Superscript Avis 3 215

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I spoke with Kevin K who supported in arranging a number of insurances for my business. He was friendly, clear and gave great service- answering any questions I had (even throughout T&C’s). It w... Voir plus

Noté 5 sur 5 étoiles

Getting Public Liability Insurance was quick and easy. I have been with them for 3 years now. Luckily I haven't needed them, but I know they are there if I do.. No fuss no bother, simple and great.

Noté 5 sur 5 étoiles

I cannot recommend Superscript enough. After hitting a few roadblocks with our previous policy, we needed to get our insurance back in place quickly, and Kevin made it happen effortlessly. To say... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a truly stress-free experience with Superscript. They handled my claim efficiently and professionally, and the entire process ran smoother than I could have hoped. If I had kept up with their pa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance
  2. Compagnie d'assurance aux entreprises
  3. Compagnie d'assurance commerciale
  4. Courtier d'assurances
  5. Compagnie d'assurance
  6. Compagnie d'assurance de responsabilité

Écrit par l'entreprise

Insurance should be a smooth ride, not a hop, skip and a jump. That's where we come in. We’re Superscript, an insurance broker for small businesses, landlords and high-growth tech firms. We offer advisory and broking services for businesses facing complex risks, alongside an intuitive online platform where you can buy and manage your insurance in minutes.

Insurance for businesses big, little and bold.

Écrit par l'entreprise

No to cookie-cutter cover
When it comes to insurance, there’s no such thing as ‘one size fits all’. Our cover is tailored to you and can be adapted to meet your evolving risks.
Yes to five-star service
An in-house claims team, UK-based customer support, and specialist brokers who are truly experts in their fields.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Customer service was excellent and kept us informed in every step and advise us the right way

1 mars 2026
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Réponse : Superscript

Glad to hear you've had such a great experience, Jay!

Noté 5 sur 5 étoiles

Great Service and team

Sent an enquiry for a new policy cover and received a follow-up email and an excellent telephone call to clarify needs. It was a straightforward process, and the team were excellent.

27 février 2026
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Réponse : Superscript

Thanks so much for your kind words, Kevin!

Noté 5 sur 5 étoiles

Kevin was really helpful in getting biz insurance

Had a really good experience getting insurance sorted by my Business. Kevin was really helpful in explaining things to me getting information over to me really fast and giving me time to read and digest the information. Felt supported and not pressured.

4 mars 2026
Avis spontané
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Réponse : Superscript

Thanks for your lovely comments, Mark. We'll be sure to pass them on to Kevin.

Noté 1 sur 5 étoiles

Unable to access the documents portal or support

At first it was all good, but a year later my contract is up for renewal and I cannot access any of my documents on the portal or reach support. Not going to renew.

1 mars 2026
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Réponse : Superscript

Hi Krzysztof,

We’re really sorry to hear you’ve been having trouble accessing your documents and getting through to support, especially with your renewal coming up. That’s understandably frustrating.

Our team is aware of a technical issue affecting the portal and is actively working to resolve it.

Our team have tried to contact you today by phone to help with this issue and have left you a voicemail.

We’d really appreciate the chance to help get this sorted for you.

Noté 5 sur 5 étoiles

Excellent price for car insurance!

Very easy website to use, was connected via Money Supermarket. Amazed with the price, much less than my current supplier of car insurance and I added breakdown cover for just £5 more! Very impressed.

28 février 2026
Noté 5 sur 5 étoiles

Love

I'm so glad to be one of the customer

24 février 2026
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Réponse : Superscript

Thanks for being an amazing customer, Ken!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service
We are very happy with the consultant
This policy covers for rent protection, furniture, and building content

17 février 2026
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Réponse : Superscript

Your review has made our day, Jay — thanks for taking the time!

Noté 5 sur 5 étoiles

Everything was well laid out

Everything was well laid out
No confusion at all
To the point.and I am happy to insure with you

13 février 2026
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Réponse : Superscript

Thanks for such a great review, Sabina!

Noté 5 sur 5 étoiles

Great Customer Service

I have been with Superscript for over 3 years now, I can't recommend this service enough, I recently had a lady called Alexis go above and beyond for us, I run a Property Maintenance Company!
Their customer service is second to none from my experience, this is why I have my Public Liability on auto renew every year because Superscript value their long time customers. I will continue to use them for the foreseeable future as its simple, easy, cost effective with great customer service, one less thing to worry about as Managing Director!

12 février 2026
Avis spontané
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Réponse : Superscript

Thanks for your lovely comments, and for being an amazing customer Jamie. We'll be sure to pass them on to Alexis.

Noté 5 sur 5 étoiles

Extremely grateful for Kevin Kanda for…

Extremely grateful for Kevin Kanda for going above and beyond for me when other insurance brokers were quick to give up. I will be coming back to Kevin in the future.

12 février 2026
Avis spontané
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Réponse : Superscript

Thanks for your lovely comments. We'll be sure to pass them on to Kevin.

Noté 1 sur 5 étoiles

Must Read Before Subscribe to Subscript

Customer service poor. Good at tricking clients
Phoned from my registered line chasing for claim never answer ring them same time from new line gets picked up. Must be checked by FCA as misconduct.
Regarding claims. Keep requesting documents which they know can not be found to avoid any payment you deserve.

12 février 2026
Avis spontané
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Réponse : Superscript

Hi Farhan,

Thank you for taking the time to leave a review. We’re genuinely disappointed to read your comments, particularly as we’ve worked to support you throughout your claim.

Since your claim was notified in December, we’ve requested the standard documentation required by insurers to assess an electrical surge claim. On several occasions we followed up when we hadn’t received the information, and we also allowed additional time when you let us know about your personal circumstances.

Some documentation has since been provided and the claim has been passed to insurers. It has not been declined and remains under review, pending the outstanding diagnostic confirmation they require.

We would never deliberately avoid a customer or “trick” anyone, and we take our regulatory responsibilities extremely seriously. The information requested is standard and necessary for insurers to assess and validate a claim properly.

We appreciate that claims can feel frustrating, particularly where further documentation is involved, but our role is to ensure insurers have what they need to reach a fair decision.

If you would like to discuss this further, we remain very happy to continue the conversation directly.

The Superscript team

Noté 5 sur 5 étoiles

Outstanding service

Outstanding service & had more discount on my policy again to compare with previous years. Great value for money with comprehensive cover.

30 janvier 2026
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Réponse : Superscript

Thanks for being an amazing customer, Marie!

Noté 5 sur 5 étoiles

Very good customer service

Friendly customer service and taking time to listen to your situation and needs.

29 janvier 2026
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Réponse : Superscript

Your review has made our day — thanks for taking the time!

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