiful and very well made. I look forward to giving it to my granddaughter and... Voir plus
L'entreprise a répondu
Received the products I purchased and absolutely love them. Two of my grandchildren were married recently and I purchased the First Christmas Married ornaments with their names and the date they we... Voir plus
I ordered the smaller Christmas tree decoration as I thought the larger one too big for the tree. It was easy to order and pay for and was delivered when they said it would. The decision to buy w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
WELCOME TO GIFTSOUL™! GiftSoul™ creates personalized gifts designed to celebrate love, family, friendship, and life’s meaningful moments. We believe every gift should feel thoughtful, personal, and made with care. From custom keepsakes to unique everyday gifts, our goal is to help customers express their feelings in a simple but memorable way. Each order is created with attention to detail, so it can bring joy to both the giver and the recipient. We’re grateful for every customer who chooses GiftSoul™ and truly value honest feedback. Your reviews help us improve our products, service, and overall shopping experience. Thank you for being part of the GiftSoul™ community.
Coordonnées de contact
Etats-Unis
- contact@giftsoul.co
- giftsoul.co
4,2
Bien
128 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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From ordering the item to it being…
From ordering the item to it being delivered, all went well & it was delivered when they said it would be delivered
31 juillet 2026
Avis spontané
Item arrived in timely manner but felt…
Item arrived in timely manner but felt the picture advertised and what was received were poles apart. The advertised picture made the item look quite a chunky piece what was received was a plain bit of wood with picture put on, very flimsy and I do not feel was value for the £22 spent, just disappointed!
30 juillet 2026
Avis spontané
Réponse de Giftsoul
Hi Lesley, we’re sorry to hear that the product did not meet your expectations. We aim to provide full descriptions and detailed images on each product page so customers can get a clear and realistic view before purchasing. Please email us at review@giftsoul.co with your order number and photos of the item so we can verify your purchase, investigate the concern, and support you further.
— Giftsoul™ Customer Service
Absolutely beautiful
Absolutely beautiful! The plaque has been received in good time and the quality of the picture is outstanding. It was such a joy to gift it to my husband. I strongly recommend this site if you want to buy someone a meaningful gift.
1 août 2026
Avis spontané
I received my order
I received my order, the frame is very flimsy and the clasp that holds the picture in place is faulty and comes undone easily so if hung up it opens and picture falls out and the frame is dented, for £25+ it's not the quality I expected and cannot give as the gift I wanted to
31 juillet 2026
Avis spontané
Réponse de Giftsoul
Hi Nicola, we’re truly sorry that the frame arrived damaged and did not meet your expectations. We’ll continue supporting you directly via email and carefully review the issue with the clasp and dented frame. Please rest assured that we’re committed to making this right for you.
— Giftsoul™ Customer Service
Love at First sight
The picture of myself, my wife and my great granddaughter visiting her for the first time is now something we'll enjoy for the rest of our lives!!!
The quality is fantastic!!!! Thank you
1 août 2026
Avis spontané
Absolutely delighted with what we…
Absolutely delighted with what we received, good quality and quick delivery and is now hanging on my kitchen wall.
1 août 2026
Avis spontané
Nice item,it took longer than I thought…
Nice item,it took longer than I thought (10 days)to be delivered i should have realised that but it's here and is what i thought it would be.
1 août 2026
Avis spontané
Arrived safely expected it to be a bit…
Arrived safely expected it to be a bit more robust just looks like a plaque wanted something special for an 18th keepsake but was a bit disappointed how it looked compared to the picture a bit flimsy
1 août 2026
Avis spontané
Réponse de Giftsoul
Hi Alma, we’re sorry the item did not feel as robust or special as you expected for the occasion. We provide detailed descriptions and images on the product page to give customers the clearest possible view before purchase. Please email us at review@giftsoul.co with your order number and photos of the item so we can verify your purchase, investigate further, and assist you properly.
— Giftsoul™ Customer Service
Received my order yesterday and when I…
Received my order yesterday and when I opened the package I wasn’t disappointed. Very cute and I know our granddaughter will love it.
31 juillet 2026
Avis spontané
Easy ordering and lots of choice to…
Easy ordering and lots of choice to personalise your gift. Delighted with the outcome and it was packaged well, thank you.
Disappointed the delivery guy from relay, didn’t have the sense to open the gate, just shouted my Husband from 25 feet away.
But overall good experience.
30 juillet 2026
Avis spontané
The quality is disappointing for the…
The quality is disappointing for the price. More hype than substance.
1 août 2026
Avis spontané
Réponse de Giftsoul
Hi Jasmine, we’re sorry to hear that the product did not meet your expectations. We aim to provide full descriptions and detailed images on each product page so customers can get a clear and realistic view before purchasing. Please email us at review@giftsoul.co with your order number and photos of the item so we can verify your purchase, investigate the concern, and support you further.
— Giftsoul™ Customer Service
It is a very nice sign and my wife…
It is a very nice sign and my wife loved her gift. Considering it came from the other side of the Earth, it got here within a decent time frame. It was packaged well and come in perfect condition. We have already hung it up on our deck.
31 juillet 2026
Avis spontané
Item arrived Bent
30 juillet 2026
Avis spontané
Réponse de Giftsoul
Hi Gregory,
We’re truly sorry your item arrived bent. We’ve sent you a follow-up email so we can review the issue and assist you directly.
Please check your inbox, including your spam or junk folder. We’ll make sure this is handled properly and do our best to make things right.
Regards,
Giftsoul™
My wife loves it
30 juillet 2026
Avis spontané
I'm not very happy with gift
I'm not very happy with gift, very flimsy easily breakable , it was supposed to be for a birthday present for my Granddaughter.
30 juillet 2026
Avis spontané
Réponse de Giftsoul
Hi Veronica,
We’re very sorry to hear that the item did not meet your expectations, especially as it was intended to be a birthday gift for your granddaughter.
Our support team will reach out to you by email shortly to review the issue and assist you with a suitable solution. Please check your inbox, including your spam or junk folder. We appreciate the opportunity to make this right.
Regards,
Giftsoul™ Team
Pressie time ....
Just as I imagined. Purchased for a birthday present for an avid reader, so hope its well received. Can't imagine it won't be.
31 juillet 2026
Avis spontané
Absolutely beautiful 😍 As shown on the…
Absolutely beautiful 😍 As shown on the internet!
Delivered on time with excellent tracking service keeping me updated!!! Thank you 🙏
29 juillet 2026
Avis spontané
Absolutely beautiful
OMG I am so in love with the picture, it's absolutely gorgeous.
This is a gift for my brother and sister-in-law who just completed their 50th anniversary. I can't wait to see their reaction!
24 juillet 2026
Avis spontané
The T-shirt is absolutely lovely and…
The T-shirt is absolutely lovely and better than I expected! Myself and my husband cannot wait to wear it when we go on an upcoming cruise. Finally, it arrived super fast within five days of ordering it. Thank you for the awesome product and service!
22 juillet 2026
Avis spontané
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