The front-desk experience is the only reason for this rating. Each time I come in, the woman up front asks for my phone number. I politely decline because I value my privacy, and instead of si... Voir plus
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ABSOLUTELY RUINED MY HAIR.. IT WAS LIKE BURNED STRAW AND I HAD TO GO TO A DIFFERENT SALON & GET MOST OF MY HAIR CUT OFF AND RE-CUT TO A SHORT BOB EVEN THOUGH I HAD SHOULDER LENGTH HAIR. HORRIBLE SERV... Voir plus
I went to the Delray Beach location - Robby was my stylist - he did a fantastic job!! I have bounced around a few salons since relocating here a year ago but I've finally found someone who consistentl... Voir plus
I have a wonderful stylist. Therefore, I have no issues in this area. What I don't understand is I pay full price for the services rendered while, I'm sitting in a germ-infested split salon chair.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hair Cuttery is the largest privately owned and operated chain of full-service hair salons in the country, employing thousands of salon professionals in over 500 company-owned locations on the East Coast and the Midwest. A full-service, value-priced salon, Hair Cuttery offers cut, color, blow-out and styling trends for women, men and children; appointments and walk-ins are welcome. You can schedule an appointment using our HC APP, visiting our website, or by calling the salon. Hair Cuttery also carries a full line of professional hair care products. Hair Cuttery is committed to delivering an amazing guest experience through its highly trained and skilled salon professionals and highest safety standards.
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hair Cuttery in Hampstead MD are very…
hair Cuttery in Hampstead MD are very nice and very concerned about my hair issue I've had , they looked at it which made me very happy , because it's always a learning lesson
They give me ideas on my hair esp the knots .
Tabitha and Heather and the new girl are very nice girls I've met
Horrible perm
The staff (Argyle Forest Blvd) is…
The staff (Argyle Forest Blvd) is completely incompetent and their communication skills are left to be desired. I will NOT return. Re: Appointment made for 2pm - I arrived at 1:40pm - checked in at 1:50 ( it took awhile for a staff member to check me). Finally, at 2:25 they asked me if I was checked in. At this point I was extremely annoyed and walked out. Reason for over site: they didn’t see my name on the computer. Total incompetence.
On June28 I had a wonderful
On June28 I had a wonderful
Experience with Pamela at the Haircuttery at Trinity lakes Fl. The personal experience was amazing and Pamela took her time and explained every step. My hair came out amazing and I will always go back to this shop for my Hairstylist
Worst experience of my life
Worst experience of my life. Staples Mill Location, Richmond, VA.
Today, I went in for a trim and long layers to be added. First, the stylist took me back to the shampoo chair and proceeded to rip through my hair with a comb until the tangles were out. It was so painful, my legs were notably bouncing in the air. (My 6 year old asked me what was wrong at this point!).
After this, the stylist took me to the chair and started to cut my hair. She took off a few inches in the back, separated the layers with clips, and then started to cut over 6 inches off in the back left portion of my hair. This was the shortest my hair has ever been cut in my entire life. I am used to having long blonde hair (longer than my shoulders). As soon as I noticed the long pieces falling in the floor, I asked her to clarify the cut. She said she is cutting long layers in my hair. I told her this must be a misunderstanding as I don't want short hair at all since my hair was so thin. I immediately apologized for the misunderstanding. She rolled her eyes and continued to cut my hair. I was visibly upset and told her to stop. She decided to comb back the front longer pieces over the short parts in the back to cover it. She never once apologized or try to find a solution. She made me pay the full amount which was $44. This was by far the worst experience I have ever had. I left crying and finding another salon to fix the cut ultimately leaving me with the shortest hair I have ever had. What is even worst, is that my hair will not go in a ponytail for work. I have contacted customer service about this complaint and have yet been contacted. As a manager myself, this was the worst customer service I have ever experienced.
Lisette is the best at hunt club hair…
Lisette is the best at hunt club hair cuttery! I love her so much!!
So to make a long story short
So to make a long story short, I’ve been taking my mom to the hair Cuttery in Bull Run Plaza, Manassas, Virginia for several years and I always tip well
But that ended today my mother had a confirmed appointment for 1 o’clock to get her haircut now my mother is wheelchair-bound so it is kind of a hassle getting her in and out of there. I get in there and the little whatever up at the counter said so she doesn’t have an appointment. I said she does and it was confirmed. We got a text. Confirmation Which was was not in the system OR WAS IT ? I said, well can you fit her in she said no we’re too busy. Here’s the Rub there were three people standing around, not doing anything one person cutting hair nobody else in the store and they could not fit my mom in that place needs management really really bad.
I’m not gonna say what I’m really feeling because y’all won’t post anyway but the service is lousy it’s Horrible poor and it should not happen to anyone. It certainly won’t happen to me again.
My daughter and I went there today
My daughter and I went there today. We had a great hair stylist. Shout out to Ava and Jennifer.
That is correct !!!
That is correct !!!! Run from this place. They will skip you and take whoever they want. I had a 9 am appointment and it clearly stated who the barber was and he lied and said that someone else was supposed to cut my hair so I left. I always left a nice tip to the barber but never again.
Run from this place
They will skip you if a regular shows up even though you had an appointment. They never know how to apply a coupon that Hair Cuttery itself had sent you. They charge you for services you did not get and it is always an issue with the computers.
Hair Cuttery Facilities
I have a wonderful stylist. Therefore, I have no issues in this area.
What I don't understand is I pay full price for the services rendered while, I'm sitting in a germ-infested split salon chair. I can feel the stuffing of the chair on my bottom, my stylist cannot move me to another chair due to all of them are in the exact same condition. Also, there's only one bathroom in this facility and its bacteria laden as well. Old urine is dried up in the basin of the toilet. The floors are old and nasty. When I walk into this facility, I feel like I'm walking into a dump, and it has not always been this way.
As a dedicated customer will you please look into this matter and correct it.
Thanks, a Dedicated customer
I'm glad I found this place!
I went to the Delray Beach location - Robby was my stylist - he did a fantastic job!! I have bounced around a few salons since relocating here a year ago but I've finally found someone who consistently makes me look my best. Thanks!
Great experience
I recently visited Hair Cuttery for a much-needed haircut. From start to finish, my experience was great - the service was exceptional, and my stylist was talented.
ABSOLUTELY RUINED MY HAIR.
ABSOLUTELY RUINED MY HAIR.. IT WAS LIKE BURNED STRAW AND I HAD TO GO TO A DIFFERENT SALON & GET MOST OF MY HAIR CUT OFF AND RE-CUT TO A SHORT BOB EVEN THOUGH I HAD SHOULDER LENGTH HAIR. HORRIBLE SERVICE EVEN AFTER MGR PROMISED A CREDIT I DIDN'T GET ANYTHING BACK.. DISREPUTABLE COMPANY THAT USES YOUNG, UNTRAINED WORKERS WITH HORRIBLE PRODUCTS THAT RUIN YOUR HAIR!!!
Experienced and knowledgeable stylists!
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