This review is specifically for the furniture department in both the Fonthill and Blanchardstown branches. I have bought a MacBook and iPad from other branches and had good experiences. However the cu... Voir plus
L'entreprise a répondu
Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70 Dublin, Dublin 15, IE
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This review is specifically for the furniture department in both the Fonthill and Blanchardstown branches. I have bought a MacBook and iPad from other branches and had good experiences. However the cu... Voir plus
L'entreprise a répondu
Excellent service! Ben and Brendan delivered and installed my bed, and they were both very professional, friendly, and efficient. They handled everything carefully, set the bed up perfectly, and made... Voir plus
L'entreprise a répondu
Kris in Harvey Norman in Blanchardstown was amazing to deal with. Talked me through the purchase of all my new kitchen appliances. Understood exactly what I needed for my new house. Kept in contact w... Voir plus
L'entreprise a répondu
Liam and Dylan were great,they made our bed super quickly. I was given regular updates about the time of arrival and without asking they even on unwrapped and popped on our new mattress which we had g... Voir plus
L'entreprise a répondu
Écrit par l'entreprise

Écrit par l'entreprise

Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70, Dublin, Dublin 15, Irlande
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Réponse de Harvey Norman Ireland - Blanchardstown
I’m so disappointed when I purchased my bed and the dinner table with chairs I requested for assistance with assembly on both items , only the bed was done and the dining table not

Réponse de Harvey Norman Ireland - Blanchardstown
Good communication. Good customer support. There was an issue with the product but it was dealt with quickly and efficiently.

Réponse de Harvey Norman Ireland - Blanchardstown
The delivery team was professional, punctual, and handled the fridge with care. Communication was clear throughout the process, and the installation was quick and efficient. I appreciated the friendly customer service and the smooth delivery experience.”The

Réponse de Harvey Norman Ireland - Blanchardstown
Literally the worst customer service I have ever experienced in my life. I ordered around 6000 euro worth of beds and bases from Harvey Norman, even after working with the store to make sure the measurements of my stairs conformed for delivery, the delivery company refuse to deliver without signing a waiver absolving them of any damage they many cause. They then proceeded to put a hole in my wall and take no responsibility for it.
I then reordered a smaller base and 10 weeks later, it was the same story, refusal to deliver unless I signed a waiver. This is not to mention initially they will try to change you a % fee of your order that they didn’t deliver to store it.
Assembled a bedside lockers extremely poorly to the point when 1 day after delivery the legs were loose and it was falling over.
Truely terrible customer service

Réponse de Harvey Norman Ireland - Blanchardstown
Website clear and easy to move around. Price of item very good and delivery speedy. Excellent experience all round. Dave

Réponse de Harvey Norman Ireland - Blanchardstown
Everything is ok with my MacBook neo. I really recommend 🫶🏻

Réponse de Harvey Norman Ireland - Blanchardstown

Réponse de Harvey Norman Ireland - Blanchardstown
The staff really make this place. They are so helpful going above and beyond to ensure customer satisfaction. Great selection in store of high quality furniture

Réponse de Harvey Norman Ireland - Blanchardstown
They sent me a new one of the same product and didn’t charge me. They sorted out my problem really well, thanks. excelent services.

Réponse de Harvey Norman Ireland - Blanchardstown

Réponse de Harvey Norman Ireland - Blanchardstown
Great experience purchasing online on harveynorman.ie website and collecting in the shop.

Réponse de Harvey Norman Ireland - Blanchardstown

Réponse de Harvey Norman Ireland - Blanchardstown
Easy to buy from and was looked after by a lovely you lady called Eve, she was very customer service orientated, not very often I come across this level of enthusiasm. Well done Harvey's 👏

Réponse de Harvey Norman Ireland - Blanchardstown

Réponse de Harvey Norman Ireland - Blanchardstown
Absolutely unacceptable experience with Harvey Norman Blanchardstown. I purchased an air fryer that was supposed to be brand new, but when I opened the box, it was obvious the product had either been used before or returned by another customer. There was almost no proper packaging inside, and the air fryer itself was dirty, with clear signs of previous cooking use.
Selling a used or dirty appliance as new is completely unprofessional and disrespectful to customers. Sadly, this is not the first bad experience I’ve had with this company, and my trust in Harvey Norman is gone. Quality control and customer service are clearly not a priority here.
I would strongly advise people to carefully check products before leaving the store.

Réponse de Harvey Norman Ireland - Blanchardstown
Lad we're on time, so quick putting the sofa together. Also very professional and chattie.

Réponse de Harvey Norman Ireland - Blanchardstown
Purchased Google Pixel 9a on sale for reasonable price. Very good service, quick delivery

Réponse de Harvey Norman Ireland - Blanchardstown
The delivery men were punctual, efficient and respectful

Réponse de Harvey Norman Ireland - Blanchardstown

Réponse de Harvey Norman Ireland - Blanchardstown
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