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GiftYa Avis 185

TrustScore 3.5 sur 5

3,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy process, no problems. We were able to help a family member out from a distance. Had a bad experience w another company buying an e-gift card but you guys have always come through. Thanks!

L'entreprise a répondu

Noté 1 sur 5 étoiles

This company sucks. Do not use this company. They have no idea how to provide a product to a customer. It was a complete mustake trying this comapany out. Service is compete trash. And their so c... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The site says nowhere that you can’t send it to yourself. You have to put in two different email addresses for sending and receiving so I put in two of my email addresses. When you try to claim the ca... Voir plus

Noté 5 sur 5 étoiles

Easy to navigate but you gotta have patience. If you have any trouble, don’t hesitate to message customer support. I love this app. Super convenient to use, and I, myself, haven’t had any issues. I do... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de cadeaux d'entreprise
  2. Boutique de cadeaux
  3. Marché en ligne

À propos de GiftYa

Écrit par l'entreprise

GiftYa makes sending and receiving digital gift cards easier than ever.

Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift.

Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give.

You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences.

Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle.

Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.

Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

185 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

Sent a new Mother a giftya for take out…

Sent a new Mother a giftya for take out food. Of course she didn't want to enter her sensitive banking or credit card and home address to use it. I requested a refund which is in process. Lost 1.95 fee. I do not recommend giftya. This was totally embarrassing!!

5 août 2025
Avis spontané
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Réponse : GiftYa

Thank you for the feedback! Linking a debit or credit card is not the only option for a recipient to redeem their card. Our support team can assist recipients or buyers with all requests to ensure safe, secure, and seamless redemption. Please feel free ot get back to us with any additional questions or support at support@giftya.com

Noté 1 sur 5 étoiles

Don’t do it!

Just don’t do it. Use literally any other service. They will let you pay for a gift card, cancel it, and then “customer support” will tell you, “Sorry, we had to cancel the order. But we also aren’t allowed to tell you why. Additionally, your account is also now suspended.” It’s as sketchy as it sounds. All of that aside from the fact that they aren’t even real gift cards. They require you to link your debit card so that the “gift card” will just reimburse what your debit uses.

3 août 2025
Avis spontané
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Réponse : GiftYa

We are sorry to read about your experience. Thank you for the feedback. Orders may be canceled for many reasons, and we will investigate your case. Card linking to a credit and debit card is only one possible redemption option for recipients. If you have any questions, please feel free to email us at support@giftya.com

Noté 1 sur 5 étoiles

Stay away from giftya…

This company took my order for an itunes gift card..sent me email confirmation..then promptly canceled my order and informed me a refund would take up to 7 days. It's no wonder their ratings are so low. Shameful customer service.

31 juillet 2025
Avis spontané
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Réponse : GiftYa

We are sorry to read about your experience. The pending authorization on your account should fall off your account as it's not a charge. This can be independently verified with your financial institution. Orders may be canceled for several reasons, and we would be happy to investigate further. If you have any questions, please feel free to email us at support@giftya.com

Noté 1 sur 5 étoiles

Worst company ever

Worst company ever. They took my money and did not deliver the gift card. Took a long time for my credit card company to sort it out. Stay away from these scammers.

1 juillet 2025
Avis spontané
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Réponse : GiftYa

We are sorry to hear about this experience. Please do let us know if there is anything we can help you with support@giftya.com

Noté 5 sur 5 étoiles

Great Option for Giftcards

I bought about a dozen gift cards to be added to different raffles prizes at a charity event and have zero regrets!!! Will be doing again next year for sure

9 juillet 2025
Avis spontané
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Réponse : GiftYa

Thank you for the positive feedback!

Noté 5 sur 5 étoiles

Last week I had to buy about a dozen…

Last week I had to buy about a dozen gift cards for friends and family coming to a family get together. Some for treats, travels, clothing, etc. gift ya was perfect because I got the whole task done in about 15 mins. This will be my go to every year

10 juillet 2025
Avis spontané
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Réponse : GiftYa

This is great to hear! Thank you!!

Noté 5 sur 5 étoiles

I was able to order an amazing snack…

I was able to order an amazing snack bouquet to a family friend going through a rough time. Easy simple and it showed up to my friend with no issue.

16 juillet 2025
Avis spontané
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Réponse : GiftYa

Thank you for the kind review!

Noté 1 sur 5 étoiles

i have a feeling this is a scam ive…

i have a feeling this is a scam ive sent over $100 and no one has received their cards

29 juin 2025
Avis spontané
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Réponse : GiftYa

Please email us any additional details so we can ensure you get support and resolution to your case - support@giftya.com

Noté 1 sur 5 étoiles

I sent a gift ya and the recipient was…

I sent a gift ya and the recipient was unable to open. Customer service is not helping as there is no live agent and the chat box is conveniently down. I am going to purse this matter until I get a refund and/or satisfactory reply.

11 mai 2025
Avis spontané
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Réponse : GiftYa

Thank you for the review. We immediately sent you a message with your eGift. Please let us know if we can do anything further to assist you.

Noté 5 sur 5 étoiles

Just found out about Giftya for the…

Just found out about Giftya for the first time because my sister sent me one for Primantis in Pittsburgh as a joke. It worked fine for me, cool concept and made me smile.

4 juin 2025
Avis spontané
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Réponse : GiftYa

Thank you for the review and we are glad you enjoyed the GiftYa experience!

