Had a delivery to swap a damaged chair the guys were superb were very careful not to damage anything really polite and professional. Great job! Thanks
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Andy and James were Absolutley amazing from start to finish. Andy called me the night before to let me know what time to expect them. When they arrived they came in and introduced themselves and asses... Voir plus
L'entreprise a répondu
Adi and Josh were great. They messaged and called me before arrival to keep me updated, unpacked the mirror, and delivered it to my room of choice. They were really friendly, efficient, and helpful.
First rate service. Delivery within 2 days of ordering. Excellent communication throughout. A phone call an hour in advance of delivery of a teak patio table and chairs. Items put together and packagi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a small logistics company based in Northampton. With over 20 years’ experience we are now looking for customers who require high quality logistics to support deliveries from a to b. Ensuring a high-quality experience and customer satisfaction is key to everything we do on a daily basis. Our services are different to other companies and our expert team ensure a simple, smooth process for every customer. We offer a logistics service from initial order to end user delivery. If you are looking for an experienced company to run your deliveries we have several options available to you. Full transparency on deliveries, customer satisfaction and costs from day one. Regular contact and updates from our team to ensure that you are satisfied with our services. Higher Jump Logistics delivery options # 2 Man delivery service # Hallway # Room of choice # Unpack # Assembly # Dispose of old furniture # Washing machine and fridge freezer disposal # Same day deliveries – from small van to Artics – price on application # 1-man delivery
Coordonnées de contact
Unit 5, Bozenham Mill Farm, Bozenham Mill Lane, Northampton, NN7 2JW., nn72jw, Northampton, Royaume-Uni
- 01604 312780
- customerservice@higherjump.co.uk
- higherjump.co.uk
4,9
Excellent
705 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Andy and James Top Team
Andy and James experiencer our first rain in two months and had to assemble our chairs and table in the back of the van.
They were polite and helpful and although we had some issues with three of the eight chairs, they informed Homebase with video and comments.
Hopefully they will be the team to return to replace the three chairs.
Thank you.
30 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Dear Phil,
Thank you so much for the fantastic 5-star review!
I will be sure to pass along your kind words—and your "Top Team" title—straight to Andy and James. They certainly went above and beyond, adapting to the unexpected weather by assembling your chairs and table right in the back of the van with total professionalism.
While we are sorry to hear there were issues with three of the chairs, we are glad Andy and James could thoroughly document everything with Homebase to help get that sorted for you smoothly. We will certainly keep our fingers crossed that they are the ones to bring out your replacements!
Thank you for choosing Higher Jump Logistics, and we hope to see you again soon.
Warm regards,
Chandrima Pal
Higher Jump Logistics
Fast, friendly and goes above and beyond
Fast, friendly and on time. Call centre answers quickly. I really appreciate the help of John and Wilson who got my sofa up into my flat.
29 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Dear Ian Stewart,
Thank you so much for the brilliant 5-star review!
We are thrilled to hear that you had a fast, friendly, and punctual experience with us, and it's great to know our call centre team was able to assist you quickly right from the start. I will certainly pass your special appreciation along to John and Wilson—navigating a sofa up into a flat can be tricky, and they will be delighted to know their extra effort made all the difference.
Thank you for choosing Higher Jump Logistics. We hope you enjoy your new sofa, and we are always here to help if you need us again!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Prompt delivery
Prompt delivery - and waited because I wasn’t! John and Wilson very pleasant guys.
29 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Dear Graham Elms,
Thank you so much for the fantastic 5-star review!
I will be sure to pass along your kind words to John and Wilson. They will be so glad to hear that you found them pleasant, and I'm sure they were more than happy to wait for you—we always want to make sure our deliveries go as smoothly as possible for our customers!
Thank you for choosing Higher Jump Logistics. We hope to assist you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Great service from order to delivery.
We’ve just taken delivery from this quality company, and again a great service great communication from start finish with respect to our house as this was not an easy furniture delivery by any means, special thanks to John & Wilson for going the extra mile it’s really appreciated.
29 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Dear Mark Yeo,
Thank you so much for the wonderful 5-star review!
We are delighted to hear that you experienced a great service from order to delivery. I will be sure to pass along your special thanks to John and Wilson—they will be thrilled to know their extra effort and respect for your home during a challenging delivery were so appreciated.
