Great experience again with Superscript. Continuing to impress so far! Great call a few days ago that was fast, friendly and helpful. Exemplary customer service. Call with Chloe Garrett who was t... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Kevin K helped us from start to finish and went above and beyond. When no one else could find a way to get us the insurance we needed, Kevin kept working on it and made it happen. We’re really gratefu... Voir plus
L'entreprise a répondu
I tried to get Pi An Pl insurance, answered the questions and paid, then on the policy saw no Pi insurance called in to enquire, and the lady (Lucy i believe) said that for certain occupations it ju... Voir plus
L'entreprise a répondu
Really pleased with Superscript. The whole process was straightforward and easy to understand, and I managed to get the cover I needed for my window cleaning business without any hassle. Everything wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence d'assurance
- aussi dans
- Compagnie d'assurance
- Compagnie d'assurance aux entreprises
- Compagnie d'assurance commerciale
- Compagnie d'assurance de responsabilité
- Courtier d'assurances
Écrit par l'entreprise
Insurance should be a smooth ride, not a hop, skip and a jump. That's where we come in. We’re Superscript, an insurance broker for small businesses, landlords and high-growth tech firms. We offer advisory and broking services for businesses facing complex risks, alongside an intuitive online platform where you can buy and manage your insurance in minutes.
Insurance for businesses big, little and bold.
Écrit par l'entreprise
- No to cookie-cutter cover
- When it comes to insurance, there’s no such thing as ‘one size fits all’. Our cover is tailored to you and can be adapted to meet your evolving risks.
- Yes to five-star service
- An in-house claims team, UK-based customer support, and specialist brokers who are truly experts in their fields.
Coordonnées de contact
Level 3, 16 Eastcheap, EC3M 1BD, London, Royaume-Uni
- 0333 772 0759
- hello@gosuperscript.com
- gosuperscript.com
4,4
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Needed help with my account and…
Needed help with my account and subscription and got all the help plus more very fast working and solving and got to results straight away recommend to work with best company going
11 septembre 2026
Avis spontané
Réponse de Superscript
Glad to hear you've had such a great experience, Ryan!
Shavin
Shavin is the definition of going above and beyond, and professional at the top of his game as well as an amazing human being. Can’t ask for anymore!
11 septembre 2026
Avis spontané
Réponse de Superscript
Thanks for your lovely comments, JB. We'll be sure to pass them on to Shavin.
Réponse de Superscript
Thanks so much for your kind words, Kristina!
Réponse de Superscript
Thanks for your lovely comments, Dan. We'll be sure to pass them on to Sunny and Chloe.
Amazing Customer Support and quality of…
Amazing Customer Support and quality of response.
Had a great experience with Superscript Team. Thank you!
9 septembre 2026
Avis spontané
Réponse de Superscript
We're so pleased to have helped, Nitin!
Réponse de Superscript
Thanks for your lovely comments, Imed. We'll be sure to pass them on to Chloe.
Have been with Superscript for a number…
Have been with Superscript for a number of years now and have found them easy to deal with. I really appreciate being able to speak with a real human being, and not a chatbot.
3 septembre 2026
Réponse de Superscript
Glad to hear you've had such a great experience, Lizzie!
Great pricing and cover and after 3…
Great pricing and cover and after 3 years of brilliant cover when no longer needed was so easy to cancel, took 2 minutes with their customer service team.
4 septembre 2026
Avis spontané
Réponse de Superscript
Your review has made our day, Sharon— thanks for taking the time!
It was exactly what I was looking for
It was exactly what I was looking for. Very easy to understand and straightforward quote with all the details. It took me 4 minutes to fill out the online form. Very happy costumer. I highly recommended Superscript.
2 septembre 2026
Réponse de Superscript
We're so pleased to have helped, Martina!
Réponse de Superscript
Glad to hear you've had such a great experience, Sean!
Renewed my policy with zero notice and increased my premium
I went with this company last year as they were the most competitive.
