Guardian Self Storage Avis 959

TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

DO NOT STORE YOUR TRAILER HERE!!! I got my $5000 new enclosed trailer stolen!! The person had a code to get in, They had video on it and took a day to show the police the video. Then they refused... Voir plus

Noté 5 sur 5 étoiles

The entire process of obtaining a storage unit was a pleasure! All questions and concerns answered promptly, professionally, and pleasantly. I had specific requests as to location of unit and was off... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an excellent experience working with Guardian. Unlike many places, you can call Guardian and speak directly with the person running the facility. They provide an accurate, no pressure quotation.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The property manager, George was very helpful, kind and made the entire experience easy. My initial email inquiring if a unit was available was answered very quickly. Other places I emailed I still... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entrepôt
  2. Magasin de meubles

Informations provenant de diverses sources externes

Reliable, friendly, convenient and affordable. Welcome to Guardian Self Storage, the leading storage solution for homeowners, renters, students and businesses in the Hudson Valley. With 13 convenient locations throughout Dutchess, Orange and Ulster counties, we’ve got the space you need.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

959 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
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Réponse de Guardian Self Storage

Matthew,
Thank you for the great rating & the feedback. I will share your compliments with Anita.
All the best,
Judy Motter

Noté 5 sur 5 étoiles

So far everything has been great

So far everything has been great. The person I spoke to on the phone was very helpful and polite. The storage facility is clean and well lit.

29 avril 2022
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Réponse de Guardian Self Storage

Kathi,
Thank you for the great rating & for taking the time to post a review. I sincerely appreciate both!
All the best,
Judy Motter

Noté 5 sur 5 étoiles

Helpful

Helpful, polite, interested in our needs. Rental process was quick and easy.

29 avril 2022
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Réponse de Guardian Self Storage

Thank you for the great rating & for taking the time to post a review. I am so pleased to see that you are happy with our service.
All the best,
Judy Motter

Noté 5 sur 5 étoiles

Staff is easy to work with

Staff is easy to work with, great experience.

27 avril 2022
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Réponse de Guardian Self Storage

Jackie
Thank you so much for the great rating & for the feedback on your experience. I am so pleased to see that everything went well!!
All the best,
Judy Motter

Noté 1 sur 5 étoiles

They are completely unprofessional

They are completely unprofessional, their outside units are full of mice. Once the condition is found they do absolutely nothing to correct the situation. They don't offer another unit or anything but a "I don't know why that happened" I will be putting in a complaint to the Better Business Bureau.

25 avril 2022
Avis spontané
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Réponse de Guardian Self Storage

Thana,
As we discussed on the phone, I am truly sorry that you experienced a problem with mice in your storage room. I did credit your account for the rent & will continue to search for a different unit for your belongings.
Sincerely
Judy Motter

Noté 5 sur 5 étoiles

Extremely Happy Customer

We have been using Guardian Storage throughout my daughter’s college years and could not be happier with the support and service, especially from Anita. She has been extremely friendly, responsive, helpful and empathetic to a mom with a daughter all the way across the country. Highly recommend this place!

18 avril 2022
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Réponse de Guardian Self Storage

Mona,
Thank you so much for the awesome review. As a mom with 2 daughters, I can sympathize. I am so happy to see that Anita has been a help to you & your daughter!
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

very professional

George was very thorough in explaining step-by-step the procedures of everything I needed to know and sign. He was very friendly and professional. He gave a very good explanation of how I need to put my code in and stayed and watched that I did everything OK. Thank you George for making this a good experience for me

14 avril 2022
Avis spontané
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Réponse de Guardian Self Storage

Sue,
thank you so much for the great rating & for taking the time to post about your experience. I am so pleased to see how smoothly everything went with George. He is a fantastic manager & we are blessed to have him with the company.
All the best,
Judy Motter

Noté 5 sur 5 étoiles

Professional and secure

George was a great help and very professional with getting us the storage unit we wanted. He took the time to call up and keep us updated on available units and was helpful and informative on all the things we needed to know. The property is secure and very clean. Glad to do business here!

12 avril 2022
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Réponse de Guardian Self Storage

Thank you so much for giving us a great rating & for taking the time to post a review. I am so happy to see how pleased you are with our property & with George. I completely agree with you, he is wonderful!!
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Went the extra mile

We had little notice from our landlord that we would have to vacate our property. Rich in Hopewell was amazing at calming our fears and finding us a unit almost as soon as I walked through the door. A successful business cares about their customers. We had no doubt after we walked in, we would sign a year lease to be with Guardian. Going the extra mile for a potential customer is what sealed the deal for us.

11 avril 2022
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Réponse de Guardian Self Storage

Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that your expereience with Richard was wonderful. He is a fantastic manager & we are blessed to have him!
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Great service

Great service. Nice facility. Thank you.

7 avril 2022
Avis spontané
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Réponse de Guardian Self Storage

Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that you are pleased with our service.
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Self Storage

Good service and price

5 avril 2022
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Réponse de Guardian Self Storage

Thank you so much for the great rating & review. I realize you had a choice when looking for storage, thank you for choosing us.
All the best,
Judy Motter

Noté 5 sur 5 étoiles

Highly recommend this place

Highly recommend this place. The staff is extremely friendly, great customer service.
The place is secured and all units are clean

28 mars 2022
Avis spontané
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Réponse de Guardian Self Storage

Thank you so much for the great rating & for taking the time to post a review. I am so happy to see how pleased you are with our service & property.
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Sharon was very friendly and extremely…

Sharon was very friendly and extremely helpful with any and all questions I had.

25 mars 2022
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Réponse de Guardian Self Storage

Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that your interactions with Sharon have been great!
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Friendly

We enjoyed the kind service and the unit was clean

23 mars 2022
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Réponse de Guardian Self Storage

Thank you so much for the great rating & for taking the time to post a review. I sincerely appreciate both!!
Wishing you all the best,
Judy Motter

Noté 5 sur 5 étoiles

Great Storage company

Clean, organized, great service!
This is a place I feel comfortable having my property stored.
Highly recommend

11 mars 2022
Avis spontané
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Réponse de Guardian Self Storage

Luis,
Thanks so much for taking the time to give us a great review! We really appreciate you choosing to store with us.
Sincerely,
Bryn Morgan

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