Thank you for choosing Higher Jump Logistics. We hope you enjoy your new furniture, and we look forward to assisting you again whenever you might need us!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Highly professional delivery service
Highly professional delivery service. Andy and Josh were great at keeping in touch about delivery times and so helpful. First class service . Thank you, Lucy and Al
28 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Dear Lucy and Al,
Thank you so much for the fantastic 5-star review!
We are delighted to hear that you experienced a highly professional delivery service. I will be sure to pass along your praise to Andy and Josh—they always do a brilliant job keeping our customers updated and providing a helpful, first-class experience.
Thank you for choosing Higher Jump Logistics. We hope you love your new delivery and look forward to helping you again in the future should you need us!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Andy and James
Andy and James kept us fully in touch with their delivery time. They gave us lots of helpful information and placed the chairs where we wanted them. Excellent service and are highly recommended. Many thanks.
28 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Dear Roderick,
Thank you so much for taking the time to leave us this fantastic 5-star review!
I will be sure to pass your kind words along to Andy and James. They will be delighted to hear that you appreciated their communication, helpful information, and assistance with placing your chairs exactly where you wanted them.
Providing excellent customer service and a smooth delivery experience is always our top priority at Higher Jump Logistics. Thank you for your high recommendation, and we hope to work with you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Very positive experience, very happy.
Great experience with our delivery. Andy and James couldn’t have been more helpful. Carried the furniture to our patio as I cannot lift anything heavy. Furniture was carefully stowed in lorry and handled with care when carrying. Lovely friendly guys as well.
25 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Dear M Lewis,
Thank you so much for the wonderful 5-star review!
We are thrilled to hear you had such a positive experience with your delivery. I will be sure to pass along your kind words to Andy and James—they will be delighted to know their extra care and friendly service made a difference, especially when it came to getting your furniture safely out to the patio.
At Higher Jump Logistics, we always strive to handle every item with the utmost care and support our customers however we can.
Thank you for choosing us, and we hope you enjoy your new furniture!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Dreadful
Dreadful. Arrived at 16.30 for the driver to realise he’d left our very expensive Ligne-Roset sofa at his previous drop 2 hrs ago despite the very large label clearly addressed to me. Returned at 19.30 and then refused to take away the packaging despite the very well known store having paid for that service. The guys had no idea what they were doing, were rude. The van was not liveried so it appears that Higher Jump had subcontracted the job out. It was a very scruffy white van. Worst delivery service ever.
22 juillet 2026
Avis spontané
Delivery drivers today were great
Delivery drivers today were great, parcel delivered with a smile and packaging all taken away! Brilliant
24 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Kate,
Thank you so much for the lovely 5-star review! 🚚😊
We're thrilled to hear that our delivery drivers brought a smile to your day and made things hassle-free by taking all the packaging away with them! Delivering great, friendly service and leaving your space clear is always what we strive for.
Thank you for choosing Higher Jump Logistics, and we hope to deliver for you again soon!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Andy and James BEST delivery team!!!
Andy and James were absolutely fantastic. They kept us updated several times before arriving, so we knew exactly when to expect them, and they arrived right on time.
They were both incredibly polite, friendly and professional, and even helped us carry our delivery inside as it was very heavy. Nothing seemed like too much trouble for them.
We've just moved into a new house and have dealt with lots of different delivery companies recently, and these two were by far the best delivery team we've come across. They made the whole process completely seamless and stress-free.
It was a pleasure to meet them—they're both genuinely lovely people and are an absolute credit to the company. I hope they receive the recognition they deserve. Highly recommended!
23 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Valentina,
Congratulations on your new home, and thank you so much for taking the time to share such a glowing 5-star review! 🚚🏡
Moving house can be exhausting, so hearing that Andy and James stood out as the absolute best delivery team you’ve dealt with means the world to us! They take so much pride in being punctual, communicative, and helpful—especially when it comes to heavy lifting into your new space. We will make sure they receive the special recognition they deserve for going above and beyond.
Thank you for the high recommendation, and we wish you all the best settling into your new home!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Top delivery from Andy and James
Top delivery from Andy and James! Couldn't do enough! First class guys! Excellent service! 👍🏻
23 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi John,
Thank you so much for the fantastic review and the thumbs up! 🚚👍
Andy and James really are a first-class team, and we’re thrilled to hear they went above and beyond for you! Going that extra mile to make sure our customers are completely taken care of is what we strive for every day.
