It was very easy to organise. The only issue was that the vouchers went into the recipient’s spam mail. Which meant I had to check they’d received them. The mail address appears spammy it seems.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Bought and payed for adidas voucher and was never there still waiting on refund after 5 days not good enough
L'entreprise a répondu
The Voucher wasn't as I expected. I had written a personal message for the person it was intended for, but the message began Hello F..... (my own name)
L'entreprise a répondu
It was a seamless purchase and glad to have had options to work through. Only problem is that the voucher went to the recipient's spam which may be a problem for more people.
L'entreprise a répondu
3,8
Bien
46 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Gift Voucher Experience
The gift voucher request was received promptly and issued to terms.....
16 août 2026
Réponse de giftvouchers.co.uk
Hi Chris and Margaret Pond,
Thank you for your feedback! We are pleased to hear that your request was handled promptly, and that everything was processed smoothly.
For further assistance, please contact our customer support team at support@giftvouchers.co.uk.
With kind regards,
Janice – Team Giftvouchers.co.uk
(sent via mail)
no problems,would use again.
12 août 2026
Réponse de giftvouchers.co.uk
Hi Stephen Wilkes,
Thank you for your feedback! We are glad to hear everything went smoothly and that you would use our service again.
We look forward to helping you again in the future.
For further assistance, please contact our customer support team at support@giftvouchers.co.uk.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
Easy process
12 août 2026
Réponse de giftvouchers.co.uk
Hi Bob,
Thank you for your lovely review! We are delighted to hear that you found the process easy and straightforward. We always aim to make purchasing and sending gift cards as simple and convenient as possible. We hope the gift card is enjoyed, and we look forward to assisting you again in the future.
For further assistance, please contact our customer support team at support@giftvouchers.co.uk with your order details, and we will be happy to look into this for you.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
Voucher received by recipient whilst I…
Voucher received by recipient whilst I was chatting to his wife, within 20 minutes
11 août 2026
Réponse de giftvouchers.co.uk
Dear Wendy,
Thank you for your fantastic five-star review! We are delighted to hear that the voucher arrived with the recipient within 20 minutes. We hope they enjoy it!
Best regards, Bonnie
Réponse de giftvouchers.co.uk
Dear John,
Thank you for your wonderful review! We are delighted to hear you received great service. Enjoy your gift card!
Best regards, Bonnie
Was very easy to download and follow
Was very easy to download and follow. I would certainly use again.
8 août 2026
Réponse de giftvouchers.co.uk
Good day,
Thank you for sharing your feedback. We are delighted to hear that you found the voucher easy to download and follow, and we really appreciate that you would use our service again.
We hope to welcome you back for your future gifting needs.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we’ll be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
The speed and ease of ordering online.
1 août 2026
Réponse de giftvouchers.co.uk
Hi L. Murray,
Thank you for sharing your feedback. We are delighted to hear that you found ordering online quick and easy.
We hope you will consider us again for your future gifting needs.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we will be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
Réponse de giftvouchers.co.uk
Hi Sara Lane,
Thank you for sharing your feedback. We are delighted to hear that you found the process easy and quick.
We really appreciate you taking the time to share your positive experience with us.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we will be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
Réponse de giftvouchers.co.uk
Hi Julia,
Thank you for sharing your feedback. We are delighted to hear that you enjoyed the wide range of options available and found our website easy to use.
We really appreciate your positive comments and are pleased that you had a smooth experience with us.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we will be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
It was a seamless purchase and glad to…
It was a seamless purchase and glad to have had options to work through. Only problem is that the voucher went to the recipient's spam which may be a problem for more people.
25 juillet 2026
Réponse de giftvouchers.co.uk
Hi Tchiyiwe T. Chihana,
Thank you for sharing your feedback. We are pleased to hear that you found the purchase seamless and appreciated having a range of options to choose from.
We are sorry to hear that the voucher was initially filtered into the recipient’s spam folder. Email filtering is managed by the recipient’s email provider, so unfortunately this is outside our control. We appreciate you highlighting this, as it may be helpful for other customers to know to check their spam or junk folders if they are expecting a voucher.
If you need any further assistance, please contact us at support@giftvouchers.co.uk and we will be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
An Ideal birthday present.…
Easy to purchase as a family birthday present which my eldest son was very pleased to receive!
29 juillet 2026
Paid £20 and inly have one voucher
Paid £20 and inly have one voucher, please send me the voucher for £20 that I have paid for
30 juillet 2026
Réponse de giftvouchers.co.uk
Hi Mrs. Bellew,
Thank you for sharing your feedback. We understand how frustrating it must have been to experience a delay with your digital purchase and then have to follow up several times.
Digital gift cards are normally sent shortly after purchase, usually within an hour. In some cases, delivery can be affected by email providers filtering or blocking voucher emails, which is unfortunately beyond our control.
We are sorry the process did not go as smoothly as expected. If you need any further assistance, please contact us at support@giftvouchers.co.uk with your order details, and we’ll be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
Poor delivery time on digital purchase.
Poor delivery time on digital purchase.
Required numerous emails to chase up.
Do not use.
25 juillet 2026
Réponse de giftvouchers.co.uk
Hi Karen,
Thank you for sharing your feedback. We understand how frustrating it must have been to experience a delay with your digital purchase.
Digital gift cards are normally sent shortly after purchase, usually within an hour. Occasionally, email providers may filter or block voucher emails, which can affect delivery and is unfortunately beyond our control.
If you need any further assistance, please contact us at support@giftvouchers.co.uk with your order details, and we’ll be happy to help.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
One star is too many !
One star is too many I’ve tried to claim a chargeback from my bank no joy as it was over the 120 days limit.What a bunch of misleading crooks!Now I am getting emails saying they only sell next cards which is rubbish!£63 wasted !!
23 mars 2026
Avis spontané
I thought I was dealing with John Lewis…
I thought I was dealing with John Lewis - they farm out their vouchers - and it's so embarrassing. The codes didn't work. My clients are angry. I can't reach them. They have NOT replied. £300 spent so far!
6 mars 2026
Avis spontané
Shameless liars
Had to claim my £100 back via a chargeback request from my bank because this company sold me an extremely misleading product, then gave false evidence to the bank! Bunch of scammers, don't purchase anything from them!!
3 août 2025
Avis spontané
SCAM
The same as below, bought a £100 John Lewis voucher for my dad for Christmas- NEVER ARRIVED. NOT IN SPAM. Can't call the company, the line does not work and they don't appear to have an email????!
What a disgraceful company- shame on you.
23 décembre 2025
Avis spontané
Ordered a £100 evoucher from the John…
Ordered a £100 evoucher from the John Lewis Website on 24 Dec 2025 without knowing they farm it out. never received and not in spam. Email them that day to let them know and to date 6 jan 2026 no reply. Called them today and just got as message that their not taking calls and to email!
24 décembre 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.