Gillies Avis 

Excellent service in the shop in Perth to organising delivery as the suite was about 4 weeks earlier than expected. The delivery drivers were courteous and very helpful with nothing to much trouble. Bought most of our furniture from Gillies and never had any problems what so ever. Always first class service

Found the perfect leather suute in Inverness branch. Your salesperson Kerry was easy to deal with sith no pressure sales A good buying experience.

The staff are so helpful and friendly the products are good quality and sale prices are genuine pity the delivery service is so expensive

From the showroom to the delivery we were treated with respect and given great service. The Aberdeen branch is fabulous.

The guys arrived within the time slot. Cleared everything away and put our furniture back as requested.

Again..Service was perfect from Beginning to end ..
Please pass on my sincere thanks to Tom in Sales , Fiona, Sue in Customer Service..and finally to the 2 the delivery drivers who always treat your home with respect.

In the nicest possible way.. l hope they don't see me for a while ..but lm sure l will be back soon.

Dealt with Stuart when buying our dining table and chairs. Very helpful and knowledgeable

The cups were beautiful well wrapped and presented and l will be ordering again
Thank you K

Our experience was great, the staff in the shop were so helpful, especially Rod Findlay. The fitters were fast and professional and the aftercare was great. Very happy with our new carpet.

The salesman Robert Turner was more than helpful and very patient. A really nice lad and a pleasure to deal with. However have not given 5 stars as gillies policy appears to be to charge £89.00 for delivery of my new mattress and another £89.00 for removal of my old one. I would have thought that given i am spending over £2k that delivery would be free and disposal a more reasonable cost.. In keeping with other reputable retailers. Service great but hidden costs disappointing...

I recently bought a bed from Gillies and couldn’t be happier with the whole experience. From my initial enquiries, through to choosing and purchasing the bed, and finally the delivery, everything went smoothly.

I’m sorry I’ve forgotten the name of the lovely lady who helped me choose the bed, but she was absolutely fantastic. She was extremely friendly, knowledgeable and clearly knew her stuff when it came to the different fabrics, bed construction, bases and mattresses. Her advice was really helpful and made choosing the right bed much easier.

When the delivery team, Charlie and Mark, arrived with my new bed, they were both very friendly, polite and professional. I live on the third floor with no lift, so they did a fantastic job getting the bed upstairs carefully and without any fuss. They also gave me some useful advice about looking after the bed, which I really appreciated.

Overall, a great experience from start to finish. Excellent customer service and a really helpful team. I would highly recommend Gillies to anyone looking for a new bed.

Very happy with sales process, advice given to help us choose new bed and an excellent product.
Only criticism is you have my wife’s name wrong on correspondance. It is my partner from 16 years ago! 😂

We have recently ordered new furniture from the Inverness store and have nothing but praise for the extremely helpful service from both Aaron in the bed department and Kerri in the furniture department, their excellent advice, with no pressure at all, enabling us to make informed decisions, followed by excellent delivery timing and information and finally the very helpful and careful delivery team - 110% all round!

Very helpful sales lady Emma, talked us through options with great product knowledge enabling us to make a decision on a substantial purchase

Very pleasant stores staff and order arrived early.

Great communication. Very experienced delivery team

I visited Gillies in Aberdeen needing help to choose replacement furniture and arrange uplift of some existing pieces. What could have been quite a stressful experience turned into a genuinely enjoyable one thanks to Emma.

She was kind, friendly, knowledgeable and unbelievably patient — particularly as I changed my mind and altered my order several times! Nothing was ever too much trouble and she helped me work through all the options until I was happy with my choices.

We had plenty of laughs along the way and even shared a wee emotional moment, which says something about how comfortable and at ease she made me feel.

It is rare these days to find someone who combines excellent customer service with genuine warmth and kindness. Gillies are very lucky to have Emma.

Thank you — you are an absolute star!