Today I find they have renewed my policy with no prior notice whatsoever and have increased the premium by £40 for good measure!
I happened to spot the confirmation of renewal in my inbox and had no idea what it was for as no details were given.
I searched my entire inbox and spam and no notice of intended renewal was sent to me.
I have emailed them to immediately cancel the insurance and I will be going elsewhere. Not transparent at all.
Update: they replied to my email to say they had sent a renewal email (not in my inbox or spam) but as I hadn’t received it they would agree to cancel the policy without charge which I did.
1 septembre 2026
Avis spontané
Réponse de Superscript
Hi SE,
Thank you for raising your concerns. Your feedback is important to us, particularly when you feel you've had a disappointing experience. This is never our intention.
To try and swiftly resolve your issue, we've searched our records, but can't find your contact details. Please could you email us at support@gosuperscript.com with your account number in the subject line or give us a call on 0333 772 0759. Our phone lines are open Monday to Friday between 9am and 6pm.
Looking forward to getting this quickly sorted for you.
The Superscript Team
Réponse de Superscript
Thanks so much for your kind words, Adam!
The payment was sorted easily despite…
The payment was sorted easily despite us being on holiday with limited signal. Very helpful.
28 août 2026
Avis spontané
Réponse de Superscript
Thanks for such a great review, Helen!
Réponse de Superscript
We're so pleased to have helped, Rizalde!
Great Service!
Chloe Garrett was very patient and explained everything clearly. She helped with all 4 of my issues efficiently.
27 août 2026
Avis spontané
Réponse de Superscript
Thanks for your lovely comments, Charles. We'll be sure to pass them on to Chloe.
Very responsive and helpful when any…
Very responsive and helpful when any queries raised. Clear communication.
26 août 2026
Avis spontané
Réponse de Superscript
Glad to hear you've had such a great experience, Sal!
Réponse de Superscript
Hello Rodrigues,
Thank you for taking the time to leave a review.
We’re sorry you had difficulty reaching us.
Our Customer Success team has already been in touch to chat through the concerns raised in your review.
All the best,
The Superscript Team
Second review - earlier reply said they would contact me - nothing.
Second review - following superscript reply...**Trustpilot reply**
To be completely clear, **nobody has contacted me** regarding this matter despite the response suggesting otherwise.
The issue is not that I have “impossible expectations” as a landlord. I provided a **time log showing regular monthly visits to the property**, yet apparently this was considered insufficient because the requirement was for weekly, time- and date-stamped check-ins
That is an extraordinary expectation to place on a landlord, particularly where the property was being visited and monitored regularly. If this is a requirement of the service, customers need to understand that before signing up.
More importantly, despite the public response here, I have still received no direct contact from the company whatsoever to discuss or resolve the matter. Yet they continue to take the money - despite having cancelled when the service was deemed as value-less.
My advice to other landlords considering this service is to read every term and condition extremely carefully before signing up. In my experience, the terms are of little practical value if the service provider does not communicate with you or properly address concerns when they arise.
I have provided the information requested and remain waiting for someone to actually contact me.
At the time of writing, no one has contacted me.
9 avril 2026
Avis spontané
Staff {Chloe} was friendly with…Feedback of service
Staff {Chloe} was friendly with answering all my enquiries. Information was clear and reassuring.
24 août 2026
Avis spontané
Réponse de Superscript
Thanks for your lovely comments, Valerie. We'll be sure to pass them on to Chloe.
Fantastic service from my Superscript adviser Chloe Garrett !
I renewed my business insurance with Superscript this year as I am very happy with the product and the customer service I receive.
The adviser I spoke with was Chloe Garrett. She was patient, polite and professional. Chloe was very knowledgeable and made it a pleasant experience for me to renew and add legal protection to my policy. Chloe is a fantastic ambassador for Superscript !
Thank you Chloe and thank you Superscript. 🙏🏽👍🏽😁
21 août 2026
Avis spontané
Réponse de Superscript
Thanks for your lovely comments, Paul. We'll be sure to pass them on to Chloe.
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