Guardsman UK Avis 

The guy was very helpful friendly and efficient and cleaned the couch beautifully

Had a scratch on my sofa from my dog. Filled out the form online, uploaded pictures and guardsman got onto it straight away. I received a phonecall within a few days and a convenient appointment was arranged for someone to come out. The gentleman that came out was friendly and professional and completed the job within a timely manner. This is the second time I have contacted guardsman regarding an issue with my sofa and both times I received excellent service. Thank you guardsman and your sub contractors. X

Great communication and helpful and polite engineers who came to house to repair sofa

Phone call was a waste of time but once I had the correct procedure explained it was straight forward and the repair carried out by clearly a skilled independent furniture specialist this process was brilliant and thread damage caused by my pet repaired efficiently and to a high stamdard i would highly recommend this service

Excellent service. Guys was great, turned up early and Costa looks as good as new

Exceptionally friendly and professional lad turned up. Explained why we had the problem and sorted it without an issue.

Fantastic and efficient service and the gentleman who came was very polite, efficient and did a great job at repairing my sofa. Highly recommend.

Did a brilliant job of getting oil stain off the arm of my sofa. Technician was on time and very respectful

The repair took longer to be successfully resolved than we had anticipated in part because the engineer was on holiday. Furthermore, we were only offered repairs on a single day in the week, presumably because he came from outside his normal area. Finally, although the repair resolved the issue it wasn't like for like and we weren't told this beforehand

Ease of use making a claim on line, excellent communication. Repair completed in a timely manner, very professional service.

The representative was very polite and did a brilliant job of fixing our sofa

The guy that came to repair my sofa was professional, efficient and friendly. However, the repair only lasted a short while.

The same gentleman has been to me twice now.
His service is above and beyond and he is just the best and most polite man.

Reported 25th june,then as engineer never rang within the 5 days i rang Guardsmen,the guy on phone said engineer reported to them it couldnt be fixed. When i pointed out a similar repairr to my other couch had been done he said he would contact engineer and get me an update,nothing has been done no one rang me its now the 12th july.Today i investigated myself to see if i could see anything to fing a terminal on electrical box hadnt been put on correctly from a repair 10 days prior,so staff have let me down and service has not been to a quality,The solution is to listen to the reports get engineers to ring prompty and provide a full 100% job

First class service provided
The guy who fixed my sofa was superb it looks and feels brand new

I cannot fault any of the technicians who have had to come repeatedly to repair my sofas the design of my DFS sofas seem to have used a specific part which keeps on failing. Fingers crossed that the latest part keeps on working

Although it took quite a while to get the issue resolved owing to administrative issues I’m happy with the work

Good service, technician was very helpful.

The experienced man who attended was very informative and helpful.

A very professional service. The man who came out done a fantastic job to remove a ribena stain from my cream sofa. My sofa is now spotless again! Thank you!!