We’ll be sure to pass along your great feedback to the guys. Thanks for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Very quick and polite service.
23 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Bee,
Thank you so much for taking the time to leave a review! 🚚⚡
We're delighted to hear that you experienced very quick and polite service! Delivering efficiently while providing friendly, respectful service is always our top priority.
Thank you for choosing Higher Jump Logistics, and we look forward to helping you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Amazing service
Amazing service! Andy and James were so friendly, helpful and professional. My order arrived on time with updates of travel time throughout the journey. The both done an incredible job! Delighted with my new sofa.
22 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hello Diane,
Thank you so much for the fantastic 5-star review! 🚚🛋️
We’re absolutely thrilled to hear how pleased you are with your new sofa. Andy and James will be over the moon to read your shoutout—they take immense pride in being friendly, punctual, and keeping our customers updated every step of the way.
Enjoy your new sofa, and thank you for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
John and Willian were very friendly and…
John and Willian were very friendly and really helpful, they unboxed my mirror for me! Highly recommend
22 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Issy,
Thank you so much for the great 5-star review! 🚚🪞
We're thrilled to hear that John and Willian were so friendly and helpful, and that they unboxed your new mirror for you! Taking those extra steps to make sure your items arrive safely and are ready to enjoy is what our team is all about.
Thank you for the recommendation and for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Excellent customer service...great…
Excellent customer service...great help...including placing the large mirror to it's place to be hung...
22 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hello Kevin,
Thank you so much for taking the time to share your review! 🪞✨
Moving large items like mirrors can definitely be tricky, so we’re delighted to hear that our team went the extra mile to get it safely placed exactly where you needed it. Delivering great customer service and going above and beyond for our customers is always our top priority.
Thank you for choosing Higher Jump Logistics, and enjoy your beautifully placed mirror!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Very helpful delivering to the site
Very helpful delivering to the site. and aware of the product design
22 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hello Keith,
Thank you so much for the 5-star review! 🚚📦
We’re glad to hear our team was so helpful on site. Taking the time to understand the specific product design and handling requirements is something we take great pride in to ensure every delivery goes smoothly and safely.
We appreciate your business and look forward to working with you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Great service
Great service. Great attitude. Highly recommended. (Andy & James)
21 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hello Alistair,
Thank you so much for the fantastic review and recommendation! ⭐
We’re so glad to hear you had such a positive experience with us. Andy and James will be thrilled to get another well-deserved shoutout for their great attitude and top-notch service—they really are a stellar team!
We truly appreciate your support and look forward to helping you again next time.
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Thank you Andy and James delivered and…
Thank you Andy and James delivered and inspected my mirror,took the mirror to my room of choice ,amazing customer service both men are friendly and polite , kept me updated of time of delivery very happy .
21 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Michelle,
Thank you so much for taking the time to share your review! 🚚🪞
We're thrilled to hear that Andy and James made such a great impression! Keeping you updated on arrival times, carrying your mirror to your room of choice, and carefully inspecting it are all part of the top-quality service we aim to deliver. They'll be so happy to know how pleased you are.
Thank you for choosing Higher Jump Logistics, and enjoy your new mirror!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
First class service from Andy and…
First class service from Andy and James. Regular updates when enroute and couldn’t have been more helpful when delivering, carried the sofa to my room of choice even though it was up stairs. And all with a cheery smile. Absolutely brilliant, highly recommend these guys.
21 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Aly,
Wow, thank you for such an incredible review! 🚚🛋️
Staircases are no small feat, so we're thrilled to hear that Andy and James managed the heavy lifting to your room of choice with a smile! Keeping you updated along the route and making delivery day as easy as possible is what we strive for, and hearing how pleased you are means the world to us.
Andy and James will be so happy to hear your feedback. Thanks for the high recommendation, and enjoy your new sofa!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Delivery men John and Wilson polite and…
Delivery men John and Wilson polite and friendly and brought my large delivery box directly in to the garden.
21 juillet 2026
Avis spontané
Réponse de Higher Jump Logistics
Hi Josephine,
Thank you so much for taking the time to leave us a 5-star review! 🚚🌸
We're delighted to hear that John and Wilson provided such friendly service and were able to bring your large delivery right into the garden for you. Going above and beyond to make deliveries easy for our customers is always our goal.
We truly appreciate your support!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.