Guardian Self Storage Avis 959

TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

DO NOT STORE YOUR TRAILER HERE!!! I got my $5000 new enclosed trailer stolen!! The person had a code to get in, They had video on it and took a day to show the police the video. Then they refused... Voir plus

Noté 5 sur 5 étoiles

The entire process of obtaining a storage unit was a pleasure! All questions and concerns answered promptly, professionally, and pleasantly. I had specific requests as to location of unit and was off... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an excellent experience working with Guardian. Unlike many places, you can call Guardian and speak directly with the person running the facility. They provide an accurate, no pressure quotation.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The property manager, George was very helpful, kind and made the entire experience easy. My initial email inquiring if a unit was available was answered very quickly. Other places I emailed I still... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entrepôt
  2. Magasin de meubles

Informations provenant de diverses sources externes

Reliable, friendly, convenient and affordable. Welcome to Guardian Self Storage, the leading storage solution for homeowners, renters, students and businesses in the Hudson Valley. With 13 convenient locations throughout Dutchess, Orange and Ulster counties, we’ve got the space you need.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

959 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super clean and modern

I’ve never rented a storage unit before. Management made it easy as pie. Thanks for all your help. I would highly recommend Guardian storage to all. Clean and modern facility. 5 star!

6 mars 2022
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Réponse de Guardian Self Storage

Thank you so much for the great rating & for taking the time to post a review. We completely understand how stressful moving can be. I am so happy to see we were able to make yours easy.
wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Outstanding Customer Service

I have been with Guardian Storage for over 5 years now, and I will say the main reason I stay with Guardian is the Customer service. Rich is a true professional. He is understanding to your needs and always goes above and beyond.

He is always there to help.

Many Thanks

6 mars 2022
Avis spontané
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Réponse de Guardian Self Storage

Dawn,
Thank you so much for the great rating & for being a customer for more than 5 year...WOW! I completely agree with you, Rich is awesome & we are blessed to have him.
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Return Customer

I am a return customer. Had a unit for a year or so. Since I needed to clear out some items in my home once again I knew exactly where I wanted to go. It’s clean and I feel safe there. Scott was extremely helpful and a delight to work with and the process was quick and easy since I was a return customer. I would highly recommend this storage facility.

6 mars 2022
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Réponse de Guardian Self Storage

Lisa,
Thank you so much for the great rating & for taking the time to post a review. Thank you as well, for renting with us again!! Repeat customers are the best kind!!
All the best,
Judy Motter

Noté 5 sur 5 étoiles

Customer Service at it's Best!

Customer Service at it's Best!!

Kristen and her staff are an Absolute pleasure to deal with!  Kristen was extremely helpful when I first called to rent a unit. I knew nothing about what size space I needed, the pricing, or what the procedure of renting a storage unit was. She understood this, she did not rush through anything while explaining all the options with pricing that were available to me. I had questions, and she answered. She was genuine.
The storage facility is clean, gated, secure and safe. The unit I rented was immaculate. You call, or email they answer, and if by chance you have to leave a message, they call/email right back!
The customer service is Outstanding, their Professional, Personable, and Helpful!
I Highly recommend Guardian Self Storage of Newburgh!

Thank you!
Laura

2 mars 2022
Avis spontané
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Réponse de Guardian Self Storage

Thank you so much for the great rating & fantastic review. I am so happy to see how pleased you are with our service. We know how stressful moving can be & we sincerely try to make storage easy. Thank you for letting me know that Kristen was able to do that for you.
Wishing you all the best,
Judy Motter

Noté 4 sur 5 étoiles

Working with the staff in the Hyde Park…

Working with the staff in the Hyde Park was 5 stars. The unit was clean but the latch is a little hard to push back and forth for opening and closing. All in all I would recommend this site for storage

1 mars 2022
Avis spontané
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Réponse de Guardian Self Storage

Thank you for your great rating & review. I am so happy to see that you are pleased with our service.
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Rental agent was very helpful and…

Rental agent was very helpful and knowledgeable. Very nice facility. Highly recommend.

26 février 2022
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Réponse de Guardian Self Storage

Thank you so much for the great rating & review. I am so pleased to see that you are happy with our service.
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Very helpful.

