Really helpful, knowledgeable team. When someone was away, there was always someone who could pick the project up. Simei and Alicja were only too happy to keep trying until we found the right stones.... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had an exceptional experience with Holts Gems. May was very knowledgeable and was patient with me in ensuring the design was perfect. The ring is beautiful and you can tell how much care and precisi... Voir plus
L'entreprise a répondu
My fiancé and I had a great experience ordering my wedding band from Holts Gems. After an unsuccessful morning in Hatton Garden visiting other jewellers in the area we contacted Holts as we were near... Voir plus
L'entreprise a répondu
I had an excellent experience with Holts Gems designing an engagement ring. Alicja helped me find the exact sapphire I was looking for and guided me through the design process with great care and expe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Based in London's Hatton Garden, Holts Gems are a second generation family business, specialising in bespoke engagement rings, fine jewellery, loose gemstones and bespoke jewellery design. We offer one of the largest collections of precious and semi-precious gemstones in the UK. Our team of highly trained Lapidaries are happy to fashion your gemstone into any shape according to your requirement as well as repairing or re-polishing a gemstone to its original condition. We also offer pearl and bead re-stringing, gemstone testing and jewellery valuation services. Since its opening in 1948, Holts Gems has come to symbolise the highest degree of expertise and integrity within the jewellery and gemstone trade. Holts Gems is proud to have been recognised for its exceptional standards of service, and consequently honoured with a number of awards, including the Luxury Business accolade at the Family Business of the Year 2014 and the Independent Retailer of the Year at the Retail Jeweller awards.
Coordonnées de contact
1st Floor, 39 Greville Street, EC1N 8PJ, London, Royaume-Uni
- 02074055286
- info@holtsgems.com
- holtsgems.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing service!
Alicja was amazing. She was so knowledgeable and helped every step of the way to design a perfect engagement ring.

Réponse de Holts Gems
Beautiful stacking ring
I was gifted the chance to get a piece of jewellery made to my specification by Holts Gems. I chose a stacking ring made up from 2 lab-grown, brilliant cut diamonds and one oval tourmaline set in white gold.
I discussed the design with Alicja and the finished product arrived today. Even though I had a good idea how it would look from the photos and drawings supplied, it has far exceeded my expectations.
Craftmanship is of a very high quality, as are the stones. I am absolutely delighted with it.

Réponse de Holts Gems
"Build your Own" engagement ring.
I used the "Build your Own" feature to design the engagement ring I purchased.
It let me peruse the gemstone from their available stock and to socket in the style I had previously chosen.
It took some time for the ring to be ready but you can't rush craftsmanship. The ring is absolutely stunning and I could not be happier with the process.
I am especially pleased as I chose the components myself, making me feel a bit more as a part of the ring making process.
The communication with the team was also fantastic as they kept me appraised of every steps in the process.

Réponse de Holts Gems
Engagement / Wedding Rings
A great company for engagement and wedding rings. Alicja was very patient, clear and considerate. She made it a very enjoyable experience and I would highly recommend.
bespoke jewellary
Alicja designed and made three separate pieces of bespoke jewellery for me last month. I had a personal appointment and together with my wishes and her expertise, we fashioned some beautiful pieces that will become heirlooms within my family. The service, care and communication was exemplary.
Once again, thank you Holts.
Very happy returning customers.
We are return customers to Holts and have always been impressed with the excellent service we receive. Alicia helped us recently with repairs and choosing a new gemstone and we were 100% happy. Very happy to recommend.
Fantastic company and team
I would highly recommend Holts Gems. Amy and the team delivered such a great service - everyone was friendly, knowledgeable and accommodating and made the experience of picking an engagement ring very enjoyable. Thank you!
I created family heirloom with a family owned business
I used Holts to create a family heirloom. It was a very special and intimate process and I was deeply touched by the way I was supported and guided by Alicja every stepof the way. The result was stunning. It was one of the most special giflts I have ever given.I loved that I was able to work with a family owned business to create a family gift that I hope will be passed on through generations to come.
The perfect experience
I dealt with Sofia and Farah who were a pleasure to deal with and I wouldn’t go anywhere else. Perfect experience all round.
Excellent bespoke customer care from a…
Excellent bespoke customer care from a proper expert in the field of jewellery. Not push in trying to make a sale but genuinely listens to what the customer needs. Perfect, professional people.

Réponse de Holts Gems

Réponse de Holts Gems
Exemplary
I've been using Holts Gems for years. They are extremely knowledgeable and helpful, not to mention friendly. I wouldn't take my jewellery anywhere else.

Réponse de Holts Gems
Exceptional service and quality
Exceptional service and quality. Understood our specific requirements, communicated regularly on progress and produced an excellent result. We are delighted with the service and have no hesitation is recommending Holts Gems. We would definitely use them again.

Réponse de Holts Gems
I cannot praise this company enough!
I cannot praise this company enough!
As a male picking out an engagement ring can be a daunting experience with so many options. But if you are looking fantastic service with unique gems and ring design, look no further. It took some time and patience more from my end because I wanted it to be perfect but the guidance and process was really careful and professional from Holts.

Réponse de Holts Gems
We’ve loved our experience with holt…
We’ve loved our experience with holt gems throughout. My husband picked my engagement ring there and said they supported him through the whole design and buying process. We then went back for our wedding rings and loved Holt’s relaxed but knowledgeable appointments. There was no doubt that we would buy our rings from them as the experience was so enjoyable.
Thank you to the team!

Réponse de Holts Gems
Amazing Experience Creating our Engagement Rings
I could not recommend Holts Gems enough. I contacted them earlier in the year with a few ideas for engagement rings for myself and my partner. After arranging the appointment, Farah was extremely helpful and patient in discussing the designs, budget, choice of gemstones, etc. The end product was beautiful, and the rings turned out exactly like we imagined them. Communication throughout the process was very clear, and the team was alway available to answer my questions. I would 100% use them again.

Réponse de Holts Gems
Great service and very friendly and…
Great service and very friendly and knowledgeable staff. Farah had great communication with us from the very start. The ring turned out perfect and would recommend getting hand engravings done here as the detail is amazing!

Réponse de Holts Gems
Friendly helpful service
Friendly helpful service, Alicja goes above and beyond to help!

Réponse de Holts Gems
The rose gold bracelet I purchased from…
The rose gold bracelet I purchased from this store was a true showstopper. Its intricate design and the way it gracefully adorned my wrist made it a piece I cherish. The quality and craftsmanship exceeded my expectations.

Réponse de Holts Gems
Finding the perfect couple rings has…
Finding the perfect couple rings has never been easier thanks to this jewelry store. Their diverse collection offers a variety of sizes and designs to suit every couple's taste, and their delivery service ensures a hassle-free experience.

Réponse de Holts Gems
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