Noté 1 sur 5 étoiles

BUYER/RECIPIENT BEWARE BETTER YET RUN AWAY

I am the Recipient, my Sister the buyer who will be horrified when I update her that I am unable to retrieve. GIFT YA cannot offer any explanation. I Activated got a CONFIRMATION EMAIL NOW ACTIVATED. Would not go thru, GIFT YA told me to REACTIVATE & it WILL NOT LET ME REACTIVATE. After Several attempts between chats, emails, & text finally spoke to a live agent, who could Not offer me an explanation. Told him to Refund my Sister Immediately, his response “ She has to call” How Scary of the information given to this BOGUS Operation. Among the many 1 & 2 Star ratings I looked at I saw one positive who couldn’t understand why all the trouble. Reviewer should count himself lucky especially his experience does not appear to Overall Consensus.
This is a “Gift” YOU DO NOT WANT

23 juin 2025
Avis spontané
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Réponse : GiftYa

We are sorry to read about your experience. We will gladly take a look at the case again and investigate the agents response in this matter. We are unable to ascertain the order or user details from this review but please do send us a short summary of the issue to support@giftya.com so we can further investigate!

Noté 1 sur 5 étoiles

Don't buy this

Ok, I thought I'd send my son a card to eat at taco bell. It takes hours. But then it makes you put it on your debit card. So it was useless. Then you are supposed to use your OWN card and it will give you YOUR money back in 3 to 5 days. What the heck. Its pointless

22 mai 2025
Avis spontané
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Réponse : GiftYa

Hi. We are sorry about your experience. Linking a debit or credit card is one of the options available to redeem the card. It is not mandatory but recommended for the benefits associated. Card linked gifts ensure cards are never lost or stolen, fraudulently used or they never expire plus, all the funds are exhausted unlike some physical cards. This method may not be everyone's choice, which we understand and therefore offer other redemption options. If you or your recipient require any additional support with the gift, please contact us at support@giftya.com

Noté 1 sur 5 étoiles

Beware: unjustified "processing fee"

I am writing to express my extreme dissatisfaction with my recent experience with Giftya. I was issued a refund for an unused gift card, which should have been a straightforward process. However, Giftya inexplicably deducted a $1.95 "processing fee" from my refund, and as of today, I have not even received the remaining $18.
This fee was never disclosed during the initial purchase, and when I inquired about it, the response from their support team was unhelpful and dismissive. I received a generic email stating that the refund had been processed, with no attempt to justify this unexpected charge or provide a realistic timeline for when the funds would actually appear in my account.
To deduct a fee from a refund, especially for an unused gift card, and then to not even deliver the promised remaining funds in a timely manner is completely unacceptable. It demonstrates a profound lack of transparency, incredibly poor customer service, and frankly, raises serious concerns about their business practices.
I am currently out the full amount of the gift card minus their arbitrary fee, and I have no guarantee of when or if I will actually receive the majority of my money back. I would strongly advise potential customers to be extremely cautious when dealing with Giftya and to be aware of potential hidden fees and unreliable refund processes.
This entire experience has been incredibly frustrating and financially negative. I will certainly not be using Giftya's services again in the future and will be exploring further avenues to recover my funds.

16 mai 2025
Avis spontané
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Réponse : GiftYa

Hi. We are sorry to read about your experience. The refund has been processed and should be reflected on the card used for the purchase. If you do not see it, our team will assist and provide you with a Trace ID you can provide the bank.
We do not want our clients to have any negative experiences; we will process your additional $1.95 fee. For any more information or support please reply to the Ticket email or use support@giftya.com

Noté 2 sur 5 étoiles

Gift card not received

Order showed up on my credit card as pending for days. Today it's no longer showing up but recipient never received. And my credit card availability went from $999 to $40 overnight.
GYC-1664162. GYC-1662855
Is there any way to trace these?

10 mai 2025
Avis spontané
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Réponse : GiftYa

Hi Betty, our team has sent you a follow up email (Ticket number 558224) to provide additional clarification about your order and the pending authorization. Please reply to the email if you have any further questions.

Noté 1 sur 5 étoiles

I should have looked at reviews first

I should have looked at reviews first. I sent to two very busy clients, it never appeared on their phones, even after contacting giftya customer service. Who I will add, was snarky and not helpful. Today, the client said she could not get it to load even on her computer with the link; due to cypersecurity. I consider it lost money and will send giftcards from the vendor; not use giftya

9 mai 2025
Avis spontané
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Réponse : GiftYa

We are very sorry to read about your experience. Our team has reached out via phone to make sure none of your funds are lost. You are welcome to the return the call at your convenience, althernatively,
you can contact us via support@giftya.com or respond to the original support request email.

Noté 1 sur 5 étoiles

DO NOT USE

My grandparents got me a 25 dollar gift card and when I went to redeem it it said the code was not valid. Complete scam if you use it you are giving them your money for nothing. It is terrible.

26 mars 2025
Avis spontané
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Réponse : GiftYa

We are sorry for any poor experience. If you require any assistance, please let us know at support@giftya.com

Noté 1 sur 5 étoiles

I would give them a negative number if…

I would give them a negative number if possible. They cancel your order with no reasonable definition.
They have screwed up so many birthday presents.
This site should be shut down

3 mars 2025
Avis spontané
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Réponse : GiftYa

We are sorry for any poor experience. If you require any assistance, please let us know at support@giftya.com

Noté 1 sur 5 étoiles

Scam

Scam, Already reported for fraudulent activity. No idea how this company still exists..

9 février 2025
Avis spontané
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Réponse : GiftYa

We are sorry for any poor experience. If you require any assistance, please let us know at support@giftya.com

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