Extremely helpful, Extremely patient. Extremely friendly. Would definitely recommend. Thank you

22 février 2022
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Réponse de Guardian Self Storage

Thank you for the great rating & review. I am so happy that you are pleased with our service.
Wishing you the all the best,
Judy Motter

Noté 5 sur 5 étoiles

I have had small unit here for over 2…

I have had small unit here for over 2 years and can't even begin to say how nice the people are here the units are nice with 24 hour access as well as a wonderful team I have been unable to make payments sometimes but this group is totally understanding and very nice and easy to talk to id recommend them to anyone

21 février 2022
Avis spontané
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Réponse de Guardian Self Storage

Ryan,
Thank you so much for the great rating & for taking the time to post such a wonderful review. We sincerely strive to exceed the expectations of our customers, I am so pleased to see how happy you are with our service.
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Rich at Guardian Self Storage RT 376 is…

Rich at Guardian Self Storage RT 376 is awesome. My unit was ready on the day we agreed and clean when he took me over to the unit. He had the door seal replaced and when I have been there on a rainy day the unit is completely dry! Rich explained the agreement clearly and took the time to answer all my questions. I was able to sign up for auto payment which is very convenient. Rich told me that the facility is almost always full and I can see why, simply great customer service!

17 février 2022
Avis spontané
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Réponse de Guardian Self Storage

Frank,
Thank you so much for great rating & for taking the time to post such a wonderful review. I am so pleased to see that your experience was pleasant & that we were able to accommodate your need for a storage room.
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Viki was awesome

Viki was awesome! Friendly, informative, and extremely professional!

4 février 2022
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Réponse de Guardian Self Storage

Thank you for the great rating & compliments for Vicki. I will share them with her peers!
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

I totally enjoyed my first time…

I totally enjoyed my first time experience using your service. Your on-site agent delivered the best customer service I have experienced since being in New York over the past few months.
It would be my absolute pleasure to recommend your facility at any time.
Thank you for your service.
Joy Stewart.

29 janvier 2022
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Réponse de Guardian Self Storage

Joy,
Thank you so much for the great rating & posting such a wonderful review. I am so happy to see that you are pleased with our service. Kristi is a lovely person & we are blessed to have her on our team.
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Very satisfied and felt valued and…

Very satisfied and felt valued and would refer any of my friends and family!!

28 janvier 2022
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Réponse de Guardian Self Storage

Thank you for the great rating & review. We understand how stressful moving can be & sincerely try to make storage easy!
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Jeff and all the staff at Neptune Road Guardian Self Storage

Jeff is always ready to answer any question, go the extra mile when ever I need anything. Very happy we have moved to Guardian Self Storage; a great experience.

26 janvier 2022
Avis spontané
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Réponse de Guardian Self Storage

Chuck,
Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that your experience was great. You cab be sure that I will share your comments with Jeff.
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

I forget her name but she was very…

I forget her name but she was very helpful she helped me lock up a unit that I had to clean out and open up my own unit if there was a choice I would give you 10 Stars instead of five

14 janvier 2022
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Réponse de Guardian Self Storage

Jen
Thank you for the great rating & for taking the time to post a review. Customer feedback like yours makes my day!
wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Helpful, friendly and clean!

Kristen was very helpful and friendly. I was able to choose a storage unit and get all the paperwork together with her right then and there. She showed me options and was able to apply a military discount as well. I have already told others about my positive experience at Guardian Self Storage In Newburgh.

13 janvier 2022
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Réponse de Guardian Self Storage

Hi Celina,
Thank you for taking the time to give us a 5 star rating and writing such a great review! I'm so pleased to hear things went well with Kristen and also delighted you have shared your experience with others. We appreciate you choosing to store with us!
Sincerely,
Bryn Morgan

Noté 5 sur 5 étoiles

Fine

Fine. Very friendly & helpful staff.

12 janvier 2022
Avis spontané
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Réponse de Guardian Self Storage

Thank you for your great rating & review. We sincerely appreciate customer feedback.
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

George was very helpful and explained…

George was very helpful and explained all the details in your policy. Called us when he had a storage unit available. Talked to you as if he knew you. Very nice man and I would recommend Guardian Storage

10 janvier 2022
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Réponse de Guardian Self Storage

David,
Thank you for taking the time time to post such a great review & for the 5 star srating!! I welcome customer comments. I am pleased to see that your experience with George met your expectations.
Wishing you all the best,
Judy Motter

Noté 4 sur 5 étoiles

Wonderful experience

Wonderful experience, Richard was extremely courteous, helpful and polite. I really enjoyed my time at the facility. It was also kept very clean. Would not hesitate to recommend this storage location to anyone. five stars.

9 janvier 2022
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Réponse de Guardian Self Storage

Ray
Thank you so much for the 4 star review & for the great review. I sincerely appreciate your kind words & your choice to rent with us.
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Easy storage

I have rented from Guardian Storage several times and it's easy-to-use.
The office staff is great! Thank you Anita and Christine for always being there to answer questions ❤.

7 janvier 2022
Avis spontané
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Réponse de Guardian Self Storage

Nancy,
Thank you for the great rating & for taking the time to post a review. It is wonderful to see that you have rented with us several times...thanks so much!! I will be sure to share your comments with Anita, Christine & the entire staff, with pleasure.
Wishing you all the best,
Judy Motter

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