Haringey Online Avis 

I was transferred to the CustomerService Team by one person at General Enquiries, I could hear the glee in his voice as he said to me: I have to transfer you... and so Ive been holding (still am) since 11.31 by that person to the Customer Service Team, still holding till 12.50..although several automated pleas were heard to please Press 1 Immediately to receive a call back, which I didnt do! I wanted to see how long they would take to answer. Their automated messages saying I am at No.2 to be answered in approximately 1 minute at 12.33. The time is now 12.51 THESE PEOPLE ARE A JOKE! when the call was finally answered at 12.55 the guy apologised saying: We have small teams, and cannot get to the phones quick enough...not a good excuse...poor service by the Council yet they can demand higher Rates by amending their DD at will..

A complete overhaul required starting with the CEO's office in my opinion. An absolute disgrace of a council that has very little to no regard for it's residents, quite disgraceful.

One haringey is useless, racist and discrimination.
They asked me a lot of questions and afterwards they said they cannot check my bp.
So what they are there for, they need more training.
As they have been given the job by their family who works for Haringey council

Unfortunately living in Haringey i have to deal with the council sometimes. They are absolutely useless. Really inefficiant. Their website is very old / clunky and often online forms need submitting muliple times as when you press send there is some fault and says to try later - meaning you to re input all the info. Its also really hard to contact them if you have a query not addressed on the website. Also, even though I live in what is laughably called a "conservation area" they allowed my neighbour to chop down 2 large trees and build a big structure in her garden, despite all the surrounding properties objecting. This is just a very poorly run organisation

The council is extremely corrupt and shows little regard for its tenants. Follow-up repairs are rarely scheduled, and it often takes over an hour to reach someone in the repairs department. When you finally do get through, they go to great lengths to deny responsibility for the issue, even when it is clearly their obligation to address it.

The rehousing process is appalling. Despite providing two years' worth of medical records and letters from two doctors stating that my current living situation is inappropriate, they have disregarded this information and have not rehoused me. It is evident that they are not properly reviewing medical information from doctors.

The tower block is seriously neglected. One of the two lifts has been out of service for ten months. Most of the time, both lifts are out of service, forcing tenants to struggle to navigate the stairs in a 14-floor tower block.

Haringey Council needs a complete overhaul. They should sack and replace everyone involved. I regret ever signing up under this dreadful council.

Absolutely disgusting company the amount of work sets in this company are so rude and how they treat there employers in tenants house and also in there depot /office half of the workers in this company are racists but no one does nothing

Haringey.council@lasupport
The investigating officers are untrained in carrying out investigations regarding waste,the first opportunity they get is to generate revenue at any cost even if they are fining the wrong people,even when they are provided with evidence. This is unacceptable and I advise anyone in this unfortunate situation to go to court and claim all expenses from the council

one of the worst place to live full of gangs and drugs make sure to stay away from this place at all cost

Haringey Council's website is a disgrace. When attempting to pay council tax, address lists are incomplete. But if you manually input your address, payment is not confirmed. You get whisked off to another site called Haringey London eStore, and forgets who you are. What is this garbage? Hackney was better than this and they are still recovering from a ransomware attack. If I could give it zero stars, I would. Total mess.

Haringey council are terrible. Sent emails, no reply. Phoned , impossible to get through!!!!!
over charged me for my council tax!!!

cannot reach them, no email allowed, and when you called them they just hung up because 'no one can take your call now'.

I received a few revised bills with different amounts and I just cant make sense which one is the one to settle.

This council is one or all of the following:
a) Incompetent - which is the nicest of the description
b) Corrupt
c) Fraudulent
They have the support of a lazy court that does not check information before granting court orders to people who are innocent . Yes I say innocent because their council tax and traffic penalty work closely with CDER to provide dodgy documents to the court so that CDER can demand payments with menace. Both experience is to do with deliberately using an incorrect address to send demand which they then proceed to go to court and you only learn about the demands only once CDER are involved which I have two separate evidence of and I am sure of my position. This council's feedback department has been informed of this shenanigan between the council department and CDER and they have not investigated it showing that it must be lucrative or simply that they are incompetent there also. So with the latest scam they actually sent a traffic penalty notice to the wrong address and not until CDER got in touch to seize was the owner aware and why. They were sending a penalty notice to the wrong address even though the DVLA has never had that address for the car so where oh where did CDER and Haringey get the wrong address and how come their link in court did not check the information before giving CDER permission to act. I have advised that the matter is reported to the police as this Council is dodgy.

It does not work. Most corrupt council in The Whole of the uk. Apparently I can’t mention names but look who is the mp. No help. The online portal constantly crashes and you are locked out . I’ve met literally a FEW staff members who are helpful at Marcus Garvey library and wood green library. Worst council in the whole of England. They need reporting to watchdog Media and newspapers. Been living in damp and mould conditions for several years . Their so called online does not work at all. Unhelpful and unbelievable. More and more people need to report them.

My every interaction with Haringey Council has been a disaster. So much so that I hope to never live in the borough again.
Their online forms don’t seem to be actioned and always end up in having to call them. Don’t believe their call waiting times by the way. Currently on hold for the 3rd time after being cut off twice today, still being told 24 mins wait after 56mins. That’s after pressing the “call back” options two days in a row with no call back.
I’ve been verbally abused on multiple occasions by Haringey Council staff and I’ve never missed a bill or a deadline so god help you if you are struggling to pay a bill.

Doesn't even deserve a ONE star it's disgusting and needs help in EVERY way also needs fair workers as well that treat any human from any race or religion the same.

Waited over 2.5 years to get a reply to my complaint its 2025 still no reply.

on the 2 aug i got a PC
I put an appealing straight away did not get a reply untill November when I got issued 195 pounds letter.
online I wrote and said I didn't get the first appeal decision since then i have written 15 times online asking him to contact me giving my number my email everything today they .Notice of Rejection letter was sent to the same address as the Charge Certificate on 04/11/2024 which i did not get ...so now i ahve paid it as i don't need the stress and the Threat of Bailey's coming.I'm chronically Sick and Disabled and this is the haringay they treat you i contacted tham many tims i can see in the key facts there are 36 key events they said today in first email, The Council has not received any notification that this documentation was not received, then may be they need to read all my repley to tham on there web site they run which is the only way to send tham a message...if any one nos how i can appeal what has happened please let me know be greatly appreciated ps they was not a speeding ticket..i went down then wrong street in woodgreen that i have never been to at nite
o monore
PCN numberZN13505959

They all need hanging blackmail people with there letterers for two died people sending there letters to them do they want .me to dig up my 2 grandparents should I they should have it's all update on there site stupid Nazis working on the 6floor at station road working together don't know what's U doing shut it's down for good

Disgusting, even now while I speak I'm waiting nearly 2 hour to pick up the phone ,even thou I have been position one fir a hour lol.
A real joke service, treat them with respect they keep saying lol

1. Homes For Haringey has developed a reputation characterized by frustration and inefficiency. The performance of the staff is notably disappointing, as they often do not adhere to scheduled appointments. When one requests a repair, it is advisable to expect a lengthy wait; appointments are generally set at least two weeks in advance, unless the situation is classified as urgent, such as issues related to gas or electricity. Even on the day of the scheduled appointment, punctuality is not guaranteed; it is not unusual to receive a casual phone call asking for a rescheduling. Moreover, in cases where staff do arrive, repairs are rarely completed on the same day. For example, a simple task like fixing a leaking pipe, which a skilled plumber could resolve in just 10 to 20 minutes, frequently stretches over several days with this organization.