Go2gas Avis 1 059

Stephen was excellent. Arrived exactly when he said he would, after a short notice call out.

He very quickly diagnosed the problem and fixed it, whilst explaining what had gone wrong.

He did a quick walk through of the other main items in the system as well and talked through some potential changes down the line.

I would highly recommend him, he was friendly, efficient and got the heating and water going again very quickly.

Come on time and identified the root of our tank problem. Good job Costica

Polite, clean and friendly

Jake H was excellent very professional and friendly. Excellent manners and fully cleaned up after he completed the job

Thank you Stephen, great job!

Appointment made for between 12&6pm. The professional and friendly engineer Jake H arrived at 12:50 and had resolved the initial problem in less than 30 minutes.

Engineer arrived on time as stated and fixed our boiler which was not working before. The heating is working as at now . Great customer service . The engineer's name was Jake H

Excellent customer service, thank you.

Just had my heating system repaired by Go2Gas's Ryan who'd made the journey from Leicester to Aylesbury. He kept me fully informed about his expected arrival time (which he stuck to) and then provided considerate, friendly and highly efficient service. He explained for me the repairs he was undertaking and completed them fully on the day. Excellent service which I highly recommend.

We had a leak in the hot water feed to the taps. Jake H fixed the pipework in a professional and competent way. Jake was confident, knowledgeable and friendly. He was polite and did a good job and tidied up well.

Jake H came out late evening and fixed the leak with ease and no fuss.
Very polite person

Gas boiler wouldn’t fire up - just kept going to it’s flashing red light.
Darren arrived and he got it going in next to no time. He’d had a long day but he was cheerful, tidy, kind, respectful and resourceful. He explained the correct sequence of controls to use to get it going again if the flashing red light returns. I now understand the knack of what to do to get it working again.

I was kept fully informed all morning when my engineer would arrive. He was very polite, thorough, knowledgeable & quick at his job. I would highly recommend Jake H

Really fantastic service by Brandon and Tyler. They diagnosed a difficult problem, ordered a part and came back quickly to fix. Great communication from their office too. Really appreciated and no hesitation in recommending.

Excellent Workmanship , very professional Brandon did a great job very happy if all plummber were professional like him. thank you again Brandon for fixing my leak

Have Tesco emergency cover and contacted them about a leaking pipe. A “plumber” arrived from go2gas and once he saw the leak was seemingly coming from under the floor he couldn’t leave quick enough saying he could only fix it if I arranged to get someone in to chop the floor back and he would return and then repair the pipe!! I rang the insurance company and they said I was not covered for trace and access. I contacted a local plumber who arrived took off some skirting and chopped backed the smallest piece of the floor repaired the pipe and left all in under 15minutes !!!

Do not use - three times they rescheduled my appointment on the very same day the engineer was meant to attend - even thought I had taken time out of my day no good will gesture offered.

The egineer, Jake, was very polite, efficient and communicated effectively. Problem fixed within an hour.

Jamie and Tyler gave us excellent service to help us fix the boiler today in our house. Had a great conversation and helped answer any of our questions. Highly recommend them

Good communication.
Brandon - the plumber - explained the process and what could happen.
Completed the job well in spite of a few challenges working in very restricted space.