This review is specifically for the furniture department in both the Fonthill and Blanchardstown branches. I have bought a MacBook and iPad from other branches and had good experiences. However the cu... Voir plus
L'entreprise a répondu
Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70 Dublin, Dublin 15, IE
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This review is specifically for the furniture department in both the Fonthill and Blanchardstown branches. I have bought a MacBook and iPad from other branches and had good experiences. However the cu... Voir plus
L'entreprise a répondu
Excellent service! Ben and Brendan delivered and installed my bed, and they were both very professional, friendly, and efficient. They handled everything carefully, set the bed up perfectly, and made... Voir plus
L'entreprise a répondu
Kris in Harvey Norman in Blanchardstown was amazing to deal with. Talked me through the purchase of all my new kitchen appliances. Understood exactly what I needed for my new house. Kept in contact w... Voir plus
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Liam and Dylan were great,they made our bed super quickly. I was given regular updates about the time of arrival and without asking they even on unwrapped and popped on our new mattress which we had g... Voir plus
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Écrit par l'entreprise

Écrit par l'entreprise

Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70, Dublin, Dublin 15, Irlande
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Réponse de Harvey Norman Ireland - Blanchardstown

Réponse de Harvey Norman Ireland - Blanchardstown
We had a really great experience at Harvey Norman Blanchardstown, and I wanted to highlight how helpful Ayaz was during our visit.
He was welcoming from the start, very patient, and took the time to really understand what we were looking for. Everything was explained clearly, and there was no pressure at any point, just genuine help and good advice.
It made the whole process smooth and actually enjoyable, which is not something you always expect when shopping for bigger purchases.
Big thanks to Ayaz for the excellent service. We will definitely be back again.

Réponse de Harvey Norman Ireland - Blanchardstown
Ordered online and Ciara at the Blanchardstown store was incredibly helpful when I ran into an issue. I had to reschedule the delivery twice and she was so accommodating she made a very stressful experience a lot more pleasant as I didn't need to worry about my order.
All items arrived on time and as expected. Excellent service.

Réponse de Harvey Norman Ireland - Blanchardstown
I had an excellent experience at Harvey Norman Blanchardstown thanks to Ayaz. From the moment we walked in, he was incredibly friendly, professional, and genuinely helpful.
Ayaz took the time to answer all our questions, explained everything clearly, and helped us find exactly what we needed without any pressure. His product knowledge was outstanding, and his honest advice made the whole shopping experience easy and enjoyable.
It is rare to come across someone who combines professionalism with such a warm and approachable manner. Ayaz is a real credit to Harvey Norman.
We are absolutely delighted with our purchase and will definitely be coming back. Thank you, Ayaz, for your exceptional service!

Réponse de Harvey Norman Ireland - Blanchardstown
Eoin from the Blanchardstown outlet was an absolute pleasure to deal when i purchased my suite of furniture from him. Very friendly and professional. A joy to deal with. Delivery was on time. The 2 delivery guys that assembled my furniture were friendly, courteous and professional.

Réponse de Harvey Norman Ireland - Blanchardstown
I ordered 3 items, house was teady to install all. I was promise if all come in one go. But not... two items was missing and i have to drive to warehouse self to collect. I was charged for delivery but they ask me to pick up my items. Thats not fair...
I should got refund for delivery charge

Réponse de Harvey Norman Ireland - Blanchardstown
I am writing to provide feedback on my recent purchase experience, which unfortunately reflected poor customer service and inaccurate sales advice.
While I appreciate that Harvey Norman promptly refunded the amount deducted for the bed, the process leading up to this was highly unsatisfactory. Prior to purchase, I explicitly provided the sales team with the dimensions of my staircase. I was assured that the bed could be transported up the stairs without any issues. Furthermore, I was initially told delivery would take one month, but during billing, this timeline was extended. Ultimately, I waited 2.5 months, only for the delivery team to find that the item could not fit through the staircase.
It appears the sales team prioritized securing the sale over ensuring practical feasibility and customer satisfaction. Regrettably, this mirrors a similarly poor experience I had with an appliance purchase four years ago.
While the financial resolution was handled correctly, the overall experience has left me highly dissatisfied with Harvey Norman's service. I hope this feedback is used to improve the training of your sales staff.

Réponse de Harvey Norman Ireland - Blanchardstown
Ordered an expensive and ‘premium’ dining room table from Harvey Norman and paid for direct delivery to our house.
The first delivery was very unprofessional - the legs to the table were in very poor condition loose in a plastic bag, came without assembly instructions, and also with an ‘assembly kit’ loose in an Ikea ziplock bag with multiple screws/bolts missing.
Second delivery was arranged for replacement legs and assembly kit. When this arrived, there were still no assembly instructions and the assembly kit was again missing a single screw and was unable to be put together.
After taking two days off work to receive these deliveries, I am now having to collect the missing screw from their warehouse in Finglas which is only open from 10am-4pm and so cannot be collected outside of work hours. I’ve had no word about refunding the delivery fees we paid and overall the interactions have been very unprofessional. Do not recommend buying furniture from Harvey Norman.

Réponse de Harvey Norman Ireland - Blanchardstown
Always the best customer service in all aspects!

Réponse de Harvey Norman Ireland - Blanchardstown

Réponse de Harvey Norman Ireland - Blanchardstown
From in store to installation everything was so easy to deal with communication excellent both in store and delivery. The delivery lads Daniel and his assistant were so professional knowledgeable pleasant and a pleasure to deal with they are both a credit to Harvey Norman

Réponse de Harvey Norman Ireland - Blanchardstown
Photocenter Harvey Norman - Blanchardstown.
Excellent service today Wednesday 13th May.
The staff member went above and beyond to help all customers quickly and with a friendly smile while under pressure with the photo app not working.

Réponse de Harvey Norman Ireland - Blanchardstown

Réponse de Harvey Norman Ireland - Blanchardstown
I’m really impressed with Harvey Norman having purchased some white goods for my kitchen. I visited the blanchardstown store and the staff were so helpful and knowledgeable. They didn’t try push the most expensive ones on me, they actually listened to what I wanted a recommended the best ones within my budget.

Réponse de Harvey Norman Ireland - Blanchardstown
Harvey's delivery staff did a great job. They removed the old sofa and installed the new one without any hassle.

Réponse de Harvey Norman Ireland - Blanchardstown
Real time estimate of arrival of delivery. Delivery and installation went seamlessly. All good.

Réponse de Harvey Norman Ireland - Blanchardstown
Very nice and friendly delivery guys who were in and out quickly. Very efficient service.
Staff in the shop were also lovely too.

Réponse de Harvey Norman Ireland - Blanchardstown
The one line experience was very good
I tried to purchase in store, on Blanchardstown and the salesman would not show me the radio as he did not have one on display. He did have some in stock but would not open the box...... He didn't get the sale.

Réponse de Harvey Norman Ireland - Blanchardstown
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